Director, Product Specialist at Zscaler

United States

$199.5k - $285k

<div class="content-intro"><p>About <strong>Zscaler</strong></p> <p>Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an <strong>AI-forward enterprise</strong>, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.</p> <p>Here, <strong>impact in your role matters more than title</strong> and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value <strong>constructive, honest debate</strong>—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on <strong>customer obsession</strong>, collaboration, ownership, and accountability.</p> <p>We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.</p></div><p><strong>Role</strong></p> <p>We are looking for a Director, Product Specialist to join our team. This is a fully remote role, reporting to the Sr. Director, PM-AI Security &amp; Strategic Initiatives within the PM - Security AI department.</p> <p>Drive product strategy and cross-functional execution for a Principal-level area within Zscaler’s Security AI portfolio, shaping how enterprise customers securely adopt AI agents and agentic workflows. The role owns outcomes end-to-end: identifying the highest-leverage bets, aligning Engineering, Design, Security Research, and GTM on them, and shipping capabilities that measurably improve customer security posture.</p> <p><strong>What you’ll do (Role Expectations)</strong></p> <ul> <li>Own the multi-quarter strategy and roadmap for a Principal-level area of the Security AI portfolio, grounded in customer problems, market signal, and the evolving threat landscape</li> <li>Lead cross-functional execution with Engineering, Design, Security Research, and GTM to ship differentiated capabilities on a predictable cadence, with clear success metrics tied to customer outcomes</li> <li>Run structured discovery with enterprise customers, partners, and the field; translate qualitative insight and product telemetry into crisp requirements and measurable outcomes</li> <li>Shape portfolio-level decisions: frame product bets, contribute to platform and architecture direction, and align adjacent PM teams around a coherent Security AI narrative</li> <li>Drive clarity at every altitude—write sharp PRDs and launch narratives, brief executives and stakeholders, and represent the product to customers, analysts, and partners</li> </ul> <p><strong>Who You Are (Success Profile)</strong></p> <ul> <li>You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.</li> <li>You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.</li> <li>You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.</li> <li>You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.</li> <li>You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.</li> </ul> <p><strong>What We’re Looking for (Minimum Qualifications)</strong></p> <ul> <li>10+ years of product management experience, including at least one full cycle owning an enterprise-grade product from discovery through scaled launch</li> <li>Proven track record shipping platform, developer-facing, or security products in environments that demand real technical depth</li> <li>Working fluency in at least one of: AI/ML systems, security architecture, or identity/network protocols—sufficient to hold technical depth with engineers and make informed trade-offs</li> <li>Strong cross-functional leadership and executive communication; able to influence without authority and drive clarity in ambiguous, matrixed environments</li> <li>Bachelor’s degree in a technical field, or equivalent hands-on experience</li> </ul> <p><strong>What Will Make You Stand Out (Preferred Qualifications)</strong></p> <ul> <li>Familiarity with agentic systems or emerging AI/agent protocols (e.g., MCP, A2A), prior PM experience on AI or Workloads platform, data protection, or SASE/Zero Trust products</li> <li>Experience partnering with security researchers or red teams; comfort reasoning about adversarial threat models against AI systems</li> <li>Hands-on technical fluency—reads code, builds prototypes, or interprets API/telemetry data to accelerate decisions with engineering</li> </ul> <p>#LI-Remote</p> <p>#LI-CM3</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.</p> <p>The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.</p></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$199,500</span><span class="divider">&mdash;</span><span>$285,000 USD</span></div></div></div><div class="content-conclusion"><p data-pm-slice="1 3 []">At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.</p> <p>Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:</p> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <ul> <li>Various health plans</li> <li>Time off plans for vacation and sick time</li> <li>Parental leave options</li> <li>Retirement options</li> <li>Education reimbursement</li> <li>In-office perks, and more!</li> </ul> <div class="has-nudge" data-nudge-id="5eb9419b-6a4d-4451-bfa6-e2eb96084be0"> <p data-pm-slice="1 1 []">Learn more about Zscaler's hybrid working model and benefits&nbsp;<a href="https://www.zscaler.com/candidate-resource-hub" target="_blank">here</a>.</p> </div> </div> <p>By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.</p> <p class="p1">Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. <em>See more information by clicking on the </em><a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf"><em>Know Your Rights: Workplace Discrimination is Illegal </em></a><em>link.</em></p> <p>Pay Transparency</p> <p>Zscaler complies with all applicable federal, state, and local pay transparency rules.</p> <p>Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.</p></div>