Lead Jira Admin | Nearshore (Lithuania, Poland, Romania) at Photon
India
Your role We are seeking an experienced Senior Jira Administrator professional to design, build, and maintain enterprise-grade solutions across the Atlassian platform. You will play a critical role in translating business needs into technical solutions that drive efficiency, collaboration, and innovation across the organization. Your responsibilities System Design and Configuration * Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows * Translate business and user requirements into effective system configurations, automations, and dashboards * Develop and maintain comprehensive system architecture documentation, blueprints, and standards * Ensure platform stability, performance, and alignment with organizational goals Integration and Automation * Integrate Atlassian tools with enterprise platforms including M365, CI/CD pipelines, and other business systems * Build and maintain automation solutions using native Atlassian tools, APIs, and scripting (Python, PowerShell, REST, etc.) * Continuously identify opportunities to streamline processes through intelligent automation * Support API development and maintenance for seamless cross-platform connectivity Collaboration and Stakeholder Engagement * Partner with product owners, project managers, and technical leads to gather and refine system requirements * Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks * Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders * Act as a trusted advisor on platform strategy and continuous improvement initiatives Your profile Required Qualifications * Proven experience administering and configuring Atlassian products (Jira Software, Jira Service Management, Confluence) * Strong understanding of workflows, custom fields, permission schemes, and automation rules * Demonstrated experience integrating Atlassian with external tools and platforms using APIs and scripts * Familiarity with enterprise IT environments, including identity management, change control, and governance * Strong analytical and problem-solving skills with attention to detail * Excellent communication and stakeholder management abilities * Ability to think systematically and balance technical precision with user experience Desirable Skills * Experience with scripting languages (Python, PowerShell, Groovy) * Knowledge of ITIL, ITSM frameworks, or Agile methodologies * Atlassian certifications (ACP-100, ACP-200, or equivalent) * Experience with version control, CI/CD tools, and DevOps practices * Understanding of enterprise security, compliance, and data protection requirements
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