Is the Solutions Engineer, Fluentstream position at Ooma fully remote?

Yes, this Solutions Engineer, Fluentstream position at Ooma is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Solutions Engineer, Fluentstream role?

This is a full-time Solutions Engineer, Fluentstream position at Ooma.

What benefits does Ooma offer for this position?

Ooma offers the following benefits: Dental Insurance, Vision Insurance, Life Insurance, Commuter Benefits, Paid Time Off, Employee Assistance Program.

What is the salary range for the Solutions Engineer, Fluentstream position?

The salary range for this Solutions Engineer, Fluentstream role is $75k - $90k.

How do I apply for the Solutions Engineer, Fluentstream position at Ooma?

You can apply for this Solutions Engineer, Fluentstream position by clicking the "Apply Now" button on this page, which will take you to Ooma's application portal.

Solutions Engineer, Fluentstream at Ooma

United States

$75k - $90k

<div class="content-intro">Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all. </div>About the Role:  This role guides customers through the technical and product-facing side of their FluentStream journey by running live demos, supporting product adoption, and supporting customer-facing webinars.   You'll be the connective tissue between the teams that win customers and the teams that grow them: partnering with Account Executives during the sales cycle and with Growth Account Managers after close, to make sure every customer understands the product and gets real value from it. If you love translating technical complexity into clarity and enjoy being hands-on with customers - this role is for you.  What You’ll Do:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Perform customer demonstrations for prospective and existing customers, tailoring the walkthrough to their use case</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Support the Sales and Growth teams for complex opportunities, digging into prospect requirements to help shape the right solution and to answer technical and product questions throughout the sales cycle</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Assist with RFP responses, security questionnaires, and other technical documentation needed during the sales process</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Provide customer training during onboarding for accounts with sophisticated/complex programming requirements</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Identify adoption gaps and proactively coordinate with customers and internal teams to close them  </li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with Growth Account Managers to support renewal and expansion conversations with technical credibility</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Serve as subject matter expert across our full product suite, including deep knowledge of competitor products and features </li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Create self-service resources (guides, FAQs, walkthroughs) that guide to adoption and reduce Support ticket volume utilizing AI and other tools</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Own proof-of-concept (PoC) deployments for strategic opportunities </li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Develop and deliver technical training and demos on our products for resellers, partners, and internal teams</li> <li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Provide feedback from prospects and customers to Product/Engineering to inform future development and help shape the roadmap based on real-world insights  </li> </ul> Experience We’re Looking For:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">3+ years of experience in a customer-facing technical role — Solutions Engineering, Sales Engineering, Technical Account Management, or similar  </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">UCaaS experience required </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with onboarding, product adoption, or customer education programs  </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Strong communication skills, with the ability to translate technical concepts into clear, customer-friendly language </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">A collaborative mindset; this role works across Sales, Marketing, and the Growth team daily as well as interface with Product and Operations teams frequently </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Highly organized, self-directed, and comfortable owning a body of work end-to-end  </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Bachelor's degree in a technical field, or equivalent professional experience  </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with CRM and support tools (e.g., Salesforce, HubSpot, Zendesk)  </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Willingness to travel occasionally for customer and partner visits </li> </ul> <div class="OutlineElement Ltr SCXW231562398 BCX0"> What We Offer:  </div> <div class="OutlineElement Ltr SCXW231562398 BCX0"> Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.  </div> <div class="SCXW231562398 BCX0"> <div class="ListContainerWrapper SCXW231562398 BCX0"> <ul> <li data-stringify-indent="0" data-stringify-border="0">Comprehensive Medical/Dental/Vision insurance for you and eligible dependents <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="1" data-border="0"> <li data-stringify-indent="1" data-stringify-border="0">HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund) </li> </ul> </li> <li data-stringify-indent="0" data-stringify-border="0">Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)</li> <li data-stringify-indent="0" data-stringify-border="0">FSA Healthcare & Dependent Care</li> <li data-stringify-indent="0" data-stringify-border="0">Commuter Benefits</li> <li data-stringify-indent="0" data-stringify-border="0">Voluntary Accident, Critical Illness, Hospital Indemnity and Legal</li> <li data-stringify-indent="0" data-stringify-border="0">401(k), including employer match, and Roth</li> <li data-stringify-indent="0" data-stringify-border="0">Employee Stock Purchase Plan (ESPP)</li> <li data-stringify-indent="0" data-stringify-border="0">Paid Time off, Sick Time, as well as corporate holidays observed</li> <li data-stringify-indent="0" data-stringify-border="0">Employee Assistance Program</li> <li data-stringify-indent="0" data-stringify-border="0">Life Balance benefits with Travel Assistance Services and Identity Theft </li> <li data-stringify-indent="0" data-stringify-border="0">Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc</li> </ul> Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws. </div> </div> We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.   Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained.  FluentStream was acquired by Ooma in 2025.<div class="content-pay-transparency"><div class="pay-input"><div class="description">The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).</div><div class="title">United States Pay Range</div><div class="pay-range">$75,000—$90,000 USD</div></div></div>

Apply Now

Remote Opportunity

Solutions Engineer, Fluentstream

Join Ooma as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Solutions Engineer, Fluentstream

Ooma

Full Time

$75k - $90k

2 months ago

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home.

