Sr Tech Support Engineer at Waterfield Tech

India

<div><div><div><div><div><div><div><div><p><br></p><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id="isPasted"><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: center; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 16pt; text-decoration: underline; line-height: 26.9792px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; font-weight: bold;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">S</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">enior</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;Tech Support Engineer</span></span><span data-ccp-props='{"201341983":0,"335551550":2,"335551620":2,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 16pt; line-height: 26.9792px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: center; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335551550":2,"335551620":2,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 16pt; line-height: 26.9792px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Company Overview</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn='{"ObjectId":"0ce249bf-8f0c-44c4-984d-aa7dea64f639|95","ClassId":1073872969,"Properties":[469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}' style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Waterfield Tech enables companies to select, design, and deploy tailored customer engagement solutions from the world&rsquo;s leading providers enhanced by&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">cutting edge</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;Applied AI. The results are&nbsp;</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; font-weight: bold;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">happier customers, enhanced insights,</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;and&nbsp;</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; font-weight: bold;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">lower costs</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">.</span><span data-ccp-charstyle="eop" data-ccp-charstyle-defn='{"ObjectId":"0ce249bf-8f0c-44c4-984d-aa7dea64f639|96","ClassId":1073872969,"Properties":[469775450,"eop",201340122,"1",134233614,"true",469778129,"eop",335572020,"1",469778324,"Default Paragraph Font"]}' style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"> </span></span><span data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Once live, we empower companies to support,&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">optimize</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">, and modernize those solutions and AI applications, leading to&nbsp;</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; font-weight: bold;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">lower risk</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;and&nbsp;</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; -webkit-font-smoothing: antialiased; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; font-weight: bold;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">increased efficiency</span></span><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">.  Our client-centric process and&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">track record</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;of success have earned the trust of clients around the world when it comes to customer interaction.</span><span data-ccp-charstyle="eop" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"> </span></span><span data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">We value our people&mdash;their diversity, their dedication, and their commitment to customer satisfaction. We encourage each other. We understand the value of&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">hard work</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;and the importance of a healthy balance.&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">We&rsquo;re</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;all on the same page&hellip; even though we may get there from different perspectives.&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">All in all, it&rsquo;s a pretty cool place to be and we&rsquo;re growing our global team of engineers, sales professionals, and creative souls.</span><span data-ccp-charstyle="eop" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;"> </span></span><span data-ccp-props='{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Position Summary</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(31, 56, 100); font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">As a Senior Technical Support Engineer, you will play a critical role in&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">providing</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;advanced technical&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">assistance</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;to our customers and internal teams, ensuring the seamless operation and resolution of complex technical issues. The ideal candidate should&nbsp;</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">possess</span><span data-ccp-charstyle="normaltextrun" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;exceptional troubleshooting abilities, a deep understanding of our products and services, and a passion for delivering exceptional customer experiences.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(31, 56, 100);'>&nbsp;</span></p><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><br></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Key Responsibilities</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Advanced Technical Assistance:</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":778,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="1" data-aria-level="1" style='margin: 0px 0px 0px 27px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Provide</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;expert-level technical support to customers, addressing complex technical issues that cannot be resolved by lower-tier support teams. Utilize in-depth product knowledge and problem-solving skills to diagnose and troubleshoot intricate issues across hardware, software, and networking components.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Issue Resolution:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="2" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Collaborate with cross-functional teams, including software developers, product managers, and quality assurance, to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">identify</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;root causes of complex technical problems. Lead efforts to design and implement effective solutions, working within defined service level agreements (SLAs) to ensure&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">timely</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;resolution.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Customer Interaction:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="1" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Interact directly with customers via various communication channels (phone, email, chat, and remote sessions). Act as a point of escalation for challenging technical&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">problems, guiding customers through the troubleshooting process,&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">providing</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;clear and concise instructions, and effectively managing expectations.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 0px 48px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559685":720,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Documentation:</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="2" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Create and&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">maintain</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;detailed documentation of complex technical issues, solutions, and troubleshooting steps. Contribute to the knowledge base to enhance self-service resources for both customers and the support team.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559685":360,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Mentorship and Training:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="3" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Provide</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;guidance and mentorship to junior members of the technical support team. Conduct training sessions to elevate the team&#39;s technical&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">expertise</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;and problem-solving skills.