[INTERNAL CANDIDATES ONLY] Manager, Sales at StarRez
United States
<div class="content-intro"><p><strong data-stringify-type="bold">About StarRez</strong></p> <p><br>StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.</p></div><p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">The Role</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p> <p><span data-contrast="auto">StarRez is seeking a Manager, Sales to join our Community Relations team and lead a team of Account Managers across the Americas. In this role, you will be accountable for your team’s performance and results, leading your team to achieve bookings and revenue goals by growing and expanding relationships with existing customers across our core Higher Education, Staff Housing, and Purpose-Built Student Accommodation markets. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">This is an exciting opportunity to step into a people-leadership role, where you will have a meaningful impact on both your team and the business. You will lead, coach, and develop a team of high-performing Account Managers, strengthen sales execution, and help the team consistently deliver results. By maintaining a strong understanding of your team’s performance, pipeline, and key opportunities, you will be able to identify risk and upside and forecast with the accuracy and rigor leadership needs to plan effectively. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">You will also work closely with Sales leadership and cross-functional partners across StarRez to support strategic customer opportunities, strengthen customer relationships, and continue improving how the Community Relations team works and grows. </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span data-contrast="auto">Ultimately, your leadership will help create a strong, accountable sales team that delivers for our customers and drives sustainable growth for StarRez.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":240}"> </span></p> <p> </p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">Role Specifics </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p> <ul> <li><span data-contrast="auto"><strong>Work Location:</strong> Remote (US)</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><strong>Travel: </strong>30% (The percentage of travel is an estimation and may vary based on business needs.)</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><strong>Compensation Structure: </strong>In addition to the base salary listed below, this role is eligible for a commission plan.</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto"><strong>Reporting Structure:</strong> This role reports to the Director, Sales. </span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">What You Will Own </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p> <ul> <li><span data-contrast="auto">Lead, coach, and develop the Community Relations sales team, setting clear expectations and driving accountability for performance against upsell, cross-sell, bookings, and revenue goals </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto">Maintain strong forecasting and pipeline management discipline by conducting regular pipeline reviews with Account Managers, assessing the status and likelihood of key opportunities, identifying risk and upside.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto">Drive strong and consistent sales execution across territory planning, pipeline generation, opportunity management, customer engagement, product demonstrations, proposals, and deal closure, ensuring the team effectively communicates and positions the value of StarRez solutions</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto">Play a key role in strategic renewals and expansion opportunities, including RFP responses and commercial negotiations, partnering with Sales leadership, Legal, Finance, and others to support complex opportunities</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Build and maintain relationships with key stakeholders at strategic customer accounts while coaching Account Managers to strengthen customer relationships and identify opportunities for growth</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Lead with an AI-forward mindset, responsibly embracing AI, automation and GTM technology to help the team scale, work more efficiently, and improve sales execution</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Strengthen team capability through ongoing coaching and sales enablement, participating in Sales Kickoff, Mid-Year Sales Training, and Sales Bootcamp, including delivering presentations and training sessions</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559685":720,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">Required Qualifications </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p> <ul> <li><span data-contrast="auto">2+ years of account management experience, with a demonstrated track record of strong sales performance and quota achievement</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto">1+ years of experience coaching, mentoring, supervising, or developing team members</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Strong understanding of StarRez sales processes, tools, product solutions, and value positioning</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Demonstrated understanding of sales pipeline and opportunity management, with the ability to evaluate deal health, assess risk and upside, and use sales data to make informed decisions</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Strong customer-facing communication, presentation, and relationship management skills, with the ability to engage and influence a range of stakeholders and decision-makers</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Exceptional business judgment and problem-solving skills, with the ability to manager competing priorities and collaborate effectively across teams</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> <li><span data-contrast="auto">Proficiency with Salesforce, Gong, and other relevant StarRez go-to-market tools</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":240,"335559991":360}"> </span></li> </ul> <p> </p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">Preferred Qualifications </span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></span></p> <ul> <li><span data-contrast="auto">Experience leading, coaching, or supporting Account Management or sales professionals in a SaaS, technology, or comparable environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Experience coaching or supporting colleagues to improve sales execution and performance</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Experience supporting strategic or complex customer opportunities, including demonstrations, proposals, negotiations, or RFPs</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Experience delivering sales training, presentations, coaching sessions, or other sales enablement activities</span><span data-ccp-props="{"134233117":false,"134233118":false,"134233279":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Experience using or exploring AI and automation to improve sales productivity, team effectiveness, or operational efficiency</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Ability to work flexibly with customers across different time zones, including international customers</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <p> </p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"></span></p> <p><span style="color: rgb(0, 117, 219);"><strong><span data-contrast="auto">Reasons to join our Team:</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{"335559739":0}"> </span></span></p> <ul> <li><span data-contrast="auto">A well-established, high-performance company that has been in business for over 30+ years </span><span data-ccp-props="{"335559739":0,"469777462":[0,720],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li><span data-contrast="auto">Full benefits including health care, paid time off, life insurance, and 401k plan with company match. </span><span data-ccp-props="{"335559739":0,"469777462":[0,720],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li><span data-contrast="auto">A supportive team environment with emphasis on learning and development opportunities </span><span data-ccp-props="{"335559739":0,"469777462":[0,720],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li><span data-contrast="auto">Our Promise: You will learn, grow, and be appreciated for your impact and contributions. </span><span data-ccp-props="{"335559739":0,"469777462":[0,720],"469777927":[0,0],"469777928":[1,1]}"> </span></li> <li><span data-contrast="auto">Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. </span><span data-ccp-props="{"335559739":0,"469777462":[0,720],"469777927":[0,0],"469777928":[1,1]}"> </span></li> </ul> <p><span data-contrast="auto"> </span><span data-ccp-props="{"335559739":0}"> </span></p> <p><em><span data-contrast="auto">We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. </span></em><span data-contrast="auto"> </span><span data-ccp-props="{"335559739":0}"> </span></p> <p><span data-contrast="auto">Notice to external Recruiters and Recruitment Agencies: </span><span data-ccp-props="{"335559739":0}"> </span></p> <p><span data-contrast="auto">StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. </span> <span data-ccp-props="{}"> </span></p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">US - Salary Range</div><div class="pay-range"><span>$1</span><span class="divider">—</span><span>$1 USD</span></div></div></div><div class="content-conclusion"><p>StarRez is an equal opportunity employer.</p></div>
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