Is the Software Quality Engineer position at Quavo Fraud & Disputes fully remote?

Yes, this Software Quality Engineer position at Quavo Fraud & Disputes is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Software Quality Engineer role?

This is a full-time Software Quality Engineer position at Quavo Fraud & Disputes.

What is the salary range for the Software Quality Engineer position?

The salary range for this Software Quality Engineer role is $85k - $100k.

How do I apply for the Software Quality Engineer position at Quavo Fraud & Disputes?

You can apply for this Software Quality Engineer position by clicking the "Apply Now" button on this page, which will take you to Quavo Fraud & Disputes's application portal.

Software Quality Engineer at Quavo Fraud & Disputes

United States

$85k - $100k

<div><body>About the role: As a Software QA Engineer at Quavo, you’ll ensure the quality, reliability, and performance of our products across the full development lifecycle. You’ll go beyond Acceptance Criteria, thinking like an end user to uncover issues in functionality, security, and UX, and catching problems early by reviewing requirements in refinement. You’ll work AI-first with Quavo’s Claude Code QA skills for test planning, execution, and bug filing, while remaining accountable for every output you approve. You’ll test Pega/QFD workflows, validate data with read-only Snowflake SQL, and publish traceable evidence to Jira and BrowserStack. You’ll also verify regulatory coverage (Reg E, Reg Z, NACHA, PCI, UDAAP) and maintain audit-ready evidence for SOC2 and PCI-DSS. Partnering with Product, Engineering, Infrastructure, Onboarding, Services, and Client Experience, you’ll be an active voice in Agile ceremonies, investigate customer issues, and contribute to Confluence. Over time, you’ll become a subject-matter expert on Quavo’s products, supporting release readiness and guiding clients with confidence. This role is not sponsorship eligible. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future. Responsibilities include:AI-Assisted Testing<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Operate the QA skills framework. Use Quavo's Claude Code QA skills for board sync, test planning, execution, sign-off, kickbacks, and bug filing.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Own every AI-generated output. Review, correct, and approve all drafts before they post to Jira or BrowserStack. You are accountable for the result, not the tool.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Contribute product context, compliance dimensions, and reusable test procedures into skills to improve future performance.</li></ul>Test Planning and Execution<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Develop and execute test plans to Quavo's ten-point standard covering acceptance criteria mapping, traceability, compliance applicability, and known-gap disclosure that go beyond defined Acceptance Criteria.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Test Pega/QFD case lifecycles, flows, decision rules, and data transforms; inspect and compare branches and trace each branch to its Jira ticket.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Validate data with read-only SQL against QFD in Snowflake, following PII masking and tenant isolation rules.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Ensure product quality in all areas: functionality, reliability, performance, security, and UX. Think like an end user.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Publish test cases, runs, and evidence to BrowserStack Test Management to maintain full traceability.</li></ul>Compliance and Release Readiness<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Tag and verify regulatory coverage across Reg E, Reg Z, NACHA, PCI, and UDAAP.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Maintain test evidence that supports SOC2 and PCI-DSS audits; use synthetic or masked data and never commit secrets or PII.</li></ul>Collaboration and Shift-Left<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Participate in sprint ceremonies: standups, refinement, pointing, and retrospectives.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Find defects early by reviewing requirements in refinement and applying Quavo's Definition of Ready.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Partner with Engineering, Product, Onboarding, Services, Infrastructure, and Client Experience to drive quality.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Investigate customer complaints and product issues.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:left;">Contribute regularly to Confluence and become a Subject Matter Expert on Quavo's products.</li></ul>Required Qualifications:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(44,44,44);margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Bachelor's degree in computer science or a related field, or equivalent industry experience with a proven track record.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">ISTQB or other quality/testing certification.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">2+ years testing a low-code BPM platform.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Hands-on experience using generative AI tools in daily work, with the judgment to spot and challenge incorrect or unsupported results.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Basic SQL, Git, and command-line proficiency.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Understanding of the disputes and fraud domain (Reg E and Reg Z disputes, chargebacks, card network rules), or a demonstrated ability to learn it quickly.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Meticulous attention to detail and strong organizational skills.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Excellent written and verbal communication. Not afraid to ask questions; communicates with tact.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Works well on a team in a fast-paced, deadline-driven environment and asks for help early.</li></ul>Preferred Qualifications:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Working knowledge of Pega (case types, flows, Tracer, Clipboard)</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Pega CSA or CSSA certification.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Test automation experience, especially Playwright with TypeScript.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">API testing experience (e.g., Postman).</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Familiarity with AWS services such as CloudWatch, Lambda, and SQS.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience in FinTech or another regulated industry.</li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;">Experience with Jira, Confluence, Bitbucket, BrowserStack, and SharePoint.</li></ul> </body></div>

Apply Now

Remote Opportunity

Software Quality Engineer

Join Quavo Fraud & Disputes as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Software Quality Engineer

Quavo Fraud & Disputes

Full Time

$85k - $100k

3 days ago

About the role: As a Software QA Engineer at Quavo, you’ll ensure the quality, reliability, and performance of our products across the full development lifecycle.

