Is the Sr Program Manager, Client Delivery position at Sureify fully remote?

Yes, this Sr Program Manager, Client Delivery position at Sureify is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Sr Program Manager, Client Delivery role?

This is a full-time Sr Program Manager, Client Delivery position at Sureify.

What is the salary range for the Sr Program Manager, Client Delivery position?

The salary range for this Sr Program Manager, Client Delivery role is $155k - $180k.

How do I apply for the Sr Program Manager, Client Delivery position at Sureify?

You can apply for this Sr Program Manager, Client Delivery position by clicking the "Apply Now" button on this page, which will take you to Sureify's application portal.

Sr Program Manager, Client Delivery at Sureify

United States

$155k - $180k

About Sureify Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them. Carriers like Amica, AAA Life, Nationwide and Farmers rely on Sureify to support more than 1.5 million agent and policyholder interactions every month. <h2>About the role</h2> Sureify is hiring a Sr Program Manager to own delivery of a multi-year, multi-workstream carrier engagement. You will run it from Solution Design Workshop handoff through go-live and transition into managed services, landing it on scope, schedule and budget. You will report to the Sr. Director, Practice Lead, and work alongside Scrum Masters, Business Analysts, engineering, QA and product teams. You are the carrier's day-to-day delivery counterpart and the practice's source of truth on engagement health. <h2>What you'll do</h2> Lead multi-workstream programs <ul> <li style="font-size: 10pt;">Turn confirmed SDW scope into an integrated implementation plan: epics, milestones, dependencies and a resource-loaded timeline.</li> <li style="font-size: 10pt;">Run several concurrent workstreams (platform configuration, integrations, forms, data migration, vendor deliverables) as one program with one critical path.</li> <li style="font-size: 10pt;">Ensure successful execution of timelines, budget, scope and delivery quality across a large, complex program.</li> <li style="font-size: 10pt;">Run kickoff and Sprint 0, including the client prerequisites checklist: forms, system access, credentials and sandbox environments.</li> </ul> Own budget and commercial health <ul> <li style="font-size: 10pt;">Manage delivery to the fixed schedule including tracking hours used, estimate to complete, estimate at completion and variance reporting.</li> <li style="font-size: 10pt;">Forecast overruns early and bring the Sr. Director a recommendation, not just a number.</li> <li style="font-size: 10pt;">Maintain the SOW assumptions baseline, identify change-order triggers, and draft and negotiate change orders with the carrier.</li> </ul> Manage risk and dependencies <ul> <li style="font-size: 10pt;">Own the RAID log and the query log of open carrier questions; review weekly and drive aging items to closure.</li> <li style="font-size: 10pt;">Anticipate cross-workstream and client-side risks and dependencies and develop mitigation plans before they block delivery.</li> <li style="font-size: 10pt;">Escalate early and clearly when a risk threatens milestones, budget or the relationship.</li> <li style="font-size: 10pt;">Coach others on the team in issue management.</li> </ul> Own reporting, documentation and metrics <ul> <li style="font-size: 10pt;">Produce the weekly internal briefing and manage content for client-facing status deck, with objective Schedule, Scope, Quality and Budget ratings.</li> <li style="font-size: 10pt;">Track decisions and action items through to closure.</li> <li style="font-size: 10pt;">Own detailed program documentation and dashboards.</li> <li style="font-size: 10pt;">Establish and refine program success metrics and run post-launch evaluations.</li> <li style="font-size: 10pt;">Tailor communication to each audience, from unit leads to executives.</li> </ul> Lead the client relationship day-to-day <ul> <li style="font-size: 10pt;">Serve as the primary delivery counterpart to the carrier's program and project leads, running weekly status meetings and providing detailed metrics for Sr. Director managed steering committees.</li> <li style="font-size: 10pt;">Build trust with carrier program and project stakeholders and spot expansion opportunities for the Sr. Director.