Is the Major Case Unit Claims Adjuster, Commercial Auto position at Reserv fully remote?

Yes, this Major Case Unit Claims Adjuster, Commercial Auto position at Reserv is a remote position. The role is available for candidates in United States.

What benefits does Reserv offer for this position?

Reserv offers the following benefits: Health Insurance, Vision Insurance, Dental Insurance, Retirement Plan, Paid Time Off, Family Leave, Remote Work.

Major Case Unit Claims Adjuster, Commercial Auto at Reserv

United States

<div><body>About the role We are seeking an experienced and proactive Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries In this role, you will take ownership of the full claims lifecycle—from initial investigation through resolution—while managing litigation strategy and collaborating with defense counsel.You’ll be a key point of contact for all stakeholders, including claimants, legal counsel, medical professionals, and internal teams. These files often involve layered policies, multi-party litigation, and sensitive negotiation. You will be empowered to shape case strategy, resolve complex coverage issues, and maintain a strong focus on timely, thoughtful outcomes.This role also includes the opportunity to influence how we streamline and improve our processes by working closely with our product and engineering teams to deliver feedback from the frontlines of complex claim handling.Location RequirementCandidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States. What you'll do<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Managing all aspects of litigated cases, including evaluation of the resolution process </li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Analyze auto claims to identify areas of dispute, investigating and gathering all necessary information and documentation, evaluating liability and damages and negotiating and resolving claims with opposing parties or their insurance providers</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Manage litigation cases related to auto claims disputes, communicating regularly with clients, attorneys, vendors and other stakeholders</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Review legal documents and ensuring compliance with initial suit-handling plan of action. </li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Analyze policy language and reaching appropriate coverage decisions.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Direct and control the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Maintain the appropriate adjuster licenses and continuing education requirements</li></ul> Qualifications<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Experience with Commercial Auto is Required</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Having an understanding of transportation coverages, contractual risk transfers, and additional insured forms</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">You have strong medical causation knowledge </li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">You have a sense of urgency and understanding of how to manage time-sensitive demands</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Ability to professionally collaborate with all stakeholders in a claim</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing.</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Curious and motivated by problem solving and questioning the status quo</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Desire to engage in learning opportunities and continuous professional development</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;">Willingness to travel for client and claims needs</li></ul>Benefits<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Generous health-insurance package with nationwide coverage, vision, & dental</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">401(k) retirement plan with employer matching</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Generous family leave policy after 8 months of continuous work</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Work from anywhere to facilitate your work life balance</li><li style="color:rgb(0,0,0);margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!</li></ul> At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you! </body></div>

Apply Now

Remote Opportunity

Major Case Unit Claims Adjuster, Commercial Auto

Join Reserv as a staff professional working remotely from United States. Explore the role, benefits, and apply in one place.

Major Case Unit Claims Adjuster, Commercial Auto

Reserv

Full Time

4 weeks ago

About the role We are seeking an experienced and proactive Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries In this role, you will take ownership of the full claims lifecycle—from initial investigation through…

United States

Engineering

Staff

Claims handling

Litigation Management

Negotiation

+5 more

Job Description

About the role

We are seeking an experienced and proactive Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries In this role, you will take ownership of the full claims lifecycle—from initial investigation through resolution—while managing litigation strategy and collaborating with defense counsel.

You’ll be a key point of contact for all stakeholders, including claimants, legal counsel, medical professionals, and internal teams. These files often involve layered policies, multi-party litigation, and sensitive negotiation. You will be empowered to shape case strategy, resolve complex coverage issues, and maintain a strong focus on timely, thoughtful outcomes.

This role also includes the opportunity to influence how we streamline and improve our processes by working closely with our product and engineering teams to deliver feedback from the frontlines of complex claim handling.

Location Requirement

Candidates must reside in an eligible U.S. state throughout employment. We are unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States.

What you'll do

Managing all aspects of litigated cases, including evaluation of the resolution process
Analyze auto claims to identify areas of dispute, investigating and gathering all necessary information and documentation, evaluating liability and damages and negotiating and resolving claims with opposing parties or their insurance providers
Manage litigation cases related to auto claims disputes, communicating regularly with clients, attorneys, vendors and other stakeholders
Review legal documents and ensuring compliance with initial suit-handling plan of action.
Analyze policy language and reaching appropriate coverage decisions.
Direct and control the activities and costs of outside vendors including defense counsel and coverage counsel, experts and independent adjusters
Maintain the appropriate adjuster licenses and continuing education requirements

Qualifications

Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications)
10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
Experience with Commercial Auto is Required
You are not intimidated by an attorney, even if you are not one! You are the driver of the litigation strategy for any particular claim. You manage the discovery in the order and timing of events and hold attorney accountable
Having an understanding of transportation coverages, contractual risk transfers, and additional insured forms
You have strong medical causation knowledge
You have a sense of urgency and understanding of how to manage time-sensitive demands
Ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
Strong analytical and negotiation skills. You will conduct your own negotiations directly with opposing counsel
Knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines
Ability to professionally collaborate with all stakeholders in a claim
Active adjuster license: resident-state license where available, otherwise a Designated Home State (DHS) license. Willing to obtain any additional required licenses within 60 days, including state testing.
Attention to detail, time management, and the ability to work independently in a fast-paced, remote environment
Curious and motivated by problem solving and questioning the status quo
Desire to engage in learning opportunities and continuous professional development
Willingness to travel for client and claims needs

Benefits

Generous health-insurance package with nationwide coverage, vision, & dental
401(k) retirement plan with employer matching
Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
Generous family leave policy after 8 months of continuous work
Work from anywhere to facilitate your work life balance
Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Requirements

