Accessibility Subject Matter Expert at SMART TECH SKILLS LLC

United States

<div class="benefits"> <div><strong>Benefits:</strong></div> <ul> <li>Competitive salary</li> </ul> </div> <div class="trix-content"> <div> <strong>Location:</strong><br>Onsite: Boston/Remote<br><br> </div><div> <strong>Experience Level</strong><br>Senior Level (7+ Years)<br><br> </div><div><strong>Position Overview</strong></div><div>The Accessibility Subject Matter Expert (SME) will support the Massachusetts Judiciary’s digital accessibility program by ensuring public-facing digital content, applications, documents, and multimedia resources meet accessibility and compliance standards. This role requires extensive expertise in WCAG, Section 508, and ADA requirements, along with hands-on accessibility testing, remediation, training, and stakeholder engagement experience. The ideal candidate is passionate about improving digital access for all users and can effectively collaborate with technical and non-technical teams.<br><br> </div><div> <strong>Key Responsibilities</strong><br><br> </div><div>Accessibility Consulting & Compliance</div><ul> <li>Serve as the accessibility subject matter expert for digital content, applications, documents, forms, and multimedia.</li> <li>Provide guidance on accessible design, usability, and digital accessibility best practices.</li> <li>Ensure accessibility initiatives align with WCAG 2.1 AA/AAA, Section 508, ADA Title II, and organizational standards.</li> <li>Participate in requirements analysis to ensure accessibility is incorporated into solution design and implementation.</li> </ul><div>Accessibility Audits & Testing</div><ul> <li>Conduct accessibility audits of websites, PDFs, forms, Word documents, Excel files, PowerPoint presentations, and enterprise applications.</li> <li>Evaluate digital assets using manual testing methodologies and automated accessibility tools.</li> <li>Perform testing with assistive technologies including: <ul> <li>JAWS</li> <li>NVDA</li> <li>VoiceOver</li> <li>TalkBack</li> <li>Adobe Acrobat</li> <li>PAC</li> </ul> </li> <li>Utilize accessibility testing tools such as: <ul> <li>axe</li> <li>WAVE</li> <li>WorldSpace</li> </ul> </li> <li>Develop detailed audit findings and compliance reports with actionable remediation recommendations.</li> </ul><div>Remediation Support</div><ul> <li>Identify accessibility barriers and compliance gaps across digital content and services.</li> <li>Assist content creators and technical teams with remediation strategies and corrective actions.</li> <li>Create accessible templates and standards to streamline content creation processes.</li> <li>Support remediation efforts involving documents, websites, forms, multimedia, and enterprise systems.</li> </ul><div>Training & Knowledge Transfer</div><ul> <li>Develop accessibility training materials, guides, and supporting documentation.</li> <li>Deliver training sessions on accessibility standards, testing methods, and content creation best practices.</li> <li>Conduct office hours and consultation sessions for content developers and stakeholders.</li> <li>Promote accessibility awareness throughout the organization.</li> </ul><div>Program Support & Operations</div><ul> <li>Assist in developing accessibility procedures, standards, and operational processes.</li> <li>Provide support for public accessibility inquiries and requests.</li> <li>Collaborate with leadership and stakeholders to advance accessibility initiatives.</li> <li>Support continuous improvement efforts for digital accessibility compliance and user experience.</li> </ul><div><strong>Required Qualifications</strong></div><ul> <li>7+ years of experience in digital accessibility, accessibility testing, or related fields.</li> <li>Certified Professional in Accessibility Core Competencies (CPACC).</li> <li>Expert knowledge of: <ul> <li>WCAG 2.1 AA/AAA</li> <li>Section 508</li> <li>ADA Title II</li> </ul> </li> <li>Hands-on experience remediating: <ul> <li>Websites</li> <li>PDFs</li> <li>Word Documents</li> <li>Excel Worksheets</li> <li>PowerPoint Presentations</li> <li>Multimedia Content</li> <li>Online Forms</li> </ul> </li> <li>Experience using assistive technologies including JAWS, NVDA, VoiceOver, TalkBack, Adobe Acrobat, and PAC.</li> <li>Experience using automated accessibility testing tools such as axe, WAVE, and similar platforms.</li> <li>Strong report writing and documentation skills.</li> <li>Excellent verbal and written communication skills.</li> <li>Ability to work independently and manage multiple priorities.</li> </ul><div>Preferred Qualifications<br><br> </div><ul> <li>Additional IAAP certifications such as WAS or CPWA.</li> <li>Experience supporting courts, government agencies, or public-sector organizations.</li> <li>Experience developing accessibility governance programs and standards.</li> <li>Experience delivering accessibility training and organizational change initiatives.</li> <li>Familiarity with accessibility requirements for public-facing government services.</li> </ul><div><strong>Core Skills</strong></div><ul> <li>Digital Accessibility Compliance</li> <li>WCAG 2.1 AA/AAA</li> <li>ADA Title II</li> <li>Section 508</li> <li>Accessibility Auditing</li> <li>Accessibility Remediation</li> <li>Accessible Document Creation</li> <li>Assistive Technology Testing</li> <li>PDF Accessibility</li> <li>Web Accessibility</li> <li>Accessibility Training</li> <li>User Experience (UX)</li> <li>Accessibility Governance</li> <li>Stakeholder Management</li> <li>Technical Documentation</li> <li>Cross-Functional Collaboration</li> </ul><div></div> </div> <p>This is a remote position.</p>