Site Reliability Engineer at UnitedHealth Group
United States
$72.8k - $130k
<p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:12.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start <strong>Caring. Connecting. Growing together.</strong></span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:12.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">The <strong>Site Reliability Engineering (SRE)</strong> team at Optum Financial ensures world-class reliability, scalability, security, compliance, and performance of a scalable infrastructure platform that powers diverse financial products. We exist so our customers, partners, and engineers can trust and innovate financial products without fear and with velocity. As an SRE, you will support tools, platforms, and processes while contributing to observability, automation, and incident response. Our team is driving modern observability practices with OpenTelemetry and the adoption of SLOs as reliability measures. You will contribute to automation of our environment and build AI-enhanced platforms to support the next generation of financial technology.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;mso-margin-top-alt:auto;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"><strong>Primary Responsibilities:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Support observability and monitoring solutions</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Assist with SLIs, SLOs, and alerting</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Contribute to automation initiatives</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Participate in incident response and RCA</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Support cloud and container platforms</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Partner with engineering teams on reliability</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Maintain documentation and runbooks</span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.</span></span></p><br><br><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:3.75pt;mso-margin-top-alt:auto;mso-outline-level:2;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"><strong>Required Qualifications:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Associate’s degree OR 2+ years of additional software engineering, DevOps, or SRE experience</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">3+ years of experience in SRE, DevOps, or software engineering </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">1+ years of experience with monitoring tools </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">1+ years of experience with cloud platforms and containers</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">1+ years of experience with SLOs and alerting </span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:3.75pt;mso-margin-top-alt:auto;mso-outline-level:2;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"><strong>Preferred Qualifications:</strong></span></span></p><ul type="disc"><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Bachelor’s degree in Computer Science, Information Technology, or a related field</span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">CI/CD exposure </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Infrastructure as code exposure </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Incident response experience </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Automation development experience </span></span></li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Exposure to AI/ML concepts or practical experience applying automation to improve operational efficiency</span></span></li></ul><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="background-color:white;color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.</span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"><strong>Application Deadline: </strong>This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.</span></i><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;text-align:center;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><i><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.</span></i></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:9.0pt;vertical-align:middle;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;"> </span></span></p><p class="MsoNormal" style="line-height:normal;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="color:black;font-family:Tahoma, Geneva, sans-serif;font-size:10px;"><span style="mso-fareast-font-family:"Times New Roman";mso-font-kerning:0pt;mso-ligatures:none;">#RPO #GREEN</span></span></p>
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