Principal Product Manager – AI at AECOM

United States

$180k - $240k

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description As a Principal Product Manager – AI, you will lead the vision, strategy, and execution of AI products across AECOM. This role ensures AI solutions deliver measurable business value, align with organizational priorities, and scale across the enterprise. AI is a transformative force for improving efficiency, innovation, and knowledge access across AECOM. Without strong product leadership, AI initiatives risk duplication, fragmented delivery, and misaligned roadmaps. This role ensures AI capabilities evolve as a cohesive portfolio by prioritizing reusable solutions, aligning delivery to strategic goals, and maintaining consistent standards for product quality and outcomes. One of the key products supported by this role is AECOM’s enterprise AI assistant platform, an internally developed conversational AI capability used by more than 55,000 employees globally. The platform enables employees to interact with internal knowledge, documentation, and resources through natural language to quickly discover information, summarize materials, and streamline everyday work. This is a hands-on individual contributor role responsible for defining product capabilities, guiding development of LLM-powered features, and ensuring AI products deliver strong adoption, reliability, and business impact. Key Responsibilities Lead the product strategy and roadmap for the organization’s enterprise AI platform, ensuring it evolves as a scalable capability used across the organization Own the end-to-end lifecycle of AI product capabilities, from concept and experimentation through release, adoption, and continuous improvement Define product requirements and collaborate closely with engineering teams to develop AI-powered features and platform capabilities Work hands-on with LLM-powered systems, including retrieval augmented generation (RAG), prompt/system design, model evaluation, and AI feature experimentation Apply MVP and iterative product development practices to rapidly test, validate, and scale AI capabilities that deliver measurable business value Identify opportunities to expand AI capabilities across internal workflows, enterprise knowledge systems, and business processes Ensure AI capabilities are designed for reuse, scalability, and long-term platform value, avoiding duplication across teams Drive alignment across AI initiatives to maintain portfolio-level visibility, investment discipline, and roadmap coherence Partner with AI engineering and operations teams to ensure platform reliability, performance monitoring, and operational readiness Define success metrics and monitor adoption, usage, and business impact of AI capabilities across the platform Gather user feedback and usage insights to continuously improve platform capabilities and user experience Qualifications Minimum Qualifications Bachelor's Degree plus at least 10 years of product management experience, or demonstrated equivalency of experience and/or education Minimum of 3 years of product management experience focused on AI-powered or generative AI products Demonstrated experience building or advancing product management practices across multiple products or teams, not just owning individual products Deep understanding of the AI product lifecycle: from capability definition and feasibility assessment through evaluation, release, and adoption. Technical fluency in LLM-powered products: RAG architectures, prompt/system design, model evaluation, and AI observability. Proven ability to drive portfolio-level visibility, investment discipline, and roadmap coherence across multiple AI products and teams. Strong executive communication and stakeholder influence skills; comfortable presenting to C-suite and board-level audiences. Preferred Qualifications Experience as product owner or PM lead on an enterprise AI Assistant platform (Azure OpenAI, Copilot Studio, or equivalent). Familiarity with Azure DevOps, Aha!, ServiceNow, Power BI, and GitHub-based development workflows. Background in building product taxonomies, catalogues, or PM operating systems in large, matrixed organizations. Experience with AI evaluation frameworks, system prompt governance, and Responsible AI standards. Additional Information Relocation assistance is not available for this position Sponsorship for US work authorization is not available for this position, now or in the future. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. State/Province: California Business Group: Corporate Legal Entity: AECOM Business Line: Corporate Work Location Model: Remote Operating Group: Corporate Primary Location: US - San Francisco, CA - 150 Califor Compensation: USD 180000 - USD 240000 - yearly