Is the Information Security Tools Engineer position at TTEC fully remote?

Yes, this Information Security Tools Engineer position at TTEC is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Information Security Tools Engineer role?

This is a full-time Information Security Tools Engineer position at TTEC.

What are the main requirements for the Information Security Tools Engineer role?

Key requirements include: Minimum 2 years experience maintaining and supporting a Security application/tool, EDR, DLP, SIEM or PAM experience preferred, Knowledge of information security principles.

What benefits does TTEC offer for this position?

TTEC offers the following benefits: Health Insurance, Paid Time Off, Remote Work.

How do I apply for the Information Security Tools Engineer position at TTEC?

You can apply for this Information Security Tools Engineer position by clicking the "Apply Now" button on this page, which will take you to TTEC's application portal.

Information Security Tools Engineer at TTEC

Worldwide

Information Security Tools EngineerYour potential has a place here with TTEC’s award-winning employment experience. As an Information Security Tools Engineer working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!What You’ll Do Maintaining our Security Tools to ensure our various partner teams and organizations have functioning tools with which to monitor, detect and protect our environment.You’ll interact frequently with other members of the Information Security team and the IT technical teams at TTEC along with the IT Operations and Engineering teams.You’ll be working with vendor’s to troubleshoot and resolve issues.You’ll report to the Security Tools Manager, you’re role is impactful as it protects TTEC from data loss and security events.During a Typical Day, You’ll· Conduct proactive monitoring of both our cloud and on-prem infrastructure.· Execute pre-planned changes and plan future changes.· Responding to and troubleshooting issue’s and concerns.· Spend time understanding the environment you're responsible for and engage with various. teams to gain further knowledge of the environment(s).· Recognize and address potential problems.· Communicate with relevant teams on changes, developments and fixes.· Support, mentor, and train others on tool use, features and functionality.· Update or create internal documentation.What You Bring to the Role<ul type="disc"><li>Minimum 2 years experience maintaining and supporting a Security application/tool. EDR, DLP, SIEM or PAM experience preferred.</li><li>Knowledge of information security principles, concepts, practices.</li><li>Knowledge of networks, firewalls, and operating systems.</li><li>Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues.</li><li>Strong analytical skills and able to collate and interpret data from various sources.</li></ul>What You Can Expect· Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit <a href="https://mybenefits.ttec.com/">https://mybenefits.ttec.com/</a> for more information.About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.#LI-Remote<h2 xmlns:ftl="http://www.taleo.net/ftl" xmlns:htm="http://www.w3.org/1999/xhtml" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">Primary Location</h2>: PH-National Capital-Pasay City, Metro Manila

Apply Now

Remote Opportunity

Information Security Tools Engineer

Join TTEC as a mid professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Information Security Tools Engineer

TTEC

Full Time

$80,000 - $120,000*

10 months ago

Information Security Tools EngineerYour potential has a place here with TTEC’s award-winning employment experience. As an Information Security Tools Engineer working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity to business. #experienceTTECOur employees have spoken.

Worldwide

Engineering

Mid

EDR

Cloud

DLP

+4 more

Job Description

Information Security Tools Engineer

Your potential has a place here with TTEC’s award-winning employment experience. As an Information Security Tools Engineer working remotely in Metro Manila Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Philippines says it all!

What You’ll Do
Maintaining our Security Tools to ensure our various partner teams and organizations have functioning tools with which to monitor, detect and protect our environment.

You’ll interact frequently with other members of the Information Security team and the IT technical teams at TTEC along with the IT Operations and Engineering teams.

You’ll be working with vendor’s to troubleshoot and resolve issues.

You’ll report to the Security Tools Manager, you’re role is impactful as it protects TTEC from data loss and security events.

During a Typical Day, You’ll

· Conduct proactive monitoring of both our cloud and on-prem infrastructure.

· Execute pre-planned changes and plan future changes.

· Responding to and troubleshooting issue’s and concerns.

· Spend time understanding the environment you're responsible for and engage with various. teams to gain further knowledge of the environment(s).

· Recognize and address potential problems.

· Communicate with relevant teams on changes, developments and fixes.

· Support, mentor, and train others on tool use, features and functionality.

· Update or create internal documentation.

What You Bring to the Role

Minimum 2 years experience maintaining and supporting a Security application/tool. EDR, DLP, SIEM or PAM experience preferred.
Knowledge of information security principles, concepts, practices.
Knowledge of networks, firewalls, and operating systems.
Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues.
Strong analytical skills and able to collate and interpret data from various sources.

What You Can Expect

· Supportive of your career and professional development

· An inclusive culture and community minded organization where giving back is encouraged

· A global team of curious lifelong learners guided by our company values

· Ask us about our paid time off (PTO) and wellness and healthcare benefits

· And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.

About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

#LI-Remote

Primary Location

: PH-National Capital-Pasay City, Metro Manila

Requirements

Minimum 2 years experience maintaining and supporting a Security application/tool
EDR, DLP, SIEM or PAM experience preferred
Knowledge of information security principles

Benefits

Health Insurance
Paid Time Off
Remote Work

Skills

EDR

Cloud

DLP

PAM

Security tools

SIEM

On-prem infrastructure

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 80%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join TTEC today

Salary Range (AI-Estimated)*

$80,000 - $120,000

80% confidence

Posted 10 months ago

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