</li> </ul> Coordinate across Sureify <ul> <li style="font-size: 10pt;">Drive collaboration across multiple internal and external teams, aligning Scrum Masters, BAs, engineering, QA and support around shared milestones.</li> <li style="font-size: 10pt;">Route base-product gaps to Product and track them as program dependencies.</li> <li style="font-size: 10pt;">Manage third-party integration vendors and their timelines.</li> </ul> Drive quality through go-live <ul> <li style="font-size: 10pt;">Own acceptance gate readiness, UAT planning, migration readiness, cutover and hypercare.</li> <li style="font-size: 10pt;">Recommend go/no-go decisions and run a clean handoff into managed services.</li> </ul> <h2>What you bring</h2> <ul> <li style="font-size: 10pt;">6 to 10 years of project delivery experience in SaaS or insurtech, including complex client engagements.</li> <li style="font-size: 10pt;">A track record of leading multi-year engagements valued at up to $10M, with direct accountability for budget, margin-relevant hours and change orders.</li> <li style="font-size: 10pt;">Experience running 2 or more concurrent workstreams (for example configuration, integrations, data migration and vendor deliverables) under one integrated plan.</li> <li style="font-size: 10pt;">Strong financial management: work-order or SOW budget tracking, estimate-to-complete forecasting and variance reporting on fixed-price and time-and-materials contracts.</li> <li style="font-size: 10pt;">Skill in scope and change control, including identifying the need for change orders with Sureify leadership.</li> <li style="font-size: 10pt;">Experience working with Agile delivery teams and Scrum Masters and bridging sprint-level progress to program-level milestones.</li> <li style="font-size: 10pt;">Communication tailored to every audience, from unit leads to executives: clear status reporting, steering committee facilitation and calm escalation.</li> <li style="font-size: 10pt;">Proven ownership of RAID management, UAT, cutover and go-live for enterprise software implementations.</li> <li style="font-size: 10pt;">Working knowledge of Jira or similar delivery tooling.</li> <li style="font-size: 10pt;">Experience establishing success metrics and running post-launch evaluations.</li> <li style="font-size: 10pt;">PMP or equivalent certification preferred; Agile certification (CSM or SAFe) recommended.</li> </ul> <h2>Nice to have</h2> <ul> <li style="font-size: 10pt;">Deep knowledge of an enterprise insurance SaaS platform, with the confidence to guide technical tradeoffs.</li> <li style="font-size: 10pt;">Experience in life insurance, annuities or broader financial services, especially digital new business, e-application, underwriting or policy administration.</li> <li style="font-size: 10pt;">Familiarity with carrier systems of record, ACORD standards (such as TC103), and e-signature and forms workflows.</li> <li style="font-size: 10pt;">Experience delivering platform upgrades or legacy-to-modern migrations for enterprise clients.</li> <li style="font-size: 10pt;">Comfort using AI-assisted delivery tools for status reporting, meeting notes and risk tracking.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Base annual salary</div><div class="pay-range">$155,000—$180,000 USD</div></div></div><div class="content-conclusion"><div class="WaaZC"> <div class="RJPOee EIJn2"> <div class="rPeykc" data-hveid="CAIQAQ" data-ved="2ahUKEwiX3uT96-aKAxVAlu4BHecOHuYQo_EKegQIAhAB"> Our Guiding Principles Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us. Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law. </div> <div class="rPeykc" data-hveid="CAIQAQ" data-ved="2ahUKEwiX3uT96-aKAxVAlu4BHecOHuYQo_EKegQIAhAB">If you are a California resident, please be aware Sureify collects personal information from you during the application process, which may include your name, contact details, employment history, and educational background, in accordance with the California Consumer Privacy Act (CCPA). We use this information solely to evaluate your candidacy for employment and may share it with internal hiring personnel as needed. <div class="NPrrbc" data-cid="671e6cde-f058-438c-8412-8cadcffae419" data-uuids="9249895662373695063"> <div class="BMebGe btku5b fCrZyc LwdV0e FR7ZSc OJeuxf" data-hveid="CAUQAQ" data-ved="2ahUKEwiX3uT96-aKAxVAlu4BHecOHuYQ3fYKegQIBRAB"> <div class="niO4u"> </div> </div> </div> </div> </div> </div></div>

