Is the Senior Global Account Manager position at ServiceUp fully remote?

Yes, this Senior Global Account Manager position at ServiceUp is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Senior Global Account Manager role?

This is a full-time Senior Global Account Manager position at ServiceUp.

What are the main requirements for the Senior Global Account Manager role?

Key requirements include: proven ability to manage multiple projects simultaneously with strong attention to detail., ability to adapt and thrive in a fast-paced, dynamic environment., track record of successfully managing global accounts and driving customer retention., and more.

What benefits does ServiceUp offer for this position?

ServiceUp offers the following benefits: Equity, Wellness Stipend, Parental Leave.

How do I apply for the Senior Global Account Manager position at ServiceUp?

You can apply for this Senior Global Account Manager position by clicking the "Apply Now" button on this page, which will take you to ServiceUp's application portal.

Senior Global Account Manager at ServiceUp

United States

<div><body>About the Role:The Sr. Global Account Manager will work with the Go-to-Market team, Product, Customer Success, Service Advisors, and Operations to manage existing strategic customers and drive new growth for ServiceUp’s managed services and SaaS offerings worldwide.The primary objective is to develop and maintain strategic relationships with key clients, generate new revenue streams by identifying and securing new business opportunities, expanding market share with existing clients, and fostering strong customer relationships across global markets. This includes developing and executing a global account strategy to meet revenue targets, qualifying customers, and collaborating with internal teams to ensure seamless service delivery. The individual will also work with the Customer Success team to conduct regular business reviews and identify revenue-maximizing opportunities.As a senior team member, they will mentor junior professionals and collaborate with management to drive strategic growth initiatives, establish scalable processes, and enhance ServiceUp’s presence in global B2B and fleet verticals. This role requires international travel to visit clients, company headquarters, and industry events.What You'll Do:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:12pt 0px 0pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Drive global expansion efforts by growing existing business and acting as the primary contact for key global accounts.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Build and maintain strong relationships with fleet owners, fleet managers, and key stakeholders worldwide.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Coordinate with, Product, Operations & Customer Success teams to ensure timely and successful delivery of services that align with customer objectives.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Clearly communicate the progress of new initiatives to internal stakeholders and clients.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Work collaboratively with internal stakeholders to grow existing accounts and identify areas of improvement to exceed sales quotas.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Develop and execute comprehensive account plans tailored to each client’s needs and identify opportunities for growth.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Forecast and track key sales metrics, including quarterly sales results and annual revenue forecasts.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Maintain account updates and opportunities within company CRM (HubSpot) and ensure regular activity updates.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Partner with internal stakeholders to deliver customer performance reports and consultation insights.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Collaborate with leadership teams in Fleet and Operations to expand opportunities within existing and prospective accounts.</li><li style="color:rgb(0,0,0);margin:0pt 0px 12pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Address complex client needs, resolve escalations, and support long-term business partnerships.</li><li style="color:rgb(0,0,0);margin:12pt 0px 0pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Travel globally to client sites to foster and strengthen relationships.</li></ul>What You'll Bring:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:12pt 0px 0pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">10+ years of sales, business development, or account management experience in B2B global markets.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">5+ years of customer-facing experience in a high-tech, automotive, or SaaS-driven environment.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Strong consultative sales experience and/or training.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Highly preferred: Experience in global fleet maintenance, repair, and procedural requirements.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Proven ability to manage multiple projects simultaneously with strong attention to detail.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Ability to adapt and thrive in a fast-paced, dynamic environment.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Track record of successfully managing global accounts and driving customer retention.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Understanding of global fleet customer needs, including uptime, TCO, and business objectives.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Strong verbal and written communication, presentation, and negotiation skills.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Demonstrated experience solving complex business challenges.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Experience working with cross-functional teams in a global setting.</li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Willingness to travel internationally for client meetings, conventions, and industry events.</li><li style="color:rgb(0,0,0);margin:0pt 0px 12pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">Proficiency in G-Suite, HubSpot, or Salesforce preferred.</li><li style="color:rgb(0,0,0);margin:0pt 0px 12pt;font-size:11pt;line-height:1.2;--listitem-marker-color:#000000;letter-spacing:0.25px;">BA/BS degree in Business Administration, Sales, or a related field. </li></ul><hr> Why You’ll Love Working Here: We live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries. If that sounds like you, you’ll fit right in What We Offer:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Competitive pay with equity</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Medical, dental, and vision coverage</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Flexible PTO and company holidays</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Remote-friendly setup with home office support</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Learning and development budget</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Wellness stipend to support your health and well-being</li><li style="margin:0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;">Paid parental leave</li></ul>Benefits may vary by location and role. If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team. <hr> Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.</body></div>

Apply Now

Remote Opportunity

Senior Global Account Manager

Join ServiceUp as a staff professional working remotely from United States. Explore the role, benefits, and apply in one place.

