iGaming Digital Marketing Customer Service Representative

Company: Resorts World NYC

Location: United States

Salary: $52.5k - $59k

Job type: full-time. Experience level: entry.

Skills: Customer Service, Problem Solving, Communication, Technical Troubleshooting, Data entry, Collaboration.

Key Responsibilities Deliver top-tier customer service across all support channels, maintaining service excellence and meeting defined SLAs. Resolve player complaints and escalate unresolved issues as needed.