Is the Director, Delivery Excellence position at Thunder fully remote?

Yes, this Director, Delivery Excellence position at Thunder is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Director, Delivery Excellence role?

This is a full-time Director, Delivery Excellence position at Thunder.

What benefits does Thunder offer for this position?

Thunder offers the following benefits: Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Stock Options.

How do I apply for the Director, Delivery Excellence position at Thunder?

You can apply for this Director, Delivery Excellence position by clicking the "Apply Now" button on this page, which will take you to Thunder's application portal.

Director, Delivery Excellence at Thunder

United States

<div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Director, Delivery Excellence (Salesforce)</strong></div><div><br></div><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Location: Remote, United States <em>(preferred near a major hub like San Francisco, Atlanta, Chicago, etc)</em></strong></div><div><br></div><div><span style="color: rgb(153, 51, 255); background-color: transparent;">Thunder is looking for a Director of Delivery Excellence who strengthens the consistency, quality, and scalability of professional services delivery across Salesforce, AWS, and other emerging technologies. Serving as an operational leader and high-impact delivery strategist, this individual acts as an active catalyst for execution success—stepping directly into critical strategic accounts to align execution, optimize performance, and drive delivery excellence.   </span></div><div><br></div><div><span style="color: rgb(153, 51, 255); background-color: transparent;">This role defines and improves the standards, governance, tools, and performance insights that enable delivery teams to execute exceptional client outcomes. Working across Delivery and cross-functional leadership, the Director identifies systemic friction and ensures long-term adoption of delivery standards. While Delivery and Capability leaders retain direct line accountability for client engagements, the Director provides hands-on leadership, account alignment, and governance.</span></div><div><br></div><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Responsibilities:</strong></div><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Strategic Account Alignment </strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Directly embed in pivotal strategic accounts to evaluate delivery performance, reinforce client alignment, and establish clear action plans for long-term success.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Lead cross-functional alignment during complex project milestones, swiftly resolving scope, technical, or governance challenges to maintain engagement momentum.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Translate real-time execution insights from strategic accounts into permanent, scalable operational enhancements across the entire organization.</span></li></ul><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Delivery Standards & Operating Model</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Define and maintain delivery methodologies, playbooks, templates and governance across the engagement lifecycle.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Standardize project initiation, planning, risk escalation, quality gates and project closure, with flexibility for engagement complexity.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Identify recurring delivery friction and lead practical cross-functional improvements.</span></li></ul><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Performance & Continuous Improvement</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Establish delivery KPIs and dashboards covering project health, schedule/budget adherence, margin trends, utilization, quality and client outcomes.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Partner with leaders on project health reviews, risk escalation and corrective actions.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Embed retrospectives, lessons learned, reusable assets and quality improvements across Salesforce implementations.</span></li></ul><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Enablement & Cross-functional Partnership</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Enable teams to adopt delivery standards and tools; partner with People on capability gaps and manager support.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Work with Finance, Resource Management, Sales and Capability leaders on delivery economics, staffing processes and sales-to-delivery handoffs.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Assess tools, automation and Salesforce ecosystem practices that improve consistency and efficiency.</span></li></ul><div><br></div><div><strong style="color: rgb(153, 51, 255); background-color: transparent;">Qualifications:</strong></div><ul><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">10+ years in technology consulting, systems integration or professional services, including Salesforce ecosystem delivery experience.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">5+ years leading delivery operations, governance, delivery excellence or enterprise-scale process improvement.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Deep understanding of the Salesforce implementation lifecycle, Agile/hybrid methods, project economics, risk and quality management.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Demonstrated ability to step into complex, high-stakes enterprise environments to quickly stabilize performance, align stakeholders, and recover engagement momentum.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Skilled at translating high-level business strategy into practical operational standards while adapting flexibly to real-world project dynamics.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Proven ability to constructively challenge ineffective practices and influence senior executives, cross-functional partners, and delivery teams without direct authority.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Track record of using delivery metrics and key performance indicators to guide decisions, optimize delivery quality, and protect project margin and profitability.</span></li><li class=""><span style="background-color: transparent; color: rgb(153, 51, 255);">Preferred: Salesforce certifications; PMP/Agile/Lean credentials; PSA/PPM experience; distributed delivery experience.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(153, 51, 255);">Why Thunder? Because You Deserve More Than Just a Job.</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">A Culture of Builders</strong><span style="background-color: transparent; color: rgb(153, 51, 255);"> – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.</span></li><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">Forge Your Own Path</strong><span style="background-color: transparent; color: rgb(153, 51, 255);"> – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.</span></li></ul><div><br></div><div><strong style="background-color: transparent; color: rgb(153, 51, 255);">Perks In Store for You:</strong></div><ul><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">Comprehensive Benefits with Sequoia </strong><span style="background-color: transparent; color: rgb(153, 51, 255);">– Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.</span></li><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">Ownership & Impact</strong><span style="background-color: transparent; color: rgb(153, 51, 255);"> – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. </span><em style="background-color: transparent; color: rgb(153, 51, 255);">Come make your mark!</em></li><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">Level Up Your Career </strong><span style="background-color: transparent; color: rgb(153, 51, 255);">– Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.</span></li><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">Work from anywhere (well, almost 😉) </strong><span style="background-color: transparent; color: rgb(153, 51, 255);">- Enjoy the freedom of remote work, flexible PTO (</span><strong style="background-color: transparent; color: rgb(153, 51, 255);"><em>with a 2-week minimum!</em></strong><span style="background-color: transparent; color: rgb(153, 51, 255);">), and generous leave policies - because the best work happens where you’re happiest.</span></li><li class=""><strong style="background-color: transparent; color: rgb(153, 51, 255);">People-First Flexibility </strong><span style="background-color: transparent; color: rgb(153, 51, 255);">– We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.</span></li></ul><div><br></div><div><em style="background-color: transparent; color: rgb(153, 51, 255);">Applicants must be currently authorized to work in the United States on a full-time basis.</em></div><div><br></div>

Apply Now

Remote Opportunity

Director, Delivery Excellence

Join Thunder as a staff professional working remotely from United States. Explore the role, benefits, and apply in one place.

