Lead Software Support Specialist
Company: Track (a TravelNet Solutions company)
Location: Worldwide
Salary: $65k - $75k
Job type: full-time. Experience level: mid.
Skills: Team Leadership, Customer Support, SaaS, Troubleshooting, Performance Coaching, Quality Assurance.
  Are you ready to Level Up? Join our growing team as a Lead Software Support Specialist About the role The Lead Software Support Specialist is a working lead who owns both a personal share of support volume and the day-to-day performance of a team of Tier 1 specialists.