Sales Account Executive at SoundThinking, Inc.
United States
<p style="margin: 0in; text-align: center; text-indent: 0in; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: windowtext;">Sales Account Executive, Western Region</span></strong></p> <p style="margin: 0in; text-align: center; text-indent: 0in; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: windowtext;"> </span></strong></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">SoundThinking is seeking an Account Executive to lead new business development across small and medium jurisdictions in the United States Western Region. This individual will own the full sales cycle—from prospecting through close—for city, county, and tribal law enforcement agencies, representing SoundThinking's complete SafetySmart™ platform.</span></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;"> </span></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">Small and medium agencies face many of the same public safety challenges as large metropolitan departments but often lack the resources and technology partnerships to address them effectively. This role exists to close that gap. The Account Executive will serve as a trusted advisor to agency leaders, connecting them to the right combination of solutions based on their operational needs, budget realities, and community priorities.</span></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;"> </span></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">This is a territory-based, individual contributor role that requires strong prospecting skills, a consultative selling approach, comfort with complex public-sector procurement, and the discipline to build and manage pipeline independently in a remote environment.</span></p> <h1 style="margin: 0in; text-align: left; line-height: 23pt; break-after: avoid; font-size: 11pt; font-family: 'Times New Roman', serif; color: black; font-weight: normal; text-decoration: underline;"><strong><span style="font-size: 10.0pt; color: #003d6b;">Why This Role Matters</span></strong></h1> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">Small and medium jurisdictions represent a significant and growing segment of SoundThinking's addressable market. This role is central to the company's expansion strategy and will directly contribute to ARR growth by opening new accounts and establishing SoundThinking's presence in communities that have not yet had access to its technology.</span></p> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">The Account Executive will represent the full SafetySmart™ platform, including ShotSpotter® (acoustic gunshot detection), CrimeTracer (law enforcement investigative search), and PlateRanger™ (ALPR).</span></p> <h1 style="margin: 0in; text-align: left; line-height: 23pt; break-after: avoid; font-size: 11pt; font-family: 'Times New Roman', serif; color: black; font-weight: normal; text-decoration: underline;"><strong><span style="font-size: 10.0pt; color: #003d6b;">Responsibilities</span></strong></h1> <h2 style="margin: 0in 0in 0in 0.5pt; line-height: 18.4pt; text-indent: -0.5pt; break-after: avoid; font-size: 13pt; font-family: 'Calibri Light', sans-serif; color: rgb(47, 84, 150); font-weight: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Times New Roman', serif; color: #003d6b;">Territory Ownership & Pipeline Development</span></strong></h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Full Sales Cycle. Own the full sales cycle for small and medium jurisdiction accounts across the Midwest territory, including prospecting, qualification, demonstration, proposal, negotiation, and close.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Territory Planning. Develop and execute a structured territory plan that prioritizes high-potential agencies, identifies whitespace, and drives new logo acquisition, cross-selling, and existing customer expansions.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Pipeline Generation. Generate and advance pipeline through disciplined prospecting, inbound follow-up, conference engagement, and coordination with Customer Success, Lead Generation, and Marketing Teams.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Forecast Discipline. Maintain forecast accuracy and pipeline hygiene in Salesforce with consistent weekly and monthly reporting to Sales Leadership.</span></li> </ul> <h2 style="margin: 0in 0in 0in 0.5pt; line-height: 18.4pt; text-indent: -0.5pt; break-after: avoid; font-size: 13pt; font-family: 'Calibri Light', sans-serif; color: rgb(47, 84, 150); font-weight: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Times New Roman', serif; color: #003d6b;">Consultative Selling & Trusted Advisory</span></strong></h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: #333333;">Discovery First</span></strong><span style="font-size: 10.0pt; color: #333333;">. Lead with discovery. Understand each agency's staffing challenges, crime patterns, budget constraints, and community expectations before recommending solutions.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: windowtext;">Teach, Tailor, Take Control.</span></strong><span style="font-size: 10.0pt; color: windowtext;"> Apply Challenger Sale principles by bringing agencies informed insights about public safety challenges, tailoring the message to each stakeholder’s operational and budget priorities, and guiding the buying process with confidence and urgency.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: #333333;">Value-Based Presentations. </span></strong><span style="font-size: 10.0pt; color: #333333;">Develop and deliver value-based presentations that connect SoundThinking's technology to measurable public safety outcomes—response times, case clearance rates, officer efficiency, and community trust.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: #333333;">Procurement Navigation.</span></strong><span style="font-size: 10.0pt; color: #333333;"> Navigate complex public-sector procurement cycles, including RFP/RFI responses, sole-source justifications, grant funding identification, and budget-cycle alignment.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: #333333;">Funding Pathways.</span></strong><span style="font-size: 10.0pt; color: #333333;"> Identify and activate funding pathways—including DOJ/OJP grants, state JAG allocations, ARPA funds, and philanthropic sponsorship—to help agencies secure resources for technology adoption.</span></li> </ul> <h2 style="margin: 0in 0in 0in 0.5pt; line-height: 18.4pt; text-indent: -0.5pt; break-after: avoid; font-size: 13pt; font-family: 'Calibri Light', sans-serif; color: rgb(47, 84, 150); font-weight: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Times New Roman', serif; color: #003d6b;">Cross-Functional Collaboration</span></strong></h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Sales Engineering. Partner with Sales Engineers to deliver technical demonstrations, proof-of-value engagements, and solution architecture tailored to each agency's environment.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Customer Success. Coordinate with Customer Success Directors to ensure seamless post-sale handoffs, support early adoption, and position expansion opportunities within existing accounts.