United States

Engineering

Mid

Solutions engineering

Sales Engineering

Technical Account Management

+5 more

Job Description

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

About the Role:

This role guides customers through the technical and product-facing side of their FluentStream journey by running live demos, supporting product adoption, and supporting customer-facing webinars.

You'll be the connective tissue between the teams that win customers and the teams that grow them: partnering with Account Executives during the sales cycle and with Growth Account Managers after close, to make sure every customer understands the product and gets real value from it. If you love translating technical complexity into clarity and enjoy being hands-on with customers - this role is for you.

What You’ll Do:

Perform customer demonstrations for prospective and existing customers, tailoring the walkthrough to their use case
Support the Sales and Growth teams for complex opportunities, digging into prospect requirements to help shape the right solution and to answer technical and product questions throughout the sales cycle
Assist with RFP responses, security questionnaires, and other technical documentation needed during the sales process
Provide customer training during onboarding for accounts with sophisticated/complex programming requirements
Identify adoption gaps and proactively coordinate with customers and internal teams to close them
Partner with Growth Account Managers to support renewal and expansion conversations with technical credibility
Serve as subject matter expert across our full product suite, including deep knowledge of competitor products and features
Create self-service resources (guides, FAQs, walkthroughs) that guide to adoption and reduce Support ticket volume utilizing AI and other tools
Own proof-of-concept (PoC) deployments for strategic opportunities
Develop and deliver technical training and demos on our products for resellers, partners, and internal teams
Provide feedback from prospects and customers to Product/Engineering to inform future development and help shape the roadmap based on real-world insights

Experience We’re Looking For:

3+ years of experience in a customer-facing technical role — Solutions Engineering, Sales Engineering, Technical Account Management, or similar
UCaaS experience required
Experience with onboarding, product adoption, or customer education programs
Strong communication skills, with the ability to translate technical concepts into clear, customer-friendly language
A collaborative mindset; this role works across Sales, Marketing, and the Growth team daily as well as interface with Product and Operations teams frequently
Highly organized, self-directed, and comfortable owning a body of work end-to-end
Bachelor's degree in a technical field, or equivalent professional experience
Experience with CRM and support tools (e.g., Salesforce, HubSpot, Zendesk)
Willingness to travel occasionally for customer and partner visits

What We Offer:

Working at Ooma means being a team player, while allowing your individual voice to come through. And, you'll receive competitive compensation, benefits and generous company perks.

Comprehensive Medical/Dental/Vision insurance for you and eligible dependents
- HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund)
Employer Paid Income Protection Benefits (Basic Life and AD&D, Short- and Long-term disability)
FSA Healthcare & Dependent Care
Commuter Benefits
Voluntary Accident, Critical Illness, Hospital Indemnity and Legal
401(k), including employer match, and Roth
Employee Stock Purchase Plan (ESPP)
Paid Time off, Sick Time, as well as corporate holidays observed
Employee Assistance Program
Life Balance benefits with Travel Assistance Services and Identity Theft
Additional Benefits include a Discount Program, Credit Union, Medicare Assistance, etc

Ooma is an equal-opportunity employer committed to recruiting, employing, retaining, promoting, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.

We may utilize AI-enabled tools during the hiring process, including for resume review, scheduling, and interview note-taking or transcription. These tools are used solely to support our hiring team; all employment decisions are made by human reviewers.

Where interviews are recorded or transcribed, candidates will be notified in advance and their consent will be obtained.

FluentStream was acquired by Ooma in 2025.

The base salary range for candidates within the United States is listed below. Actual base pay will depend on a variety of factors such as education, skills, experience, specific location, etc. The base pay range is subject to change and may be modified in the future. Regular employees may also be eligible for bonus(es), sales incentive(s) (target included in OTE) and/or stock in the form of Restricted Stock Units (RSUs).

United States Pay Range

$75,000—$90,000 USD

Benefits

Dental Insurance
Vision Insurance
Life Insurance
Commuter Benefits
Paid Time Off
Employee Assistance Program

Skills

Solutions engineering

Sales Engineering

Technical Account Management

UCaaS

Product Adoption

Customer Training

RFP Responses

Technical Documentation

Ready to Apply?

Join Ooma today

Salary Range

$75k - $90k

Posted 2 months ago

More Engineering roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Mortgage Processor

American National Bank & Trust

Full Time

20 hours ago

GENERAL DESCRIPTION : The Mortgage Processor is responsible for processing residential real estate loans from application through closing while ensuring compliance with Bank policies, investor guidelines, and applicable federal and state regulations.

