Sales Support & Admin Assistant at 24x7 Direct
Worldwide
<p>This is a remote position.</p> <div> <span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">We are looking for an experienced and organised Sales Support & Admin Support to support daily business operations. <br></span></span> </div> <div> <span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">This role involves managing customer enquiries, following up on sales leads and quotes, handling invoices, and maintaining accurate records. The ideal candidate is confident communicating with customers, comfortable using CRM and accounting software, and able to work independently in a remote environment.</span><span class="size" style="font-size:16px"> <br> </span></span> </div> <div> <span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px"> <br> </span></span> </div> <span> <p><b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Key Responsibilities</span></span></b><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px"> <br> </span></span></p> <ul> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Manage and update the HubSpot system to track leads, quotes, customer details, and sales progress.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Follow up on outstanding quotes and lead by phone and email to secure customer responses and identify next steps.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Handle customer enquiries through phone, email, and inbox, providing assistance and directing enquiries when needed.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Prepare and issue invoices using Xero or similar accounting software.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Follow up on overdue payments and maintain accurate invoice records.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Keep customer, sales, and job records organised and up to date.</span><span class="size" style="font-size:16px"> <br> </span></span></li> <li><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Provide general administrative support to ensure smooth daily operations.</span></span> <br></li> </ul> </span> <div> <br> </div> <br> <h3>Requirements</h3> <ul> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Experience in using HubSpot is required. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Experience managing sales leads, updating pipeline records, and following up on quotes. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Experience with Xero or similar accounting and invoicing software. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Excellent phone, email, and customer service skills. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Strong written and spoken English communication skills. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Good organisational skills and attention to detail. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Ability to work independently, manage tasks, and meet deadlines. <br> <b> <br>Preferred: </b> <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Experience supporting a trades, construction, or home services business. <br></span></span></span></li> <li><span><span class="font" style="font-family:arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Experience in sales follow-ups, lead management, and quote coordination.</span></span> <br></span></li> </ul> <div> Work Environment & Expectations <br> </div> <div> While this is a work-from-home position, it is important to note that this is a full-time role—not a freelance or flexible-hour arrangement. You will be expected to work a fixed shift and maintain a high level of professionalism and accountability, just as you would in an office environment. <br> </div> <div> <br> </div> <div> ✅ This role requires: <br> </div> <div> • Discipline and commitment to set working hours (strict shift times, not flexible) <br> </div> <div> • Use of time tracking software during work hours <br> </div> <div> • Active participation in team and client calls with your camera ON <br> </div> <div> • Consistent availability and responsiveness throughout your shift <br> </div> <div> • Treating this as a long-term, full-time job—not a side gig or freelance task <br> </div> <div> <br> </div> <div> ⏱ Payroll is processed bi-monthly. <br> </div> <div> We’re looking for someone who values structure, is dependable, and thrives in a role that provides consistency and clarity. If you’re seeking stability and a team that appreciates reliability, we’d love to hear from you. <br> </div> <br> <h3>Benefits</h3> <h3 style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-style:normal; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)">Benefits <br></h3> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">1. Monthly Salary:</span></span></b><span class="highlight" style="margin:0px; padding:0px; border:0px; outline:0px; background-position:0px 0px; background-size:initial"><b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px; background-color:inherit"> </span></span></b></span><b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">PHP 35,000</span></span></b> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">2. Salary will be paid on a bi-monthly basis on the 15th and 30th or 31st of each month</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">3. You will be paid extra for overtime and Philippines public holidays</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">4. </span></span><span class="highlight" style="margin:0px; padding:0px; border:0px; outline:0px; background-position:0px 0px; background-size:initial"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px; background-color:inherit"> </span></span></span><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Probation: 6 months</span></span><span class="highlight" style="margin:0px; padding:0px; border:0px; outline:0px; background-position:0px 0px; background-size:initial"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px; background-color:inherit"> </span></span></span><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">and after Probation </span></span> <br> </div> <ul style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; background-color:rgb(255, 255, 255)"> <li><span><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px"> 10 days annual leave credits</span></span></span> <br></li> <li><span><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px"> 5 days of sick leave</span></span></span> <br></li> </ul> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">5. HMO offered after 6-months probation</span></span></b> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">6. Eligible for 13th Month Pay after 30 days</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">7. </span></span><span class="highlight" style="margin:0px; padding:0px; border:0px; outline:0px; background-position:0px 0px; background-size:initial"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px; background-color:inherit"> </span></span></span><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">Annual Salary Review</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">8. Laptop provided after 30 days</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">9. Permanent work-from-home role. You will have to use your own internet.</span></span> <br> </div> <div style="color:rgb(23, 27, 39); font-family:PuviRegular, sans-serif; font-size:14px; font-style:normal; font-weight:400; letter-spacing:normal; orphans:2; text-indent:0px; text-transform:none; widows:2; word-spacing:0px; white-space:normal; margin:0px; padding:0px; border:0px; outline:0px; background:0px 0px rgb(255, 255, 255)"> <b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">10. SHIFT TIMES:</span></span></b><span class="highlight" style="background-position:0px 0px; background-size:initial; margin:0px; padding:0px; border:0px; outline:0px"><b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px; background-color:inherit"> 4:00 A</span></span></b></span><b style="font-family:PuviSemibold, sans-serif; font-weight:normal"><span class="font" style="font-family:tahoma, arial, helvetica, sans-serif, sans-serif"><span class="size" style="font-size:16px">M to 1:00 PM Philippine time, Monday to Friday.</span></span></b> <br> </div> <br>
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