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Marketing Alignment. Collaborate with Marketing on targeted outreach campaigns, regional event strategy, and content aligned to small and medium agency decision-makers.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Field Intelligence. Share field intelligence with Product and Sales Leadership—including competitive dynamics, objection patterns, and unmet customer needs—to inform go-to-market strategy.</span></li> </ul> <h2 style="margin: 0in 0in 0in 0.5pt; line-height: 18.4pt; text-indent: -0.5pt; break-after: avoid; font-size: 13pt; font-family: 'Calibri Light', sans-serif; color: rgb(47, 84, 150); font-weight: normal;"><strong><span style="font-size: 10.0pt; font-family: 'Times New Roman', serif; color: #003d6b;">Market Presence</span></strong></h2> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Represent SoundThinking at regional and national conferences, trade shows, and community events. Build relationships with agency leaders and elevate brand awareness within the territory.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Engage credibly with chiefs, sheriffs, city managers, and elected officials on topics related to outcomes-driven policing, community safety, and public safety technology.</span></li> </ul> <h1 style="margin: 0in; text-align: left; line-height: 23pt; break-after: avoid; font-size: 11pt; font-family: 'Times New Roman', serif; color: black; font-weight: normal; text-decoration: underline;"><strong><span style="font-size: 10.0pt; color: #003d6b;">Qualifications</span></strong></h1> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">3–5+ years of B2B or B2G sales experience with a demonstrated track record of quota attainment and new business development, ideally in SaaS, public safety technology, or government/public-sector markets.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Consultative, outcomes-focused selling approach. Leads with market insights, validating questions and builds trust before building proposals.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Comfort with complex, multi-stakeholder sales cycles involving procurement officers, police leadership, city administrators, and elected officials.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Strong business acumen with an understanding of public-sector budgets, grant cycles, ROI narratives, and government purchasing processes.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Proficiency in Salesforce.com (or comparable CRM) with disciplined pipeline management habits.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Excellent written and verbal communication skills, with the ability to present effectively to both operational and executive audiences.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Self-directed and organized, with the ability to manage time, territory, and priorities with minimal supervision.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Bachelor's degree or equivalent combination of education and professional experience.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Willingness to travel up to 50% to 70% within the Western region.</span></li> </ul> <h1 style="margin: 0in; text-align: left; line-height: 23pt; break-after: avoid; font-size: 11pt; font-family: 'Times New Roman', serif; color: black; font-weight: normal; text-decoration: underline;"><strong><span style="font-size: 10.0pt; color: #003d6b;">Preferred Qualifications</span></strong></h1> <p style="margin: 0in; line-height: 12.65pt; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt; color: #333333;">The following are not required but will strengthen a candidacy:</span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Proven track record of successful sales in the public safety market, including law enforcement, corrections, courts, or other justice-sector organizations.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Law enforcement or military background with the ability to speak credibly about officer safety, investigative workflows, patrol operations, and community engagement—and to translate operational experience into business requirements.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Experience identifying and leveraging government grant funding (DOJ, BJA, state SAA programs) to support agency procurement.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Familiarity with AI-driven tools to support lead generation, outreach personalization, forecasting, and deal management.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Existing relationships with Western Region law enforcement leaders, city managers, or public safety stakeholders.</span></li> <li style="line-height: 12.65pt; margin: 0in 0in 0in 20px; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: #333333;">Resides in Southern California, Bay Area, Phoenix, or Seattle area.</span></li> </ul> <p style="margin: 0in 0in 0in 0.5pt; font-size: 11pt; font-family: 'Times New Roman', serif; text-indent: -0.5pt; color: black;"><span style="font-size: 10.0pt; color: windowtext;"> </span></p> <p style="margin: 0in; text-indent: 0in; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: windowtext;"> </span></strong></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; font-size: 12pt; font-family: 'Times New Roman', serif;"><span class="normaltextrun"><span style="font-size: 10.0pt;">Compensation: At SoundThinking, we are committed to equitable compensation practices and consider a variety of factors, including skills, experience, and work location. </span></span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; text-indent: 0in; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><strong><span style="font-size: 10.0pt; color: windowtext;"> </span></strong></p> <p style="margin: 0in; text-indent: 0in; font-size: 11pt; font-family: 'Times New Roman', serif; color: black;"><span style="font-size: 10.0pt; color: windowtext;"> <strong>Note: The Company reserves exclusive right in its sole discretion to modify, adjust, delete, add or otherwise change the above at any time.</strong></span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span class="normaltextrun"><span style="font-size: 10.0pt; color: black;">SoundThinking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SoundThinking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SoundThinking maintains a drug-free workplace policy.</span></span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span class="normaltextrun"><span style="font-size: 10.0pt; color: black;">SoundThinking expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SoundThinking’s employees to perform their job duties may result in discipline up to and including discharge.</span></span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 10.0pt;"> </span></p> <p style="margin: 0in; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span class="normaltextrun"><span style="font-size: 10.0pt; color: black;">If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact SoundThinking at careers@soundthinking.com for assistance.</span></span></p>
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