Workday Benefits Configuration Analyst at Benefit Harbor LP

United States

<p style="margin: 0in 0in 4pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Job Title: Workday Benefits Configuration Analyst</span></strong></span></p> <p style="margin: 0in 0in 4pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;">&nbsp;</p> <p style="margin: 0in 0in 4pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 115%; color: rgb(0, 0, 0);"><strong>Company Description</strong> Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built technology, the company simplifies complex benefits environments by streamlining enrollment, eligibility management, carrier data exchange, and regulatory compliance. Benefit Harbor primarily serves midsize to large enterprises, helping HR teams reduce administrative workload and ensure ACA compliance. With strong integrations to insurance carriers and a focus on modernizing benefits operations, the company enhances the experience for both administrators and employees. Team members collaborate in a technology-driven, client-focused environment that values accuracy, reliability, and service excellence.</span></p> <p style="margin: 0in 0in 4pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Summary/Objective</span></strong></span></p> <p style="margin: 0in 0in 3pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">The Workday Benefit Configuration Analyst is responsible for configuring, building, testing, and supporting benefit solutions within Workday, with a primary focus on Workday Benefits and HCM Core. The Analyst will translate business and benefits requirements into accurate system configurations and will work closely with internal teams, clients, implementation partners, and technology resources to ensure benefit products, plans, eligibility rules, business processes, and related configurations are accurately designed and delivered. The Analyst will also troubleshoot configuration issues, manage multiple priorities, and serve as a subject-matter expert for Workday Benefits configuration.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Essential Duties and Responsibilities include, but are not limited to:</span></strong></span></p> <p style="margin: 0in 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>The Workday Benefit Configuration Specialist will:</strong></span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Workday Configuration</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Configure and maintain Workday Benefits and HCM Core functionality.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Build and configure benefit plans, programs, eligibility rules, coverage levels, rates, deductions, and related benefit components.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Configure and maintain business processes and functional requirements within Workday.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Translate business and benefits requirements into effective Workday configurations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Perform system builds and configuration updates based on client and business requirements.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Maintain configuration documentation and system specifications.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Identify opportunities to improve configuration processes, efficiency, and system functionality.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Benefits Administration</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Apply strong knowledge of employee benefits and benefits administration to Workday configurations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Configure medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and other benefit offerings.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Understand benefit eligibility, enrollment rules, effective dates, life events, qualifying events, and coverage requirements.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Partner with benefits and implementation teams to ensure benefit configurations accurately reflect plan designs.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Review configurations for accuracy and compliance with established business requirements.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Testing &amp; Quality Assurance</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Develop and execute functional test scenarios for Workday Benefits and HCM Core configurations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Conduct unit, integration, regression, and user acceptance testing.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Identify, troubleshoot, and resolve configuration defects.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Analyze test results and determine appropriate corrective actions.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Partner with technical teams when issues involve integrations, data, or downstream systems.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Maintain a high level of data and configuration accuracy.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Integrations &amp; Troubleshooting</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Collaborate with technical and integration teams to troubleshoot Workday-related issues.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Assist with identifying data and configuration issues impacting benefit integrations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Review inbound and outbound data to help identify discrepancies.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Work with internal teams and partners to resolve issues efficiently.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Support troubleshooting related to benefit carrier feeds, integrations, and data exchanges when applicable.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Collaboration &amp; Support</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Work closely with Client Services, Deployment, Benefits, Technology, EDI, and other internal teams.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Participate in implementation and deployment activities.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Provide functional expertise and guidance to team members.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Communicate complex configuration concepts clearly to both technical and non-technical stakeholders.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Support ongoing system enhancements and client implementations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Participate in requirements gathering and solution design discussions.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Serve as a trusted subject-matter expert for Workday Benefits configuration.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Compliance</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Maintain accurate configuration and supporting documentation in accordance with established requirements and processes.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Adhere to applicable system, SOC II documentation, testing, and case management processes.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Other Duties</span></strong></span></p> <p style="margin: 0in 0in 3pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Required Qualifications</span></strong></span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>General Knowledge, Experience, Technical, and Problem-Solving Skills</strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• 5+ years of hands-on Workday experience, with significant experience in Benefits configuration.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Workday HCM Core Certification required.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Workday Benefits Certification required.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Demonstrated experience configuring Workday Benefits in Benefits technology platforms.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong understanding of benefits administration and benefit plan design.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Experience configuring benefit plans, eligibility, coverage, rates, deductions, and related business processes.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Experience with Workday testing and troubleshooting.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong analytical and problem-solving skills.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Ability to translate business requirements into system configurations.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong attention to detail and commitment to configuration accuracy.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>Communication Proficiency:</strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong written and verbal communication skills with the ability to communicate with both technical and non-technical personnel.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Ability to communicate complex configuration concepts clearly and effectively.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong listening, collaboration, and stakeholder-management skills.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>Collaboration &amp; Team Focus</strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Ability to work collaboratively with Client Services, Deployment, Benefits, Technology, EDI, clients, and implementation partners.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Ability to manage multiple projects and priorities in a fast-paced environment.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Strong work ethic and self-starter mentality with the ability to work independently.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Must possess integrity, reliability, responsibility, strong organizational skills, and high attention to detail.</span></p> <p style="margin: 5pt 0in 2pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong><span style="line-height: 115%;">Preferred Qualifications</span></strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">• Experience working with Workday Benefit Bridge is highly preferred.</span></p> <p style="margin: 0in 0in 1pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>&nbsp;</strong></span></p> <p style="margin: 0in 0in 1pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>Work Environment</strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">•&nbsp;&nbsp; The work is typically performed in a normal office environment on site at Benefit Harbor or in a remote home office. Some travel and extended hours may be required.</span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;"><strong>Suggested Schedule</strong></span></p> <p style="margin: 0in 0in 1pt 12.95pt; text-indent: -9.35pt; line-height: 115%; font-size: 9.5pt; font-family: Arial, sans-serif;"><span style="color: rgb(0, 0, 0); font-size: 12pt;">•&nbsp;&nbsp; This is a full-time exempt position. General hours of operation are Monday through Friday between the hours of 8 am to 5 pm with some flexibility to support clients throughout the continental US. Occasional evening or weekend hours may be required during peak periods.&nbsp;</span></p>