Senior QA Analyst - Platform Data Integration at Servus Credit Union

Canada

Join Servus Credit Union - Canada’s Largest Credit Union!  We are hiring for a full-time temporary Senior QA Analyst to join our Platform Data Integration Team!  Posting closes: May 1st, 2026 Employment Status: Full-time/ Temporary/ 37.5 hours per week.   Additional Information: Remote First; ~ 12-month contract For Internal Use Only/Role Grade: P3; 5C At Servus Credit Union, we do things differently—because we’re a credit union, not a bank. And that difference matters.   We believe in putting people before profits, which is why our members are also our owners. Every dollar we earn is reinvested into the things that matter most: our members, our employees, and our communities. Whether it’s through profit sharing, competitive rates, or local initiatives that make a real impact, we’re here to help Albertans feel good about their money.   We’re looking for passionate, values-driven people to join our team. We welcome individuals from all backgrounds who are aligned with our values and are eager to contribute in meaningful ways. If you're excited to grow your career with a team that’s innovative, hardworking, collaborative and deeply rooted in community, we want to meet you.    Join Servus and discover a better way to work.   As a Senior QA Analyst - PDI, reporting to the Director Platform Data Integration, you’ll be responsible for defining test strategy, building scalable automation frameworks, and ensuring enterprise‑grade quality across APIs and integration platforms.   In addition to hands‑on automation, this role provides technical leadership, mentorship, and strategic guidance for quality practices across PDI initiatives. The Senior QA Analyst partners with developers, architects, and platform teams to ensure that APIs and integrations are testable, resilient, performant, and production‑ready.  What You'll be Doing:  Advanced API & Integration Test Automation  * Lead the design and implementation of enterprise‑scale API automation frameworks.  * Define testing standards for RESTful APIs, integrations, and data flows.  * Develop advanced automation using Karate, including reusable features and shared libraries.  * Review and guide API test coverage across multiple initiatives.  * Ensure consistency in validation of contracts, schemas, and error handling.  Performance, Reliability & Resiliency Testing  * Own performance and load testing strategy using tools such as JMeter and Gatling.  * Design test scenarios that simulate real‑world usage and failure conditions.  * Analyze performance results and provide actionable recommendations.  * Validate resiliency patterns such as retries, circuit breakers, and graceful degradation.  * Partner with developers to resolve systemic quality and performance risks.  Test Strategy, DevOps & Quality Engineering  * Define and evolve QA automation strategy for PDI.  * Embed automated testing into CI/CD pipelines using Azure DevOps.  * Establish quality gates and release readiness criteria.  * Improve test execution reliability across environments.  * Reduce manual testing through automation and tooling improvements.  Technical Leadership & Mentorship  * Mentor QA and development team members on API testing and automation best practices.  * Lead test design and automation code reviews.  * Influence solution design by providing testability and quality feedback early.  * Act as a trusted quality advisor to product owners and technical leadership.  Collaboration, Reporting and Governance  * Communicate quality risks, trends, and recommendations to stakeholders.  * Lead defect triage and quality risk assessments.  * Define and track quality metrics for APIs and integrations.  * Contribute to enterprise QA standards, documentation, and governance.  What you Bring:  Technical Skills  * Expert experience testing RESTful APIs and distributed systems.  * Advanced proficiency with Karate for API automation.  * Strong experience with Postman and API contract validation.  * Deep experience with JMeter and Gatling for performance and load testing.  * Experience with Loan Runner or equivalent integration testing tools.  * Proficiency with Visual Studio Code.  * Strong working knowledge of Java and JavaScript.  * Extensive experience integrating automation into Azure DevOps Pipelines.  * Proficiency with Azure DevOps Git and branching strategies.  * Strong understanding of API security, data integrity, and integration patterns.    Soft Skills  * Strong system‑level thinking and analytical skills.  * Ability to influence technical decisions and quality outcomes.  * Clear and confident communication with technical and non‑technical stakeholders.  * High degree of ownership and accountability.  * Leadership mindset with a focus on enablement and coaching.    Experience and Education  * 6–10+ years of experience in QA automation or quality engineering.  * Proven experience leading API and integration testing efforts.  * Demonstrated leadership in defining quality strategies and frameworks.  * Bachelor’s degree in Computer Science, Engineering, or equivalent experience.  * Certifications (optional but beneficial):  * ISTQB Advanced Test Automation Engineer  * Performance testing certifications  * Cloud, DevOps, or integration‑focused certifications    Other Role Requirements  * Participation in release governance and production readiness reviews.  * Adherence to enterprise security and compliance standards.  * Commitment to continuous improvement in quality engineering practices.   Why Servus?    Working for Servus has outstanding benefits. In addition to standard benefits like health and wellness, vacation and retirement savings programs, we also provide other important benefits such as:   * Competitive compensation including performance-based incentive pay and profit share   * Training & Development Opportunities  * Career Advancement Potential   * Flexible work options   * Meaningful work towards individual and corporate goals    * Opportunities to get involved and give back through an employee volunteer program   At Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the financial services we provide…with a few additional perks!  What happens next?   We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.   At Servus Credit Union, we believe in being purposefully cooperative and working together to create a culture of Belonging for everyone. We are committed to an inclusive, equitable, and accessible workplace where everyone is valued, respected, and supported. We encourage applications from individuals of all backgrounds, and accommodations are available during every stage of the hiring process upon request. Your skills, passion and curiosity may find they belong at Servus, so even if you don't check every box, we encourage you to apply!   Employment Eligibility: The selected candidate(s) must successfully pass a criminal background check, reference check and credit check to qualify for hire by Servus Credit Union.  Qualified applicants are invited to apply online.  We thank all applicants for their interest. Please note applications will only be accepted online and only those applicants under consideration will be contacted.     #indh