Senior Global Account Manager

ServiceUp

Full Time

1 weeks ago

About the Role: The Sr. Global Account Manager will work with the Go-to-Market team, Product, Customer Success, Service Advisors, and Operations to manage existing strategic customers and drive new growth for ServiceUp’s managed services and SaaS offerings worldwide.

United States

Engineering

Staff

Global Account Management

Strategic Planning

B2B Sales

+5 more

Job Description

About the Role:

The Sr. Global Account Manager will work with the Go-to-Market team, Product, Customer Success, Service Advisors, and Operations to manage existing strategic customers and drive new growth for ServiceUp’s managed services and SaaS offerings worldwide.

The primary objective is to develop and maintain strategic relationships with key clients, generate new revenue streams by identifying and securing new business opportunities, expanding market share with existing clients, and fostering strong customer relationships across global markets. This includes developing and executing a global account strategy to meet revenue targets, qualifying customers, and collaborating with internal teams to ensure seamless service delivery. The individual will also work with the Customer Success team to conduct regular business reviews and identify revenue-maximizing opportunities.

As a senior team member, they will mentor junior professionals and collaborate with management to drive strategic growth initiatives, establish scalable processes, and enhance ServiceUp’s presence in global B2B and fleet verticals. This role requires international travel to visit clients, company headquarters, and industry events.

What You'll Do:

Drive global expansion efforts by growing existing business and acting as the primary contact for key global accounts.
Build and maintain strong relationships with fleet owners, fleet managers, and key stakeholders worldwide.
Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
Coordinate with, Product, Operations & Customer Success teams to ensure timely and successful delivery of services that align with customer objectives.
Clearly communicate the progress of new initiatives to internal stakeholders and clients.
Work collaboratively with internal stakeholders to grow existing accounts and identify areas of improvement to exceed sales quotas.
Develop and execute comprehensive account plans tailored to each client’s needs and identify opportunities for growth.
Forecast and track key sales metrics, including quarterly sales results and annual revenue forecasts.
Maintain account updates and opportunities within company CRM (HubSpot) and ensure regular activity updates.
Partner with internal stakeholders to deliver customer performance reports and consultation insights.
Collaborate with leadership teams in Fleet and Operations to expand opportunities within existing and prospective accounts.
Address complex client needs, resolve escalations, and support long-term business partnerships.
Travel globally to client sites to foster and strengthen relationships.

What You'll Bring:

10+ years of sales, business development, or account management experience in B2B global markets.
5+ years of customer-facing experience in a high-tech, automotive, or SaaS-driven environment.
Strong consultative sales experience and/or training.
Highly preferred: Experience in global fleet maintenance, repair, and procedural requirements.
Proven ability to manage multiple projects simultaneously with strong attention to detail.
Ability to adapt and thrive in a fast-paced, dynamic environment.
Track record of successfully managing global accounts and driving customer retention.
Understanding of global fleet customer needs, including uptime, TCO, and business objectives.
Strong verbal and written communication, presentation, and negotiation skills.
Demonstrated experience solving complex business challenges.
Experience working with cross-functional teams in a global setting.
Willingness to travel internationally for client meetings, conventions, and industry events.
Proficiency in G-Suite, HubSpot, or Salesforce preferred.
BA/BS degree in Business Administration, Sales, or a related field.

Why You’ll Love Working Here:

We live our values every day: Team First, Work Smart, Own It, Be Bold, Push Boundaries. If that sounds like you, you’ll fit right in

What We Offer:

Competitive pay with equity
Medical, dental, and vision coverage
Flexible PTO and company holidays
Remote-friendly setup with home office support
Learning and development budget
Wellness stipend to support your health and well-being
Paid parental leave

Benefits may vary by location and role.

If you’re motivated by impact and aligned with our values, we want to hear from you. You don’t need to meet every single requirement — we care about your skills, drive, and how you work with a team.

Service Up is an equal opportunity employer committed to a diverse, inclusive workplace where everyone can do their best work.

Requirements

proven ability to manage multiple projects simultaneously with strong attention to detail.
ability to adapt and thrive in a fast-paced, dynamic environment.
track record of successfully managing global accounts and driving customer retention.
understanding of global fleet customer needs, including uptime, tco, and business objectives.
strong verbal and written communication, presentation, and negotiation skills.
demonstrated experience solving complex business challenges.
experience working with cross-functional teams in a global setting.
willingness to travel internationally for client meetings, conventions, and industry events.

Benefits

Equity
Wellness Stipend
Parental Leave

Skills

Global Account Management

Strategic Planning

B2B Sales

SaaS

Consultative Sales

Relationship Management

Revenue forecasting

Negotiation

Ready to Apply?

Join ServiceUp today

Posted 1 weeks ago

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