Is the Atlassian System Administrator position at Veracity Insurance Solutions, LLC fully remote?

Yes, this Atlassian System Administrator position at Veracity Insurance Solutions, LLC is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Atlassian System Administrator role?

This is a full-time Atlassian System Administrator position at Veracity Insurance Solutions, LLC.

What benefits does Veracity Insurance Solutions, LLC offer for this position?

Veracity Insurance Solutions, LLC offers the following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off.

What is the salary range for the Atlassian System Administrator position?

The salary range for this Atlassian System Administrator role is $85k - $100k.

How do I apply for the Atlassian System Administrator position at Veracity Insurance Solutions, LLC?

You can apply for this Atlassian System Administrator position by clicking the "Apply Now" button on this page, which will take you to Veracity Insurance Solutions, LLC's application portal.

Atlassian System Administrator at Veracity Insurance Solutions, LLC

United States

$85k - $100k

<div><body> We're seeking a detail-oriented and technically proficient Atlassian System Administrator to join our team. This role owns and evolves the company's Atlassian Cloud platform – Jira Cloud, Confluence Cloud, Atlassian Guard/Access, and the broader Atlassian Cloud ecosystem – as the foundation for how teams across Veracity, Insurance Canopy, and InsCipher plan, track, and execute work. This remote role serves as the organization's internal Atlassian Cloud expert, partnering with Engineering, Operations, Customer Support, Compliance, and business leaders to translate workflows into well-designed, scalable system solutions. The goal is to make the Atlassian Cloud platform a force multiplier for the organization – reducing manual work through automation, standardizing how teams operate, surfacing real-time visibility through dashboards, and enabling adjacent tools to integrate cleanly with Atlassian Cloud as the system of record. Key Responsibilities<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Own end-to-end administration of the Atlassian Cloud stack – Jira Cloud (Software, Service Management, Work Management), Confluence Cloud, Atlassian Guard/Access, and connected marketplace apps – across a Cloud-only environment</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Configure and maintain projects, boards, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes within Jira Cloud</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Manage user provisioning, groups, roles, product access, SSO/SCIM, and license allocation across the Atlassian Cloud organization</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Maintain Confluence Cloud spaces, templates, page hierarchies, permissions, and space governance to support knowledge management at scale</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Oversee Jira Service Management Cloud queues, request types, SLAs, customer portals, and approval flows to support internal and customer-facing service operations</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Design, build, and maintain Jira Cloud Automation rules, Confluence Cloud automations, and cross-product workflows that reduce manual updates and handoffs – tracking quarterly reductions in manual effort as a core measure of impact</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Build and maintain integrations between Atlassian Cloud and other business systems (Slack, Microsoft Teams, Office 365, Google Workspace, GitHub, DocuSign, Salesforce, and HRIS/ITSM tools) using native Cloud connectors, REST APIs, webhooks, and low-code platforms such as Zapier, Workato, or n8n</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Evaluate, install, configure, and govern Atlassian Marketplace Cloud apps – managing app lifecycle, security review, and renewals across the stack</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Design and maintain dashboards, JQL-based filters, and reporting that give teams and leadership real-time visibility into priorities, workload, risks, and blockers – without manual reporting overhead</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Partner with departments to map current workflows, identify bottlenecks, and design repeatable Jira and Confluence processes – establishing standard operating rhythms and onboarding new teams quickly using approved templates and configurations</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Ensure the Atlassian Cloud environment adheres to security, compliance, and data governance standards – enforcing RBAC, SSO/MFA via Atlassian Guard, SCIM provisioning, audit logging, data residency, and vendor risk controls (SOC 2, DPAs)</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Serve as an escalation point for platform risks, cross-system issues, and incidents – ensuring corrective actions and prevention plans are documented and implemented</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Develop and maintain documentation, SOPs, configuration baselines, change logs, and best-practice guides across the Atlassian Cloud platform</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Drive adoption, reduce shadow tooling, and improve operational maturity across the organization – with success measured by consistent platform usage, reduced reliance on spreadsheets and duplicate tools, and improved cycle times for priority workflows</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Required to perform other duties as requested, directed, or assigned</li></ul>Requirements and Qualifications<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">3+ years of hands-on administration of Atlassian Cloud – Jira Cloud (Software, Service Management, Work Management) and Confluence Cloud; Cloud experience required, Server/Data Center experience not required</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Deep expertise configuring Jira Cloud projects, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Strong experience building and maintaining Jira Cloud Automation rules including cross-project and global automations</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Hands-on experience with Jira Service Management Cloud and Confluence Cloud administration including spaces, templates, permissions, and governance</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Experience administering the Atlassian Cloud organization via admin.atlassian.com – user provisioning, SSO/SCIM, Atlassian Guard/Access, product access, domain claiming, and license management</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Technical fluency across Atlassian's integration and reporting toolset – JQL, Confluence macros, REST APIs, webhooks, native Cloud connectors, and low-code platforms such as Zapier, Workato, n8n, or Make</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Experience evaluating, installing, and governing Atlassian Marketplace Cloud apps</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Strong background in process design, workflow optimization, and translating business needs into practical Atlassian Cloud configurations</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Working understanding of security, privacy, RBAC, SSO/MFA, audit logging, and vendor risk fundamentals (SOC 2, DPAs) in a SaaS context</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Strong communication and stakeholder management skills with the ability to partner effectively across technical and non-technical teams</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Atlassian Cloud certifications preferred (ACP-120, ACP-420, ACP-620, or similar)</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Experience with ScriptRunner for Jira Cloud, Forge/Connect app development, or Atlassian Analytics preferred</li></ul>Perks<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Health, dental, and vision plans</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Amazing work-life balance with 4 weeks of Paid Time Off</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">10 Paid Company Holidays with 2 floating holidays</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">401K Programs with employer match</li><li style="margin:3px 0px;font-size:10pt;line-height:1.6;letter-spacing:0.25px;">Personal assistance programs for support in a healthy personal and work life </li></ul>Why Veracity? Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:<ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Engage in groundbreaking projects that are reshaping the insurance landscape</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Collaborate with a group of dedicated, like-minded professionals</li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;">Experience a culture that prioritizes growth and development </li></ul>Compensation Range: $85k/yr - $100k/yr We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. If you need accommodation, please let us know during the interview process.</body></div>

