ServiceNow HR Senior Technical Consultant at Stridepath Consulting
United States
<p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">Seeking: ServiceNow HR Senior Technical Consultant (Remote)</span></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"> </p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><strong><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">Who We Are:</span></strong></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">At Stridepath Consulting, we specialize in transforming employee experiences through ServiceNow’s HR platforms. As a dedicated ServiceNow partner, we combine deep platform expertise with a sharp focus on delivering real value for our clients. What sets us apart isn’t just what we do, but how we do it: our team lives by the values of T.H.I.S., Team First, Humble, Innovative, and Service-Oriented. We're building a world-class service organization that leads with heart, delivers with precision, and drives meaningful change at scale. We don’t just aim to lead, we are the leader in ServiceNow HR solutions.</span></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><strong><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">What We’re Looking For:</span></strong></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">The Senior Technical Consultant (Senior TC) is a key technical leader on our project teams who designs, develops, tests, and deploys complex solutions for our customers. The Senior TC leverages deep experience and technical judgment to guide solution design, lead technical decisions, and help customers achieve scalable outcomes. We are looking for someone with willingness and ability to complete background checks and drug testing to work on Federal, State, and Local agency projects. Senior TCs bring leadership, expertise, and magic to our solutions!</span></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 8pt;"><strong><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">Be the One to:</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in ServiceNow Development projects to configure, develop, test and deploys ServiceNow applications, reports, service portal, and/or integrations</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Lead document configurations, reports, and development work</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Assist our customers with executing testing scenarios and plans</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Educate customers on ServiceNow products and solutions by delivering effective demonstrations on most services</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Maintain standard and extra certifications, knowledge of new features with each release, and commit to continuous learning</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in story grooming and pointing sessions and ensure your understanding of requirements and point stories</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in stand ups and provide solution guidance to the project team</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Lead Release Plan activities</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in sprint retrospectives by delivering well prepared solution demonstrations</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in cut over planning, develop, and implement</span><span style="font-size: 10pt; text-decoration: line-through;"> </span><span style="font-size: 10pt;">release plan for solution components contained in ServiceNow update sets</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Lead Knowledge Transfer sessions with customers</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Leads TC initiatives throughout the organization to improve tools and process</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Create design documents for complex technical solutions and lead customer conversations to assist with requirements gathering process</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Maintain the skills required to configure and or develop advanced ServiceNow features (ie Portal, Integrations, AI, etc)</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Attend and participate in design workshops and design activities to help ensure requirements are technically sound</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Write well designed, testable, efficient code</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participate in peer review testing and provide test steps used during peer review for complex clients</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Support Project Managers by documenting Risks, Issues, Decisions, Actions, and Changes in the RIDAC log</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Seeks OCM support on internal initiatives</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Participates in pre-sales activities as needed</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Mentors Associate Technical Consultants and Technical Consultants</span></p> </li> </ul> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 8pt;"><strong><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">What You Need:</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">5+ years of Professional Services Experience </span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">4+ years of Direct ServiceNow Experience</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">ServiceNow HRSD product experience is a MUST</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Willing to obtain Public Trust Clearance</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">ServiceNow CSA Certification within 6 months</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">ServiceNow CIS-HR Certification within 6 months</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Ability to travel up to 15% to customer locations nationally</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">BS Degree or equivalent work experience</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">First-class communication and presentation skills</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Strong interpersonal skills, customer-centric attitude</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 8pt;"><span style="font-size: 10pt;">Intellectual curiosity and willingness to learn every day</span></p> </li> </ul> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 8pt;"><strong><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">What We Offer:</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Competitive Health Benefits</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">401(K) with a 4% contribution</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Home Office and Fitness Reimbursements</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Vacation and Volunteer Benefits</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">World Class co-workers with extensive ServiceNow experience</span></p> </li> <li style="font-size: 10pt; font-family: 'Century Gothic', sans-serif; margin-left: 27pt;"> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Continuous learning culture</span></p> </li> </ul> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt; padding-bottom: 8pt;"><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;"> </span></p> <p style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 8pt;"><span style="font-size: 10pt; font-family: 'Century Gothic', sans-serif;">ServiceNow Consulting is an Equal Employment Opportunity Employer -race/ color/ religion/sex/ sexual orientation/ national origin/age/ disability/ gender identity/veteran status.</span></p>
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