Director, Delivery Excellence

Thunder

Full Time

2 days ago

Director, Delivery Excellence (Salesforce) Location: Remote, United States (preferred near a major hub like San Francisco, Atlanta, Chicago, etc) Thunder is looking for a Director of Delivery Excellence who strengthens the consistency, quality, and scalability of professional services delivery…

United States

Engineering

Staff

Salesforce

AWS

Delivery Management

+5 more

Job Description

Director, Delivery Excellence (Salesforce)

Location: Remote, United States (preferred near a major hub like San Francisco, Atlanta, Chicago, etc)

Thunder is looking for a Director of Delivery Excellence who strengthens the consistency, quality, and scalability of professional services delivery across Salesforce, AWS, and other emerging technologies. Serving as an operational leader and high-impact delivery strategist, this individual acts as an active catalyst for execution success—stepping directly into critical strategic accounts to align execution, optimize performance, and drive delivery excellence.

This role defines and improves the standards, governance, tools, and performance insights that enable delivery teams to execute exceptional client outcomes. Working across Delivery and cross-functional leadership, the Director identifies systemic friction and ensures long-term adoption of delivery standards. While Delivery and Capability leaders retain direct line accountability for client engagements, the Director provides hands-on leadership, account alignment, and governance.

Responsibilities:

Strategic Account Alignment

Directly embed in pivotal strategic accounts to evaluate delivery performance, reinforce client alignment, and establish clear action plans for long-term success.
Lead cross-functional alignment during complex project milestones, swiftly resolving scope, technical, or governance challenges to maintain engagement momentum.
Translate real-time execution insights from strategic accounts into permanent, scalable operational enhancements across the entire organization.

Delivery Standards & Operating Model

Define and maintain delivery methodologies, playbooks, templates and governance across the engagement lifecycle.
Standardize project initiation, planning, risk escalation, quality gates and project closure, with flexibility for engagement complexity.
Identify recurring delivery friction and lead practical cross-functional improvements.

Performance & Continuous Improvement

Establish delivery KPIs and dashboards covering project health, schedule/budget adherence, margin trends, utilization, quality and client outcomes.
Partner with leaders on project health reviews, risk escalation and corrective actions.
Embed retrospectives, lessons learned, reusable assets and quality improvements across Salesforce implementations.

Enablement & Cross-functional Partnership

Enable teams to adopt delivery standards and tools; partner with People on capability gaps and manager support.
Work with Finance, Resource Management, Sales and Capability leaders on delivery economics, staffing processes and sales-to-delivery handoffs.
Assess tools, automation and Salesforce ecosystem practices that improve consistency and efficiency.

Qualifications:

10+ years in technology consulting, systems integration or professional services, including Salesforce ecosystem delivery experience.
5+ years leading delivery operations, governance, delivery excellence or enterprise-scale process improvement.
Deep understanding of the Salesforce implementation lifecycle, Agile/hybrid methods, project economics, risk and quality management.
Demonstrated ability to step into complex, high-stakes enterprise environments to quickly stabilize performance, align stakeholders, and recover engagement momentum.
Skilled at translating high-level business strategy into practical operational standards while adapting flexibly to real-world project dynamics.
Proven ability to constructively challenge ineffective practices and influence senior executives, cross-functional partners, and delivery teams without direct authority.
Track record of using delivery metrics and key performance indicators to guide decisions, optimize delivery quality, and protect project margin and profitability.
Preferred: Salesforce certifications; PMP/Agile/Lean credentials; PSA/PPM experience; distributed delivery experience.

Why Thunder? Because You Deserve More Than Just a Job.

A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

10+ years in technology consulting, systems integration or professional services, including salesforce ecosystem delivery experience.
5+ years leading delivery operations, governance, delivery excellence or enterprise-scale process improvement.
deep understanding of the salesforce implementation lifecycle, agile/hybrid methods, project economics, risk and quality management.
demonstrated ability to step into complex, high-stakes enterprise environments to quickly stabilize performance, align stakeholders, and recover engagement momentum.
skilled at translating high-level business strategy into practical operational standards while adapting flexibly to real-world project dynamics.
proven ability to constructively challenge ineffective practices and influence senior executives, cross-functional partners, and delivery teams without direct authority.
track record of using delivery metrics and key performance indicators to guide decisions, optimize delivery quality, and protect project margin and profitability.
preferred: salesforce certifications; pmp/agile/lean credentials; psa/ppm experience; distributed delivery experience.

Benefits

Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Stock Options

Skills

Salesforce

AWS

Delivery Management

Governance

Project Management

Agile Methodologies

Risk Management

Strategic account alignment

Ready to Apply?

Join Thunder today

Posted 2 days ago

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