Steno remote roles

• Senior Scheduler - Central

  Company: Steno

  Location: United States

  Salary: $0.028k - $0.033k

  Job type: full-time. Experience level: mid.

  Skills: Scheduling, Customer Service, Conflict De-escalation, Time Management, Communication, Administrative Support.

  On a regular basis, you will • Efficiently manage complex and high priority scheduling and rescheduling needs, adapting to shifting priorities and ensuring all parties are kept informed and aligned with minimal disruption • Manage all client preferences and communicate them to your team, providing…

• Senior Scheduler - West

  Company: Steno

  Location: United States

  Salary: $0.028k - $0.033k

  Job type: full-time. Experience level: mid.

  Skills: Scheduling, Administrative Support, Operations, client relations, Zendesk, Google Workspace.

  On a regular basis, you will • Efficiently manage complex and high priority scheduling and rescheduling needs, adapting to shifting priorities and ensuring all parties are kept informed and aligned with minimal disruption • Manage all client preferences and communicate them to your team, providing…

• Account Manager - Central

  Company: Steno

  Location: United States

  Salary: $75k - $85k

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Customer Service, Legal Industry Knowledge, client relations, issue resolution.

  On a regular basis you will • Be the primary day-to-day contact for your assigned firms, delivering white-glove, personalized service shaped around each firm's preferences and workflows • Partner with Account Executives to stay aligned on account priorities, client concerns, and opportunities to…

• Senior Account Manager - Central

  Company: Steno

  Location: United States

  Salary: $85k - $95k

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Customer Service, Legal Industry Knowledge, client relations, Scheduling.

  On a regular basis you will • Be the primary day-to-day contact for your assigned AmLaw firms, delivering white-glove, personalized service shaped around each firm's preferences and workflows • Partner with Account Executives to stay aligned on account priorities, client concerns, and opportunities…

• Senior Account Manager - Central

  Company: Steno

  Location: United States

  Salary: $85k - $95k

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Customer Service, Legal Industry Knowledge, client relations, Scheduling.

  On a regular basis you will • Be the primary day-to-day contact for your assigned AmLaw firms, delivering white-glove, personalized service shaped around each firm's preferences and workflows • Partner with Account Executives to stay aligned on account priorities, client concerns, and opportunities…

• Senior Account Manager - West

  Company: Steno

  Location: United States

  Salary: $85k - $95k

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Customer Service, Legal Industry Knowledge, Attention to Detail, Communication.

  On a regular basis you will • Be the primary day-to-day contact for your assigned AmLaw firms, delivering white-glove, personalized service shaped around each firm's preferences and workflows • Partner with Account Executives to stay aligned on account priorities, client concerns, and opportunities…

• Strategic Operations Manager

  Company: Steno

  Location: United States

  Salary: $90k - $120k

  Job type: full-time. Experience level: mid.

  Skills: Data Analysis, Project Management, SQL, Looker, Tableau, Excel.

  On a regular basis you will • Dive into operational data to uncover insights, investigate trends, and answer the business's most critical questions • Own insight generation and follow-up across the organization, making sure analysis turns into action • Build and maintain dashboards that tell a…

• Calendar Assistant

  Company: Steno

  Location: United States

  Salary: $0.02k - $0.027k

  Job type: full-time. Experience level: entry.

  Skills: Scheduling, Coordination, Administrative Support, Time Management, Organization, Prioritization.

  You're gonna crush it if • You have 1+ years of scheduling, coordination, or administrative experience. • You manage time well: you can juggle multiple open jobs at once, stay organized under pressure, and prioritize the most time-sensitive tasks.

• Court Reporter Relations Assistant

  Company: Steno

  Location: United States

  Salary: $0.02k - $0.027k

  Job type: full-time. Experience level: mid.

  Skills: Organizational Skills, Written Communication, Verbal communication, Slack, Zendesk, monday.

  On a regular basis, you will • Own and execute the Late Transcript Follow-up procedure • Communicate rough draft and expedite transcript requests with court reporters, relaying conflicts inter-departmentally as needed • Assist with the Reporter Rehab program, as needed • Communicate daily with…

• Account Manager - East Coast

  Company: Steno

  Location: United States

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Client Relationship Management, Problem Solving, Communication, Strategic Planning.