Apply Now

Remote Opportunity

Sr Program Manager, Client Delivery

Join Sureify as a senior professional working remotely from United States. Explore the role, benefits, and apply in one place.

Sr Program Manager, Client Delivery

Sureify

Full Time

$155k - $180k

6 hours ago

About Sureify Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them.

United States

Operations

Senior

Program Management

SaaS

InsurTech

+5 more

Job Description

About Sureify

Sureify builds the digital platform life and annuity carriers use to sell, serve and grow. Our products — LifetimeACQUIRE, LifetimeAGENT, LifetimeSERVICE and CoreCONNECT — power quote-to-issue, agent portals, policyholder self-service and the data layer behind them. Carriers like Amica, AAA Life, Nationwide and Farmers rely on Sureify to support more than 1.5 million agent and policyholder interactions every month.

About the role

Sureify is hiring a Sr Program Manager to own delivery of a multi-year, multi-workstream carrier engagement. You will run it from Solution Design Workshop handoff through go-live and transition into managed services, landing it on scope, schedule and budget.

You will report to the Sr. Director, Practice Lead, and work alongside Scrum Masters, Business Analysts, engineering, QA and product teams. You are the carrier's day-to-day delivery counterpart and the practice's source of truth on engagement health.

What you'll do

Lead multi-workstream programs

Turn confirmed SDW scope into an integrated implementation plan: epics, milestones, dependencies and a resource-loaded timeline.
Run several concurrent workstreams (platform configuration, integrations, forms, data migration, vendor deliverables) as one program with one critical path.
Ensure successful execution of timelines, budget, scope and delivery quality across a large, complex program.
Run kickoff and Sprint 0, including the client prerequisites checklist: forms, system access, credentials and sandbox environments.

Own budget and commercial health

Manage delivery to the fixed schedule including tracking hours used, estimate to complete, estimate at completion and variance reporting.
Forecast overruns early and bring the Sr. Director a recommendation, not just a number.
Maintain the SOW assumptions baseline, identify change-order triggers, and draft and negotiate change orders with the carrier.

Manage risk and dependencies

Own the RAID log and the query log of open carrier questions; review weekly and drive aging items to closure.
Anticipate cross-workstream and client-side risks and dependencies and develop mitigation plans before they block delivery.
Escalate early and clearly when a risk threatens milestones, budget or the relationship.
Coach others on the team in issue management.

Own reporting, documentation and metrics

Produce the weekly internal briefing and manage content for client-facing status deck, with objective Schedule, Scope, Quality and Budget ratings.
Track decisions and action items through to closure.
Own detailed program documentation and dashboards.
Establish and refine program success metrics and run post-launch evaluations.
Tailor communication to each audience, from unit leads to executives.

Lead the client relationship day-to-day

Serve as the primary delivery counterpart to the carrier's program and project leads, running weekly status meetings and providing detailed metrics for Sr. Director managed steering committees.
Build trust with carrier program and project stakeholders and spot expansion opportunities for the Sr. Director.

Coordinate across Sureify

Drive collaboration across multiple internal and external teams, aligning Scrum Masters, BAs, engineering, QA and support around shared milestones.
Route base-product gaps to Product and track them as program dependencies.
Manage third-party integration vendors and their timelines.

Drive quality through go-live

Own acceptance gate readiness, UAT planning, migration readiness, cutover and hypercare.
Recommend go/no-go decisions and run a clean handoff into managed services.

What you bring

6 to 10 years of project delivery experience in SaaS or insurtech, including complex client engagements.
A track record of leading multi-year engagements valued at up to $10M, with direct accountability for budget, margin-relevant hours and change orders.
Experience running 2 or more concurrent workstreams (for example configuration, integrations, data migration and vendor deliverables) under one integrated plan.
Strong financial management: work-order or SOW budget tracking, estimate-to-complete forecasting and variance reporting on fixed-price and time-and-materials contracts.
Skill in scope and change control, including identifying the need for change orders with Sureify leadership.
Experience working with Agile delivery teams and Scrum Masters and bridging sprint-level progress to program-level milestones.
Communication tailored to every audience, from unit leads to executives: clear status reporting, steering committee facilitation and calm escalation.
Proven ownership of RAID management, UAT, cutover and go-live for enterprise software implementations.
Working knowledge of Jira or similar delivery tooling.
Experience establishing success metrics and running post-launch evaluations.
PMP or equivalent certification preferred; Agile certification (CSM or SAFe) recommended.

Nice to have

Deep knowledge of an enterprise insurance SaaS platform, with the confidence to guide technical tradeoffs.
Experience in life insurance, annuities or broader financial services, especially digital new business, e-application, underwriting or policy administration.
Familiarity with carrier systems of record, ACORD standards (such as TC103), and e-signature and forms workflows.
Experience delivering platform upgrades or legacy-to-modern migrations for enterprise clients.
Comfort using AI-assisted delivery tools for status reporting, meeting notes and risk tracking.

Base annual salary

$155,000—$180,000 USD

Our Guiding Principles

Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles, instead, we honor effort and intelligence. The best idea wins no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.

Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.

If you are a California resident, please be aware Sureify collects personal information from you during the application process, which may include your name, contact details, employment history, and educational background, in accordance with the California Consumer Privacy Act (CCPA). We use this information solely to evaluate your candidacy for employment and may share it with internal hiring personnel as needed.

Skills

Program Management

SaaS

InsurTech

Budget Management

Change Control

Agile

Scrum

RAID management

Ready to Apply?

Join Sureify today

Salary Range

$155k - $180k

Posted 6 hours ago

More Operations roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Senior IT Program Manager

Gunnison Consulting Group

Full Time

$190k - $210k

3 hours ago

Salary: $190,000 - $210,000/year Work location : Federal customer locations in the National Capital Region. Remote work may be available depending on customer requirements. • Serve as the accountable senior leader for a complex, multi-year VA enterprise modernization and systems-integration program.