10+ years of claim handling experience, with 5+ of those years handling a pending of >60% in litigation
you are not intimidated by an attorney, even if you are not one! you are the driver of the litigation strategy for any particular claim. you manage the discovery in the order and timing of events and hold attorney accountable
having an understanding of transportation coverages, contractual risk transfers, and additional insured forms
you have strong medical causation knowledge
you have a sense of urgency and understanding of how to manage time-sensitive demands
ability and willingness to communicate both on the phone and in written form in a prompt, courteous, and professional manner
strong analytical and negotiation skills. you will conduct your own negotiations directly with opposing counsel
knowledge of multiple state statutes, including good faith claim handling practices, regulations, and guidelines

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Paid Time Off
Family Leave
Remote Work

Skills

Claims handling

Litigation Management

Negotiation

Liability Evaluation

Coverage Analysis

Legal Document Review

Commercial auto

Medical causation

Ready to Apply?

Join Reserv today

Posted 4 weeks ago

More Engineering roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Senior DevOps Engineer (India)

Karat

Full Time

8 hours ago

We're Karat , the world's largest interviewing company. Karat is transforming organizations around the world. We provide a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi who want to take control of how they hire top engineers, elevate their teams and…

India

Engineering

DevOps / SRE

Senior

DevOps

Site reliability engineering

AWS

+5 more

Senior Data Engineer (India)

Karat

Full Time

8 hours ago

India

Engineering

Backend Engineering

Senior

Data engineering

SQL

Python

+5 more

Career Framework Manager

Haag, a Salas O'Brien Company

Full Time

$95k - $120k

8 hours ago

Manager, Career Framework At Salas O’Brien we tell our clients that we’re engineered for impact. This passion for making a difference applies just as much to our team as it does to our projects.

United States

Engineering

Backend Engineering

Senior

Talent Management

Workforce Planning

Organizational Development

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Sr Specialist Analyst (Technology Research, Quantitative research)

Gartner

Full Time

6 hours ago

Senior Specialist Analyst — Forecast and Market Share (F&MS) What makes Gartner Business and Technology Insights a great fit for you? When you join Gartner Business and Technology Insights, you’ll be part of a leading-edge team that values expert insights, bold ideas, and intellectual courage.

India

Data

Data Science

Mid

Quantitative Research

Market Analysis

Data Modeling

+5 more

Director of Software Engineering (India)

Karat

Full Time

8 hours ago

India

Engineering

Backend Engineering

Staff

Software Engineering

Engineering Management

SaaS

+5 more

Technical Account Manager

Samsara

Full Time

9 hours ago

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

Mexico

Engineering

Backend Engineering

Senior

Technical Account Management

Customer Success

Consultative Problem Solving

+5 more

Team Leader, ERM Customer Success Americas

Check Point Software Technologies

Full Time

9 hours ago

Company Description Cyberint , a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a  Customer Success Team Leader to bolster our Customer…

United States

Customer Success

Customer Success Management

Senior

Customer Success

Team Leadership

Cybersecurity

+5 more

Account Executive

MarketFully

Full Time

10 hours ago

🌎 Where: 100% Remote, United States 🤝 Type: Full-time, salaried Multilingual Content Marketing, Social & Technology Solutions MarketFully helps ambitious brands grow in every market they operate in.

United States

Sales

Account Executive

Senior

Sales

Account Management

Consultative Selling

+5 more

Salesforce Administrator

MarketFully

Full Time

11 hours ago

🌎 Where: Argentina or Colombia - 100% Remote 🤝 Type: Full-time, via our employer of record About MarketFully Group We've combined four established companies - MotionPoint, Key Content, GetGloby, and Social Element - into one company: MarketFully.

Worldwide

Sales

Account Executive

Senior

Salesforce Administration

Apex

Lightning Web Components

+5 more

Head of Product

Sharp Performance

Full Time

11 hours ago

The Opportunity Sharp Performance is hiring a Head of Product to own our product vision, strategy, and roadmap, and to build a product that first responders want to open every day.

United States

Engineering

Backend Engineering

Senior

Product Strategy

Product Roadmap

Technical Fluency

+5 more

Senior Data & AI Engineer

CareDx, Inc.

Full Time

$126k - $187k

11 hours ago

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare…

United States

Machine Learning

Senior

Python

SQL

Clinical NLP

+5 more

Customer Success Manager

Pindrop

Full Time

$88k - $106k

11 hours ago

Who We Are Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions: Is this identity synthetic?

United States

Customer Success

Customer Success Management

Mid

Customer Success

Account Management

SaaS

+5 more

Senior Failure Analysis Engineer, Medium Voltage Transformers and Switchgear

SMA America

Full Time

$106k - $150k

12 hours ago

Why Work at SMA America Power the future. Build your career at SMA America. As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost…

United States

Engineering

Backend Engineering

Senior

Failure Analysis

Transformers

Switchgear

+5 more

Tester de Automação - Remoto

Movilges

Full Time

12 hours ago

Estamos a recrutar Tester de Automação - Remoto (m/f) para reforçar a nossa equipa com possibilidade de trabalhar em regime remoto. O que procuramos: • Licenciatura em Engenharia Informática ou áreas similares (preferencial); • 3 anos de experiência (mínimo) com…

Portugal

Engineering

Backend Engineering

Mid

Java

Automation Testing

Cucumber

+5 more

IT Manager

Nadia Care

Full Time

$110k - $120k

12 hours ago

About Us: The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected.

United States

Engineering

Backend Engineering

Senior

IT operations

User Lifecycle Management

Identity and Access Management

+5 more