Senior IT Operations Technician at Atcautomation
United States
<p>We are seeking a highly skilled and motivated Senior IT Operations Technician to join our dynamic technology team. As a key member of our IT operations department, you will play a crucial role in ensuring the stability, efficiency, and security of our IT infrastructure. This position demands a professional with extensive experience in managing complex IT systems, troubleshooting technical issues, and implementing best practices to drive operational excellence. The ideal candidate will have a strong background in network administration, server management, and IT support, coupled with exceptional problem-solving skills and the ability to work collaboratively with cross-functional teams. We value innovation, continuous learning, and a proactive approach to IT challenges, offering a stimulating environment where your expertise will directly contribute to the success of our business. If you are passionate about IT operations and eager to advance your career in a forward-thinking company, we invite you to become a vital part of our team and help us maintain high standards of technology performance and security.</p><p></p>Responsibilities<ul><li>Manage and maintain the company’s IT infrastructure including servers, networks, and hardware components.</li><li>Monitor system performance and proactively address potential issues to minimize downtime and enhance reliability.</li><li>Install, configure, and upgrade IT equipment and software to meet organizational needs.</li><li>Collaborate with IT support teams to provide timely and effective technical assistance to end-users.</li><li>Develop and implement IT operations procedures and best practices to ensure compliance and security standards are met.</li><li>Conduct regular system backups, recovery operations, and disaster recovery planning to safeguard critical data.</li><li>Analyze and troubleshoot complex IT problems, providing solutions in a timely manner to reduce operational disruptions.</li><li>Participate in IT projects, including system upgrades and new technology rollouts, ensuring smooth transitions and minimal impact on business operations.</li></ul> <ul><li>Proven experience as an IT Operations Technician or similar role with a minimum of 5 years in IT infrastructure management.</li><li>Strong knowledge of network administration, including TCP/IP, DNS, DHCP, and firewall configurations.</li><li>Proficiency with Windows and Linux server environments, virtualization technologies, and cloud platforms.</li><li>Hands-on experience with monitoring tools and IT service management software.</li><li>Excellent problem-solving and analytical skills with a detail-oriented approach.</li><li>Ability to work independently and as part of a collaborative team in a fast-paced environment.</li><li>Strong communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.</li><li>Relevant IT certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or Cisco CCNA are preferred.</li></ul> <ul><li>Health Care Plan (Medical, Dental & Vision)</li><li>Paid Time Off (Vacation, Sick & Public Holidays)</li><li>Training & Development</li><li>Work From Home</li><li>Wellness Resources</li></ul>
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