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Continuous Improvement:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="4" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Identify</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;trends and patterns in customer issues to proactively improve products and services. Collaborate with other teams to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">provide</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;feedback on product enhancements and suggest improvements based on customer feedback.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Escalation Management:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="5" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Manage and prioritize escalated cases, liaising with higher-level support, engineering, and management teams to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">expedite</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;issue resolution and&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">maintain</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;customer satisfaction.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Technical Expertise:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="6" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Stay current with the latest industry trends, technologies, and best practices related to the products and services being supported. Maintain&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">expertise</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;in relevant areas to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">provide</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">accurate</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;and up-to-date guidance to customers.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Collaboration:&nbsp;</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="7" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Work closely with cross-functional teams to ensure seamless communication and cooperation, contributing to the overall success of the organization&#39;s technical support initiatives.</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">
</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Qualifications</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="8" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">5+ years of experience in technical support, with a minimum of 2 years in a senior or lead role.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="1" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Strong&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">proficiency</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;in troubleshooting complex technical issues across hardware, software, and network components.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="2" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">In-depth knowledge of the products and services offered, including their architecture and integration points.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="3" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Excellent communication skills, both written and verbal, with the ability to convey technical information to both technical and non-technical audiences.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="4" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Demonstrated experience in mentoring and training junior support engineers.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="5" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Experience with CRM and ticketing systems for case management.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="6" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Customer-centric mindset with a commitment to delivering exceptional customer experiences.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="7" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Strong organizational and time-management skills, with the ability to manage multiple cases and priorities simultaneously.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="•" data-font="Century Gothic" data-listid="6" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}' data-aria-posinset="8" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Professional certifications (e.g., CompTIA A+, Cisco CCNA, Microsoft Certified: Azure Fundamentals) are a plus.</span></span><span data-ccp-props='{"201341983":0,"335559739":0,"335559740":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 17px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Physical Requirements</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;"><ul style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;"><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="9" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Sitting</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">: Ability</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;to be able to sit for&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">long periods</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;of time.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="10" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Lifting</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">: Ability</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;to lift equipment and or tools up to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">2</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">0 pounds.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="11" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Manual dexterity</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">: Hand</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">-eye coordination and manual dexterity to&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">operate</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;equipment and perform tasks such as assembling or disassembling machinery or devices.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="12" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Vision</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-repeat: repeat-x; background-position: left bottom; background-image: var(--urlContextualSpellingAndGrammarErrorV2, url('data:image/svg+xml;base64,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')); border-bottom: 1px solid transparent;">: &nbsp;Normal</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;or corrected vision to work with small parts and/or read schematics or technical manuals.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="13" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Hearing</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">: Normal</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">&nbsp;or corrected hearing to communicate with colleagues or customers.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="14" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="auto" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Agility: Agile and able to work in tight spaces such as server rooms, data centers or other.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'>&nbsp;</span></p></li><li data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props='{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}' data-aria-posinset="14" data-aria-level="1" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 11pt; font-family: "Century Gothic", "Century Gothic_MSFontService", sans-serif; vertical-align: baseline;'><p style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><br></p></li></ul></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(46, 116, 181); font-size: 11pt; text-decoration: underline; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Waterfield Tech is proud to be an equal opportunity&nbsp;</span><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">employer.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(46, 116, 181);'>&nbsp;</span></p></div><div style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;"><p style="margin: 0px 0px 10.6667px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext; text-align: left; text-indent: 0px;"><span data-contrast="none" lang="EN-US" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(51, 51, 51); font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif;'><span style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;">Waterfield Tech believes that all persons are entitled to equal employment opportunity and does not discriminate against its Employees or applicants because of race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, citizenship status, disability, protected medical condition, military status, genetic information, or any other basis prohibited by applicable federal, state, or local law. This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, training, discipline, promotion, transfers, compensation, benefits, leaves of absence, termination, and all other terms and conditions of employment.</span></span><span data-ccp-props='{"201341983":0,"335559739":160,"335559740":259}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: "Century Gothic", "Century Gothic_EmbeddedFont", "Century Gothic_MSFontService", sans-serif; color: rgb(51, 51, 51);'>&nbsp;</span></p></div></div><p><br></p></div></div></div></div></div></div></div></div>