Quality Clinical Analyst at UnitedHealth Group
United States
$0.029k - $0.052k
<p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start <strong>Caring. Connecting. Growing together.</strong> </span></p><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">The <strong>Quality Clinical Analyst</strong> supports quality improvement initiatives with a focus on maternal/child health and behavioral health, value-based programs (VBP), provider engagement, reporting, and quality assurance initiatives. This role analyzes clinical and operational data, maintains Key Performance Indicator (KPI) dashboards, prepares presentations, manages and supports “Alternate Payments Contracts/ Models- Learning and Action Network/Value Based Program” (APC-LAN/VBP) deliverables, and coordinates program communications to improve outcomes, provider performance, HEDIS® compliance, and Nevada market quality and state goals.</span></p><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">If you are located in <strong>Las Vegas, NV,</strong> you will have the flexibility to work remotely* as you take on some tough challenges.</span></p><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Key Responsibilities</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Manage and support quality improvement, population health, value-based program, provider communication, quality assurance, state-required programs, and APC-LAN initiatives</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Coordinate APC-LAN activities for assigned facilities, behavioral health providers, and OB-GYN practices, including benchmark reporting, provider performance tracking, and quarterly Joint Operating Committee (JOC) support</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Support High-Risk Maternal Case Management, Value-Added Services, value-based program reporting, provider communications, and quality assurance requirements</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Facilitate quality improvement program workstreams, including value-added benefit reporting, intervention tracking, workgroups, committees, and performance improvement initiatives</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Report Analysis and Monitoring</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l4 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Analyze clinical, operational, productivity, and maternal health reports to identify trends, gaps, opportunities, and workflow improvement needs</span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Monitor population health interventions, program goals, and Medicaid maternal and child health contractual requirements</span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Develop and maintain KPI dashboards to support leadership review, performance monitoring, and data-informed decision-making</span></li><li class="MsoNormal" style="mso-list:l4 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Apply report findings to support compliance, regulatory standards, and quality improvement action planning</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Presentation and Meeting Support</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Develop and maintain presentation materials for maternal health, OB, provider, quality improvement, committee, leadership, state-contracted, and stakeholder meetings</span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Summarize data, trends, barriers, risks, interventions, and outcomes in a clear, concise, and professional format</span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo3;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Prepare presentation decks that support performance review, opportunity identification, and improvement strategy discussions</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Communication and Resource Management</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l1 level1 lfo4;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Monitor internal and external communications, including email and call lines, to ensure timely routing, follow-up, and documentation of inquiries</span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo4;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Support the development of program, presentation, and project materials for internal and external stakeholders, provider and member audiences, and state-contracted communications</span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo4;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Ensure all communication materials are high level, accurate, professional, timely, and aligned with program priorities</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Systems and Tools</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l3 level1 lfo5;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Create and maintain Word documents, PowerPoint presentations, Excel trackers, project timelines, action item logs, report summaries, dashboards, meeting materials, and audit-ready records</span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo5;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Use Excel formulas, filters, pivot tables, conditional formatting, data validation, and reporting logic to support analysis, tracking, dashboard updates, and process improvement</span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo5;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Use AI tools to assess work products and workflows for automation, augmentation, and enhancement opportunities</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></p><br><br><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Required Qualifications:</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">2+ years of Data analysis, reporting, and performance monitoring</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">2+ years of Project organization, documentation management, and process improvement support</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">2+ years of experience project coordination, organization, deadline management, communication, and collaboration skills</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Advanced proficiency with Microsoft Excel, Power Query, formulas, filters, pivot tables, and data tracking tools</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Advanced proficiency Adobe Acrobat and Microsoft Office applications to support documentation, reporting, and presentation development</span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Advanced Proficiency with Power Point - Ability to develop polished, professional presentations for leadership, committees, state, and stakeholder audiences</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><strong>Preferred Qualifications:</strong></span></p><ul style="margin-top:0in;" type="disc"><li class="MsoNormal" style="mso-list:l1 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience in healthcare quality, Medicaid, managed care, population health, maternal health, behavioral health, or provider engagement</span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Knowledge of case management systems, electronic medical record navigation, claims systems, HEDIS® chart review, and secure file transfer protocols within a healthcare environment</span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Experience using Power BI and Adobe Workfront/MOTE preferred</span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo2;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Strong attention to data accuracy, clear communication, and cross-functional collaboration</span></li></ul><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.</span></p><p class="MsoNormal"> </p><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. </span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.</i></span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</i></span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i> </i></span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i>UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.</i></span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p class="MsoNormal" style="text-align:center;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"> </span></p><p class="MsoNormal"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;">#RPO #GREEN</span></p>
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