Global Enterprise Services, LLC remote roles

• Help Desk Specialist – Entry

  Company: Global Enterprise Services, LLC

  Location: Worldwide

  Salary: $30k - $45k

  Job type: full-time. Experience level: entry.

  Skills: Troubleshooting, Technical Support, Hardware deployment, Software installation, Network connectivity, TCP/IP.

  As a Tier 2 Support Technician, you will be the bridge between end-users and advanced IT systems. Your primary focus will be troubleshooting, diagnosing, and resolving technical escalations, ensuring minimal downtime for users across physical offices or remote environments.

• Reliability Engineer

  Company: Global Enterprise Services, LLC

  Location: United States

  Job type: full-time. Experience level: senior.

  Skills: Cloud platforms, Incident Response, Monitoring, Logging, High Availability, MTTR.

  Reliability Engineer Responsible for the availability, performance, monitoring, and incident response, among other things, of the cloud platforms and services.

• ITSM Incident and Problem Manager

  Company: Global Enterprise Services, LLC

  Location: United States

  Job type: full-time. Experience level: senior.

  Skills: incident management, Problem Management, ITIL, ServiceNow, Jira, Cloud Architecture.

  GES was awarded U.S. Air Force Cloud One Architecture and Common Shared Services contract and is currently seeking an Incident and Problem Manager supporting AWS, Azure, Google, and Oracle clouds.