Staff Product Manager, Technical at Robots and Pencils
United States
<p><span class="TextRun SCXW232379066 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW232379066 BCX0"><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}">APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE</span></span></span></p> <p><span class="TextRun SCXW232379066 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW232379066 BCX0">Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. </span><span class="NormalTextRun SCXW232379066 BCX0">We're</span><span class="NormalTextRun SCXW232379066 BCX0"> all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW232379066 BCX0"><span class="SCXW232379066 BCX0"> </span><br class="SCXW232379066 BCX0"></span></p> <p><span class="TextRun SCXW232379066 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW232379066 BCX0">We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. </span><span class="NormalTextRun SCXW232379066 BCX0">We move fast, sweat the details, and build things that </span><span class="NormalTextRun SCXW232379066 BCX0">actually ship</span><span class="NormalTextRun SCXW232379066 BCX0">.</span></span><span class="EOP Selected SCXW232379066 BCX0" data-ccp-props="{}"> </span></p> <p><strong>About the Role</strong></p> <p><span data-contrast="none">We're looking for a Principal Product Manager to drive product vision and strategy across the engagements they support. This role is ideal for a deeply experienced product leader who owns the hardest product challenges, serves as the senior product voice in client relationships, and shapes how product management is practiced at Robots & Pencils.</span><span data-ccp-props="{"335559739":240}"> </span></p> <p><span data-contrast="none">In this role, you will operate as the principal product authority on a cross-functional team, defining vision, setting delivery standards, and partnering with client executives on product direction. You'll mentor experienced PMs, contribute to practice growth, and bring the depth of experience to navigate complexity, ambiguity, and high-stakes decisions with confidence.</span><span data-ccp-props="{"335559739":240}"> </span></p> <p><strong>Key Responsibilities</strong></p> <p><em><span class="TextRun SCXW172866736 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW172866736 BCX0" data-ccp-parastyle="heading 3">Craft & Delivery</span></span><span class="EOP Selected SCXW172866736 BCX0" data-ccp-props="{"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></em></p> <ul> <li><span data-contrast="none">Drive product vision and strategy on the engagements you support, owning direction for the most complex, high-stakes digital products </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Define product operating models, discovery practices, and delivery standards for the engagement </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Own the most difficult product challenges — framing problems, aligning stakeholders, and driving resolution at scale </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Define success frameworks and use data, research, and user insight to evaluate outcomes and shape product direction </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Identify opportunities to improve how product is practiced across the engagement and contribute those learnings back to R&P </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Bring an AI-forward mindset to your daily work, using tools like Claude to drive efficiency, research synthesis, and product thinking at scale</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <p><span data-ccp-props="{"335559685":720,"335559739":0}"> </span><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Collaboration & Communication</span></span></em><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></p> <ul> <li><span data-contrast="none">Partner with senior leadership and client executives as the principal product advisor, shaping product vision and direction at the engagement level </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Represent product thinking at the leadership level, influencing how strategy, delivery, and technology decisions are made </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Lead the most complex stakeholder forums, workshops, and executive-level discussions</span><span data-ccp-props="{}"> </span></li> </ul> <p><em><span data-contrast="none"><span data-ccp-parastyle="heading 3">Leadership & Influence</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":281,"335559739":281}"> </span></em></p> <ul> <li><span data-contrast="none">Define and champion product delivery standards and best practices on the engagements you support </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Mentor experienced PMs, helping them grow their product judgment, strategic thinking, and client impact </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Own the most difficult product decisions, serving as the senior product decision-maker on complex tradeoffs </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Contribute to business development, proposals, and the growth of R&P's product management practice</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong>Required Skills</strong></p> <ul> <li><span data-contrast="none">10+ years of experience in product management, with a strong record in consultative or enterprise environments </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Demonstrated track record of defining product vision and strategy for complex, high-stakes digital products </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Expert-level client advisory skills and experience influencing at the executive level </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Deep experience leading discovery, roadmapping, and delivery across large, multi-stakeholder organizations </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Track record of mentoring senior product managers and shaping team-level PM practices </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Strong cross-functional leadership and the ability to align engineering, design, strategy, and business at scale </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Experience defining product metrics, success frameworks, and iterative delivery models </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Some experience with AI tools to drive efficiency, research synthesis, and product thinking at scale (e.g., Claude) </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Experience contributing to business development, proposals, or practice growth is a plus</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">You’ll</span><span data-ccp-parastyle="heading 2"> Do Well Here if You Are</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"335559738":299,"335559739":299}"> </span></p> <ul> <li><strong><span data-contrast="auto">A doer.</span></strong><span data-contrast="auto"> You see something broken and fix it. You'd rather move on clarity than wait for certainty.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">A fast learner who knows you don't know everything.</span></strong><span data-contrast="auto"> The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Direct in a way that makes the work better.</span></strong><span data-contrast="auto"> You give honest feedback. You'd rather have the hard conversation than blow smoke.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Obsessed with craft.</span></strong><span data-contrast="auto"> You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Built for ownership.</span></strong><span data-contrast="auto"> You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">All in.</span></strong><span data-contrast="auto"> You treat clients' businesses like your own. You take the work seriously without taking yourself seriously.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Resourceful when the budget, timeline, or team is tight.</span></strong><span data-contrast="auto"> Constraints don't slow you down. They sharpen you.</span><span data-ccp-props="{}"> </span></li> <li><strong><span data-contrast="auto">Glad to be in the room with people who care as much as you do.</span></strong><span data-contrast="auto"> Our teams average fifteen-plus years of experience. We hire people who push each other to do better work.</span><span data-ccp-props="{}"> </span></li> </ul> <p> <br><em><span data-contrast="none">An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our candidate privacy notice. Your current employer will not be contacted without your permission. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.</span></em><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></p> <p> </p> <p> </p>
Apply Now
