Is the Bilingual Customer Service Representative - Spanish-English position at Percepta fully remote?

Yes, this Bilingual Customer Service Representative - Spanish-English position at Percepta is a remote position. The role is available for candidates in United States.

What are the main requirements for the Bilingual Customer Service Representative - Spanish-English role?

Key requirements include: 6 months of customer service experience, High school diploma or equivalent, Great written and verbal communication skills in Spanish-English, and more.

What benefits does Percepta offer for this position?

Percepta offers the following benefits: Paid Time Off, Tuition Reimbursement.

Bilingual Customer Service Representative - Spanish-English at Percepta

United States

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!This position requires that you reside within 50 miles of Sacramento, CA.What You’ll be DoingDo you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You’ll<ul><li>Answer incoming communications from customers</li><li>Conduct research to provide answers for customers to resolve their issues</li></ul>What You Bring to the Role<ul><li>6 months of customer service experience</li><li>High school diploma or equivalent</li><li>Great written and verbal communication skills in Spanish-English</li><li>Computer experience</li><li>High speed internet (> 15mbps) may be required for some programs</li></ul>What You Can Expect<ul><li>Supportive of your career and professional development</li><li>An inclusive culture and community minded organization where giving back is encouraged</li><li>A global team of curious lifelong learners guided by our company values</li><li>Base wage starting at $18.48 per hour</li><li>And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives</li></ul>Visit <a href="https://www.ttecjobs.com/en/us-employee-benefits" target="_blank" rel="noopener noreferrer">https://www.ttecjobs.com/en/us-employee-benefits</a> for more information.A Bit More About Your RoleWe’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.About TTECTTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Apply Now

Remote Opportunity

Bilingual Customer Service Representative - Spanish-English

Q: Is this a full-time or part-time Bilingual Customer Service Representative - Spanish-English role?

This is a full-time Bilingual Customer Service Representative - Spanish-English position at Percepta.

Q: How do I apply for the Bilingual Customer Service Representative - Spanish-English position at Percepta?

You can apply for this Bilingual Customer Service Representative - Spanish-English position by clicking the "Apply Now" button on this page, which will take you to Percepta's application portal.

Join Percepta as a entry professional working remotely from United States. Explore the role, benefits, and apply in one place.

Bilingual Customer Service Representative - Spanish-English

Percepta

Full Time

$60,000 - $100,000*

6 months ago

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken.

United States

Customer Success

Entry

Bilingual

Customer Service

Spanish

+4 more

Job Description

Your potential has a place here with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

This position requires that you reside within 50 miles of Sacramento, CA.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

6 months of customer service experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet (> 15mbps) may be required for some programs

What You Can Expect

Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Base wage starting at $18.48 per hour
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Requirements

6 months of customer service experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet (> 15mbps) may be required for some programs

Benefits

Paid Time Off
Tuition Reimbursement

Skills

Bilingual

Customer Service

Spanish

English

Communication

Research

Computer Experience

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 60%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join Percepta today

Salary Range (AI-Estimated)*

$60,000 - $100,000

60% confidence

Posted 6 months ago

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