Apply Now

Remote Opportunity

Atlassian System Administrator

Join Veracity Insurance Solutions, LLC as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Atlassian System Administrator

Veracity Insurance Solutions, LLC

Full Time

$85k - $100k

6 days ago

We're seeking a detail-oriented and technically proficient Atlassian System Administrator to join our team. This role owns and evolves the company's Atlassian Cloud platform – Jira Cloud, Confluence Cloud, Atlassian Guard/Access, and the broader Atlassian Cloud ecosystem – as the foundation for how…

United States

Engineering

Mid

Jira Cloud

Atlassian Guard

Jira Service Management

+5 more

Job Description

We're seeking a detail-oriented and technically proficient Atlassian System Administrator to join our team. This role owns and evolves the company's Atlassian Cloud platform – Jira Cloud, Confluence Cloud, Atlassian Guard/Access, and the broader Atlassian Cloud ecosystem – as the foundation for how teams across Veracity, Insurance Canopy, and InsCipher plan, track, and execute work.

This remote role serves as the organization's internal Atlassian Cloud expert, partnering with Engineering, Operations, Customer Support, Compliance, and business leaders to translate workflows into well-designed, scalable system solutions. The goal is to make the Atlassian Cloud platform a force multiplier for the organization – reducing manual work through automation, standardizing how teams operate, surfacing real-time visibility through dashboards, and enabling adjacent tools to integrate cleanly with Atlassian Cloud as the system of record.