United States

Engineering

Backend Engineering

Mid

Mortgage processing

Loan Origination Systems

Regulatory Compliance

+5 more

Senior Communications Specialist

Vistra Communications

Full Time

22 hours ago

Vistra is seeking a Senior Communications Specialist to analyze, develop, and execute written/visual communication content related to suicide prevention, intervention, and postvention.

United States

Engineering

Backend Engineering

Staff

Strategic Communications

Public affairs

Marketing

+5 more

Senior Site Reliability Engineer Lead

Akamai

Full Time

$121.4k - $218.6k

1 day ago

Do you have a passion for cutting edge technologies and tackling system problems? Are you a self-starting professional who thrives in a dynamic environment? Join our highly skilled Site Reliability team!

United States

Engineering

DevOps / SRE

Senior

Site reliability engineering

Linux

Hardware architecture

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Area Sales Manager - Pacific Northwest

Bidadoo Inc

Full Time

$60k - $80k

23 hours ago

The Area Sales Manager for Pacific Northwest, ideally based in Washington or Oregon will play a key role in managing existing accounts, acquiring new customers, and serving as a trusted consultant.

United States

Sales

Account Executive

Mid

Sales

Outside Sales

Lead Generation

+5 more

Account Executive

Leading Edge Administrators LLC

Full Time

$80k - $100k

23 hours ago

This position offers the flexibility to work remotely. However, candidates located near our offices in Wall Street, Brooklyn or Tampa are preferred, as proximity to these locations may be beneficial for occasional in-person collaboration.

United States

Sales

Account Executive

Senior

Account Management

Sales

Healthcare Insurance

+5 more

Channel Account Manager

CoreView

Full Time

1 day ago

About CoreView CoreView is the global leader in Microsoft 365 (M365) tenant resilience, serving over 23 million users worldwide. We empower the world’s leading organizations to master the complexity of Microsoft M365.

United States

Engineering

Backend Engineering

Mid

Channel Management

SaaS

Microsoft 365

+5 more

Staff Data Scientist

Boulevard

Full Time

$164k - $205k

1 day ago

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

United States

Data

Data Science

Senior

Data Science

Product Analytics

SQL

+5 more

Staff Data Scientist

Boulevard

Full Time

$164k - $205k

1 day ago

United States

Data

Data Science

Senior

Data Science

Product Analytics

SQL

+5 more

AI Product Lead, AI Experience & Quality

Flodesk

Full Time

$150k - $200k

1 day ago

Flodesk is recognized in the Inc 5000 as one of the world's fastest-growing email marketing companies, built to help entrepreneurs sell online and design emails that people love to get.

Worldwide

Machine Learning

Senior

AI product management

Prompt Engineering

LLM Evaluation

+5 more

Senior Applied AI Engineer, Agent Quality & Evaluations

Flodesk

Full Time

$150k - $250k

1 day ago

Flodesk is recognized in the Inc 5000 as one of the world's fastest-growing email marketing companies, built to help entrepreneurs sell online and design emails that people love to get.

Worldwide

Machine Learning

Senior

Python

TypeScript

LLM

+5 more

Remote Phone Fundraiser – Use Your Voice to Make a Difference

Public Outreach Consultancy Inc

Full Time

$0.019k - $0.024k

1 day ago

Remote Phone Fundraiser – Use Your Voice to Make a Difference | $19–$24/hr Work remotely. Build real connections. Fundraise for causes that matter. Are you someone who can talk to almost anyone, tell a great story, and get genuinely excited about something you care about?

United States

Engineering

Backend Engineering

Entry

Communication

Storytelling

fundraising

+5 more

Solutions Engineer

Yuno

Full Time

1 day ago

Remote, Latam, Full Time, Individual Contributor, +4 years of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market.

Mexico

France

Engineering

Backend Engineering

Mid

Solutions engineering

Technical implementation

REST APIs

+5 more

Technical Program Manager – SAP Signavio

Tech Mahindra (America's) Inc

Full Time

$120k - $160k

1 day ago

Technical Program Manager – SAP Signavio Location: Remote US Employment: Full Time We are looking for an experienced Technical Program Manager (TPM) – SAP Signavio to lead enterprise process transformation initiatives within our clients’ ecosystem.

United States

Operations

Senior

Technical Program Management

BPMN 2.0

Process Mining

+5 more

Senior Editor, Conferences & Events

Bionews, Inc.

Full Time

1 day ago

<h1>About the Role</h1>Bionews is looking for a Senior Editor to build and lead the editorial strategy and content programming across live and virtual rare disease conferences and events.

United States

Engineering

Backend Engineering

Senior

Editorial strategy

Journalism

Project Management

+5 more

Key Account Manager NA

Yuno

Full Time

1 day ago

Remote, North America, Full Time, Individual Contributor, +3 years of experience Who We Are At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market.

Mexico

Engineering

Backend Engineering

Mid

Key Account Management

Customer Success

Enterprise relationship management

+5 more