  Why Account Management at Steno Is Different • Own the client relationship from start to finish - serve as the primary point of contact for a portfolio of law firm clients, managing every touchpoint with precision and accountability.

• Account Manager - East Coast

  Company: Steno

  Location: United States

  Job type: full-time. Experience level: mid.

  Skills: Account Management, Customer Success, Client Relationship Management, Problem Solving, Communication, Strategic Planning.

  Why Account Management at Steno Is Different • Own the client relationship from start to finish - serve as the primary point of contact for a portfolio of law firm clients, managing every touchpoint with precision and accountability.

• Billing Assistant

  Company: Steno

  Location: United States

  Job type: full-time. Experience level: entry.

  Skills: Billing, Invoicing, Critical Thinking, Attention to Detail, Data Analysis, Google Workspace.

  Why the Billing Team at Steno Is Different • Own high-volume work - process the bulk of invoicing across a fast-moving billing dashboard where speed and accuracy are equally required • Think critically - research discrepancies, identify patterns in billing errors, and make judgment calls in real…

• Help Desk Specialist

  Company: Steno

  Location: United States

  Salary: $0.027k - $0.036k

  Job type: full-time. Experience level: entry.

  Skills: IT Support, Help Desk, Troubleshooting, macOS, Windows, Remote support tools.

  On a regular basis you will: • Serve as the primary Tier 1 point of contact for end-user IT support, managing ticket intake, triage, and resolution through the Foqal ticketing system • Troubleshoot methodically — reproducing issues, consulting Guru documentation and prior tickets, and applying…

• eFiling Specialist (part-time)

  Company: Steno

  Location: United States

  Job type: part-time. Experience level: mid.

  Skills: eFiling, Litigation support, Legal Document Preparation, Court filing procedures, Journal Tech, Tyler Odyssey.

  Why Litigation Support Services at Steno Is Different Own the process from start to finish - handle eFiling with precision and accountability Keep client orders on track - review, prepare, submit, and track filings while meeting deadlines Be the problem-solver - prevent rejections, handle rush…

• Senior Product Manager

  Company: Steno

  Location: United States

  Salary: $175k - $210k

  Job type: full-time. Experience level: senior.

  Skills: Product Management, Product Strategy, Roadmap Development, Cross-functional leadership, User Research, Data Analysis.

  At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience.

• Payroll Manager

  Company: Steno

  Location: United States

  Salary: $85k - $100k

  Job type: full-time. Experience level: senior.

  Skills: Payroll management, Multi-state Payroll, Payroll compliance, Tax Filings, W-2 Preparation, Rippling HCM.

  On a regular basis you will Own and execute the full payroll cycle for all US and international employees and contractors, ensuring accuracy, timeliness, and compliance with federal, state, and local requirements.

• Customer Support Supervisor

  Company: Steno

  Location: United States

  Salary: $80k - $100k

  Job type: full-time. Experience level: mid.

  Skills: Team Leadership, Customer Support, Quality Assurance, Data Analysis, Performance Metrics, Conflict Resolution.

  On a regular basis, you will: Lead and support a remote team of 8 customer support agents, who are focused on delivering outstanding service, primarily by phone and email. Manage the team’s schedule, ensuring coverage needs are met.

• Court Reporter Relations Coordinator

  Company: Steno

  Location: United States

  Job type: full-time. Experience level: mid.

  Skills: onboarding, Project coordination, Community Engagement, Customer Relations, Relationship Management, Zendesk.

  Why the Provider Operations Team at Steno Is Different You're the court reporter's best friend – This team exists to get the right reporter on the right job, every time, and to care for them all along the way.

• People Operations Coordinator

  Company: Steno

  Location: United States

  Salary: $0.027k - $0.033k

  Job type: full-time. Experience level: entry.

  Skills: People Operations, HRIS, onboarding, Payroll Administration, Benefits Administration, Employee Lifecycle.

  Wins together – Stock options included. When Steno grows, you grow. Invests in you – Premium Medical, Dental, & Vision Coverage - options for you and your family, with 100% of premiums covered for some plans - well above industry benchmarks.