Key Responsibilities

Own end-to-end administration of the Atlassian Cloud stack – Jira Cloud (Software, Service Management, Work Management), Confluence Cloud, Atlassian Guard/Access, and connected marketplace apps – across a Cloud-only environment
Configure and maintain projects, boards, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes within Jira Cloud
Manage user provisioning, groups, roles, product access, SSO/SCIM, and license allocation across the Atlassian Cloud organization
Maintain Confluence Cloud spaces, templates, page hierarchies, permissions, and space governance to support knowledge management at scale
Oversee Jira Service Management Cloud queues, request types, SLAs, customer portals, and approval flows to support internal and customer-facing service operations
Design, build, and maintain Jira Cloud Automation rules, Confluence Cloud automations, and cross-product workflows that reduce manual updates and handoffs – tracking quarterly reductions in manual effort as a core measure of impact
Build and maintain integrations between Atlassian Cloud and other business systems (Slack, Microsoft Teams, Office 365, Google Workspace, GitHub, DocuSign, Salesforce, and HRIS/ITSM tools) using native Cloud connectors, REST APIs, webhooks, and low-code platforms such as Zapier, Workato, or n8n
Evaluate, install, configure, and govern Atlassian Marketplace Cloud apps – managing app lifecycle, security review, and renewals across the stack
Design and maintain dashboards, JQL-based filters, and reporting that give teams and leadership real-time visibility into priorities, workload, risks, and blockers – without manual reporting overhead
Partner with departments to map current workflows, identify bottlenecks, and design repeatable Jira and Confluence processes – establishing standard operating rhythms and onboarding new teams quickly using approved templates and configurations
Ensure the Atlassian Cloud environment adheres to security, compliance, and data governance standards – enforcing RBAC, SSO/MFA via Atlassian Guard, SCIM provisioning, audit logging, data residency, and vendor risk controls (SOC 2, DPAs)
Serve as an escalation point for platform risks, cross-system issues, and incidents – ensuring corrective actions and prevention plans are documented and implemented
Develop and maintain documentation, SOPs, configuration baselines, change logs, and best-practice guides across the Atlassian Cloud platform
Drive adoption, reduce shadow tooling, and improve operational maturity across the organization – with success measured by consistent platform usage, reduced reliance on spreadsheets and duplicate tools, and improved cycle times for priority workflows
Required to perform other duties as requested, directed, or assigned

Requirements and Qualifications

3+ years of hands-on administration of Atlassian Cloud – Jira Cloud (Software, Service Management, Work Management) and Confluence Cloud; Cloud experience required, Server/Data Center experience not required
Deep expertise configuring Jira Cloud projects, issue types, workflows, screens, custom fields, components, versions, and notification, permission, and security schemes
Strong experience building and maintaining Jira Cloud Automation rules including cross-project and global automations
Hands-on experience with Jira Service Management Cloud and Confluence Cloud administration including spaces, templates, permissions, and governance
Experience administering the Atlassian Cloud organization via admin.atlassian.com – user provisioning, SSO/SCIM, Atlassian Guard/Access, product access, domain claiming, and license management
Technical fluency across Atlassian's integration and reporting toolset – JQL, Confluence macros, REST APIs, webhooks, native Cloud connectors, and low-code platforms such as Zapier, Workato, n8n, or Make
Experience evaluating, installing, and governing Atlassian Marketplace Cloud apps
Strong background in process design, workflow optimization, and translating business needs into practical Atlassian Cloud configurations
Working understanding of security, privacy, RBAC, SSO/MFA, audit logging, and vendor risk fundamentals (SOC 2, DPAs) in a SaaS context
Strong communication and stakeholder management skills with the ability to partner effectively across technical and non-technical teams
Atlassian Cloud certifications preferred (ACP-120, ACP-420, ACP-620, or similar)
Experience with ScriptRunner for Jira Cloud, Forge/Connect app development, or Atlassian Analytics preferred

Perks

Health, dental, and vision plans
Amazing work-life balance with 4 weeks of Paid Time Off
10 Paid Company Holidays with 2 floating holidays
401K Programs with employer match
Personal assistance programs for support in a healthy personal and work life

Why Veracity?

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

Engage in groundbreaking projects that are reshaping the insurance landscape
Collaborate with a group of dedicated, like-minded professionals
Experience a culture that prioritizes growth and development

Compensation Range: $85k/yr - $100k/yr

We are proud to be an equal-opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics.

If you need accommodation, please let us know during the interview process.

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Skills

Jira Cloud

Atlassian Guard

Jira Service Management

System Administration

Workflow Automation

Confluence Cloud

Atlassian Access

SSO/SCIM

Ready to Apply?

Join Veracity Insurance Solutions, LLC today

Salary Range

$85k - $100k

Posted 6 days ago

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