United States

Engineering

Mid

Software Quality Assurance

Generative AI

SQL

+5 more

Job Description

About the role:

As a Software QA Engineer at Quavo, you’ll ensure the quality, reliability, and performance of our products across the full development lifecycle. You’ll go beyond Acceptance Criteria, thinking like an end user to uncover issues in functionality, security, and UX, and catching problems early by reviewing requirements in refinement.

You’ll work AI-first with Quavo’s Claude Code QA skills for test planning, execution, and bug filing, while remaining accountable for every output you approve. You’ll test Pega/QFD workflows, validate data with read-only Snowflake SQL, and publish traceable evidence to Jira and BrowserStack. You’ll also verify regulatory coverage (Reg E, Reg Z, NACHA, PCI, UDAAP) and maintain audit-ready evidence for SOC2 and PCI-DSS.

Partnering with Product, Engineering, Infrastructure, Onboarding, Services, and Client Experience, you’ll be an active voice in Agile ceremonies, investigate customer issues, and contribute to Confluence. Over time, you’ll become a subject-matter expert on Quavo’s products, supporting release readiness and guiding clients with confidence.

This role is not sponsorship eligible. Applicants must be legally authorized to work in the United States without employer visa sponsorship, now or in the future.

Responsibilities include:

AI-Assisted Testing

Operate the QA skills framework. Use Quavo's Claude Code QA skills for board sync, test planning, execution, sign-off, kickbacks, and bug filing.
Own every AI-generated output. Review, correct, and approve all drafts before they post to Jira or BrowserStack. You are accountable for the result, not the tool.
Contribute product context, compliance dimensions, and reusable test procedures into skills to improve future performance.

Test Planning and Execution

Develop and execute test plans to Quavo's ten-point standard covering acceptance criteria mapping, traceability, compliance applicability, and known-gap disclosure that go beyond defined Acceptance Criteria.
Test Pega/QFD case lifecycles, flows, decision rules, and data transforms; inspect and compare branches and trace each branch to its Jira ticket.
Validate data with read-only SQL against QFD in Snowflake, following PII masking and tenant isolation rules.
Ensure product quality in all areas: functionality, reliability, performance, security, and UX. Think like an end user.
Publish test cases, runs, and evidence to BrowserStack Test Management to maintain full traceability.

Compliance and Release Readiness

Tag and verify regulatory coverage across Reg E, Reg Z, NACHA, PCI, and UDAAP.
Maintain test evidence that supports SOC2 and PCI-DSS audits; use synthetic or masked data and never commit secrets or PII.

Collaboration and Shift-Left

Participate in sprint ceremonies: standups, refinement, pointing, and retrospectives.
Find defects early by reviewing requirements in refinement and applying Quavo's Definition of Ready.
Partner with Engineering, Product, Onboarding, Services, Infrastructure, and Client Experience to drive quality.
Investigate customer complaints and product issues.
Contribute regularly to Confluence and become a Subject Matter Expert on Quavo's products.

Required Qualifications:

Bachelor's degree in computer science or a related field, or equivalent industry experience with a proven track record.
ISTQB or other quality/testing certification.
2+ years testing a low-code BPM platform.
Hands-on experience using generative AI tools in daily work, with the judgment to spot and challenge incorrect or unsupported results.
Basic SQL, Git, and command-line proficiency.
Understanding of the disputes and fraud domain (Reg E and Reg Z disputes, chargebacks, card network rules), or a demonstrated ability to learn it quickly.
Meticulous attention to detail and strong organizational skills.
Excellent written and verbal communication. Not afraid to ask questions; communicates with tact.
Works well on a team in a fast-paced, deadline-driven environment and asks for help early.

Preferred Qualifications:

Working knowledge of Pega (case types, flows, Tracer, Clipboard)
Pega CSA or CSSA certification.
Test automation experience, especially Playwright with TypeScript.
API testing experience (e.g., Postman).
Familiarity with AWS services such as CloudWatch, Lambda, and SQS.
Experience in FinTech or another regulated industry.
Experience with Jira, Confluence, Bitbucket, BrowserStack, and SharePoint.

Skills

Software Quality Assurance

Generative AI

SQL

Git

Pega

Jira

BrowserStack

Confluence

Ready to Apply?

Join Quavo Fraud & Disputes today

Salary Range

$85k - $100k

Posted 3 days ago

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