Lead Product Engineer, SynopLink at Synop, Inc.
United States
$180k - $200k
<p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Come supercharge the distributed energy future for a greener planet with Synop! We are looking for passionate, driven, ownership-minded problem-solvers to help us build products that put electric fleets, batteries, generators, and the sites that run them in a position to succeed.</span></p> <h2 style="margin-top: 11.2pt; margin-bottom: 11.2pt;"><span style="font-size: 18pt; font-family: 'Titillium Web', sans-serif; font-weight: 400;">About Us</span></h2> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Synop is accelerating the transition to commercial electrification by building the foundational infrastructure to manage distributed energy resources (DERs) at scale. Our platform connects electric fleets, chargers, batteries, generators, and grid signals into a unified interface that empowers our customers to control energy intelligently, optimize cost, and support grid reliability.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Our edge product, </span><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">SynopLink</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">, manages energy assets on-site — even through connectivity outages — and coordinates local devices to comprehensively manage power at customer sites.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">SynopLink's fleet is growing fast, and we're looking for the engineer who will lead it through its next order of magnitude: someone with the technical depth to operate a large, distributed fleet of devices managing energy systems around the world, and the product sense to decide what we build so customers onboard quickly, issues get resolved fast, and the platform scales gracefully to hundreds and thousands of units.</span></p> <h2 style="margin-top: 11.2pt; margin-bottom: 11.2pt;"><span style="font-size: 18pt; font-family: 'Titillium Web', sans-serif; font-weight: 400;">About You</span></h2> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">You have:</span></p> </li> </ul> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">5+ years of software engineering experience, including significant time on IoT, edge, or device-fleet products — and experience setting product direction for a platform, not just building against someone else's spec.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Experience operating a real device fleet in production: provisioning, OTA updates, remote diagnostics, observability, and the failure modes of hardware in the field.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Experience at small startups and with distributed teams.</span></p> </li> </ul> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">You are:</span></p> </li> </ul> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">An IC lead, operating beyond the classic senior-engineer scope: you own product direction and technical decisions, and you bring the team along with you.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Product-minded: you talk to customers and CS, find the friction, and decide what to build — then build it.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">AI-forward – proficient in building with AI, meaning building & improving the harness, documentation, systems, and AI agent skills to get large bodies of work built and validated autonomously. Feature development powered by AI and directed/driven/orchestrated by you; scaling yourself and your impact. You can easily make yourself 3x as productive as anyone in 2023.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">A force multiplier: you'd rather build the tool that makes ten deployments easy than heroically finish one.</span></p> </li> <li style="list-style-type: circle; font-size: 11pt; font-family: Arial, sans-serif; margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Strong in Python and comfortable across the stack (edge services, cloud infra, internal tools); working knowledge of AWS IoT/Greengrass, MQTT, and industrial protocols like Modbus and OCPP.</span></p> </li> </ul> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Bonus: background in energy systems, EMS/BMS/SCADA, or EV charging; experience commissioning hardware in the field.</span></p> </li> </ul> <h2 style="margin-top: 11.2pt; margin-bottom: 11.2pt;"><span style="font-size: 18pt; font-family: 'Titillium Web', sans-serif; font-weight: 400;">What You'll Be Doing</span></h2> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Own </span><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">product & technical direction for SynopLink</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">: the roadmap, priorities, and technical decisions behind operating our edge platform successfully at scale.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Lead the </span><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">scale-up of the SynopLink fleet </span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">from a technical perspective — the architecture, tooling, and operational practices that take us from dozens of devices to hundreds and thousands.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Make </span><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">customer onboarding and troubleshooting fast and repeatable</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;"> — provisioning, site-qualification tooling, and commissioning flows that get customers live quickly.</span></p> </li> <li style="font-size: 11pt; font-family: 'Titillium Web', sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Build </span><strong><span style="font-size: 11pt;">the software to run and operate a large, robust global fleet </span></strong><span style="font-size: 11pt;">of IoT devices managing energy systems — the edge software itself, plus the tooling that keeps it operable at scale: observability, OTA updates, fleet dashboards, and remote diagnostics that let our CS and engineering teams resolve customer issues in minutes.</span></p> </li> <li style="font-size: 11pt; font-family: 'Titillium Web', sans-serif; margin-left: -6pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Work with other members of the engineering team and directly with our heads of product & engineering, to achieve these goals.</span></p> </li> </ul> <p> </p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Job type:</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;"> Full-time</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Location:</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;"> Remote, US</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Compensation:</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;"> $180k–$200k</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;">Travel:</span></strong><span style="font-size: 11pt; font-family: 'Titillium Web', sans-serif;"> Occasional travel to customer sites (1–2x per quarter)</span></p>
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