United States

Operations

Staff

Program Management

Systems Integration

PMO Establishment

+5 more

People Operations Coordinator

LSL, LLP

Full Time

$0.031k - $0.04k

5 hours ago

Join our Team! We work in an environment where everyone’s voice is heard We are one of the largest regional accounting firms headquartered in Orange County, California.  We’re accountants providing solid guidance, support & solutions to businesses, governments, and…

Worldwide

Operations

Mid

People Operations

HRIS administration

onboarding

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

IT Analyst I

Aspirion

Full Time

3 hours ago

About Aspirion At Aspirion, our mission is simple and meaningful: to help healthcare providers get paid accurately, quickly, and transparently for the care they deliver.

United States

Data

Data Science

Mid

Identity and Access Management

ServiceNow

Auditing

+5 more

Brokerage Intake Specialist (call taker, remote)

Greater Oregon Behavioral Health, Inc

Full Time

3 hours ago

Here at GOBHI, we understand and support diversity by appreciating it and encouraging it by creating a culture of dignity and respect for our employees. We are honored to be an Equal Opportunity Employer. GOBHI has an immediate opening for a full-time Brokerage Intake Specialist (Call Taker).

United States

Engineering

Backend Engineering

Entry

Call Center Operations

Data entry

Customer Service

+5 more

Implementation Specialist

SPECTRIO LLC

Full Time

3 hours ago

Join the Team: Spectrio Careers Spectrio empowers human engagement by creating authentic experiences through content, innovation, and measurable insight that drive growth. About Spectrio Spectrio isn’t just a digital signage provider; we are the architects of modern customer experiences.

United States

Engineering

Backend Engineering

Mid

Customer Service

Technical Support

Dispatching

+5 more

Field Property Claims Representative I (De Smet)

Goodville Mutual Casualty Company

Full Time

4 hours ago

This position is responsible for investigation, inspection, and settlement of assigned losses. This position is also responsible for providing outside field property claims inspection service as directed by inside claims representatives and adjusting and settling claims for all lines of business…

United States

Engineering

Backend Engineering

Entry

Claims Investigation

Property Inspection

Loss Prevention

+5 more

Product Manager, Consumer Industries, Industry AI

SAP IT Business Systeme

Full Time

$198.2k - $420k

4 hours ago

Company Description We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.

United States

Machine Learning

Senior

Product Management

Artificial Intelligence

SaaS

+5 more

Data Engineering and Platform Manager

World Business Lenders, LLC

Full Time

4 hours ago

Data Engineering and Platform Manager Data Pipelines Platforms Quality and Reliability • Reports to: Chief Data and Analytics Officer • Department: IDEA — Intelligence, Data, Engineering & Analytics • Team structure: Two Team Leads and four Analysts across Data Platform Engineering and Data…

Worldwide

Engineering

Backend Engineering

Staff

Data engineering

Azure

Databricks

+5 more

Senior Director, Product

Two Chairs

Full Time

$250k - $280k

4 hours ago

Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry.

United States

Engineering

Backend Engineering

Staff

Product Management

People Leadership

Product Strategy

+5 more

Marketing Graphic Designer

Sunco.com

Contract

$0.01k - $0.015k

4 hours ago

Sunco.com is a leading online lighting retailer headquartered in Valencia, CA. Thanks to our amazing and talented employees, we are proud to be one of the largest online lighting retailers in the US.

Brazil

Poland

Design

Product Design

Mid

Graphic design

Adobe Creative Cloud

Figma

+5 more

MCU & Manufacturing Test Engineer

ALTEN Technology USA

Full Time

$130k - $140k

4 hours ago

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles.

Worldwide

Engineering

Backend Engineering

Senior

Embedded Software

Automotive diagnostics

Firmware

+5 more

Embedded Linux / High-Compute Engineer

ALTEN Technology USA

Full Time

$130k - $140k

4 hours ago

Worldwide

Engineering

Backend Engineering

Senior

Embedded Linux

Secure Boot

Change Control

+5 more

AI Strategist

Cresta

Full Time

$150k - $200k

5 hours ago

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency…

United States

Machine Learning

Senior

AI Strategy

Roadmap Development

ROI Analysis

+5 more

Software Engineer I

EquipmentShare

Full Time

5 hours ago

Our main tech stack includes : AWS, Kubernetes, Python, Kafka, PostgreSQL, DynamoDB, Kinesis, Typescript, React If you have production scale experience in a different stack ( Go, Java, Scala, C#, etc .) and are interested in moving to a new stack, we should chat.

United States

Engineering

Backend Engineering

Mid

AWS

Kubernetes

Python

+5 more