Senior Technical Account Manager, ANZ at Wiz, Inc.
Australia
<div class="content-intro"><p>Come join the organization that is redefining security for the AI era. As one of the<a href="https://www.wiz.io/blog/100m-arr-in-18-months-wiz-becomes-the-fastest-growing-software-company-ever"> fastest-growing startups ever,</a> we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven<a href="https://www.g2.com/products/wiz-wiz/reviews"> track record of success</a> and a culture that values world-class talent. Not to mention, we're now<a href="https://cloud.google.com/blog/products/identity-security/google-completes-acquisition-of-wiz"> powered by Google</a>, meaning we offer our customers an AI-powered platform that harnesses Google’s Threat Intelligence and Security Operations to better detect, prevent, and respond to threats across all environments, allowing for further innovation.</p> <p>Our Wizards from all over the globe work together to protect the infrastructure of our customers, including over 65% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re honored to be a leading player in a massive and growing market, and we continue to look for exceptional Wizards who are eager to make a significant impact on our team. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!</p></div><p><strong><span data-markdown-start-index="225">Minimum qualifications</span></strong></p> <ul> <li> <p><span data-markdown-start-index="252">Minimum of 6 years of experience in technical customer-facing roles (e.g., Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).</span></p> </li> <li> <p><span data-markdown-start-index="448">Bachelor's degree in Computer Science, Engineering, or similar field, or equivalent practical experience.</span></p> </li> <li> <p><span data-markdown-start-index="555">Strong understanding of cloud services, architectures, and security best practices, with CSP-level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer).</span></p> </li> <li> <p><span data-markdown-start-index="736">Experience with container technologies (Docker, Kubernetes) and their associated security considerations.</span></p> </li> </ul> <hr> <p><strong><span data-markdown-start-index="844">Preferred qualifications</span></strong></p> <ul> <li> <p><span data-markdown-start-index="873">Experience building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.</span></p> </li> <li> <p><span data-markdown-start-index="1010">Experience troubleshooting complex technical issues and driving resolution.</span></p> </li> <li> <p><span data-markdown-start-index="1087">Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organisation.</span></p> </li> </ul> <hr> <p><strong><span data-markdown-start-index="1230">About the job</span></strong></p> <p><span data-markdown-start-index="1246">As a Senior Technical Account Manager (TAM), you'll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalisation.</span></p> <p><span data-markdown-start-index="1551">Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.</span></p> <p><span data-markdown-start-index="1744">Join Wiz as a Senior TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.</span></p> <hr> <p><strong><span data-markdown-start-index="1900">Responsibilities</span></strong></p> <ul> <li> <p><span data-markdown-start-index="1921">Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.</span></p> </li> <li> <p><span data-markdown-start-index="2059">Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.</span></p> </li> <li> <p><span data-markdown-start-index="2207">Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.</span></p> </li> <li> <p><span data-markdown-start-index="2421">Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.</span></p> </li> <li> <p><span data-markdown-start-index="2569">Measure customers’ achievement of these key performance indicators and report those both internally and externally.</span></p> </li> <li> <p><span data-markdown-start-index="2686">Advocate for customer needs across various departments (product management, support, etc.) and offer insights regarding the availability of new features in Wiz.</span></p> </li> <li> <p><span data-markdown-start-index="2848">Assist in identifying opportunities for expanding Wiz usage across the customer’s organisation.</span></p> </li> </ul><div class="content-conclusion"><p><em><span class="TextRun SCXW149741735 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW149741735 BCX0">Applicants must have the legal right to work in the country where the position is based, </span><span class="NormalTextRun SCXW149741735 BCX0">without the need for</span> <span class="NormalTextRun SCXW149741735 BCX0">visa </span><span class="NormalTextRun SCXW149741735 BCX0">sponsorship.</span> <span class="NormalTextRun SCXW149741735 BCX0">This</span><span class="NormalTextRun SCXW149741735 BCX0"> role does not offer</span> <span class="NormalTextRun SCXW149741735 BCX0">visa</span></span> <span class="TextRun SCXW149741735 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW149741735 BCX0">sponsorship</span><span class="NormalTextRun SCXW149741735 BCX0">.</span></span></em></p> <p>Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. </p> <p>By submitting your application, you acknowledge that Wiz will process your personal data in accordance with <a href="https://www.wiz.io/legal/privacy" target="_blank">Wiz's Privacy Policy.</a></p></div>
Apply Now