Legal Intake & Client Acquisition Specialist at CEO Lawyer Personal Injury Law Firm

Mexico

<div><body><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;text-align:center;padding-left:0px;'><u><span style="font-size:12pt;text-decoration:underline;white-space:pre-wrap;">What You’ll Own:</span></u></h2><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'><span style="font-size:12pt;white-space:pre-wrap;">Lead Conversion &amp; Client Acquisition</span></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Manage high-value inbound and outbound leads from initial contact through signed representation.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Conduct detailed consultations to understand the prospective client's situation and identify potential case opportunities.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Build trust quickly and confidently communicate the value of working with our firm.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Convert qualified prospects into signed clients.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Handle objections related to representation, fees, timing, competing firms, and hesitation.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Follow up strategically with undecided or unresponsive leads.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Identify opportunities that may have been overlooked during the initial intake process.</span></li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'><span style="font-size:12pt;white-space:pre-wrap;">Legal Intake</span></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Gather accurate and complete information regarding accidents, injuries, medical treatment, insurance coverage, liability, and other case-related details.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Recognize potential red flags and determine when a lead requires escalation or attorney review.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Maintain detailed and accurate intake documentation.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Ensure qualified cases transition smoothly into the appropriate legal team.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Deliver an excellent client experience from the very first interaction.</span></li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;padding-left:0px;'><span style="font-size:12pt;white-space:pre-wrap;">Performance &amp; Sales</span></h3><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">You will work in a </span><b><strong style="font-size:12pt;white-space:pre-wrap;">fast-paced, metrics-driven environment</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> where performance matters.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">We expect you to take ownership of metrics such as:</span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Lead-to-client conversion rate</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Signed cases</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Speed to lead / response time</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Follow-up activity</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Contact rate</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Lead recovery</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Intake quality and accuracy</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Client experience</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">You won't simply be answering calls. </span><b><strong style="font-size:12pt;white-space:pre-wrap;">You will be responsible for helping grow the firm.</strong></b></p><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;text-align:center;padding-left:0px;'><u><span style="font-size:12pt;text-decoration:underline;white-space:pre-wrap;">Who We're Looking For</span></u></h2><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">We're looking for someone who already understands how to perform at a high level.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">The ideal candidate has:</span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><b><strong style="font-size:12pt;white-space:pre-wrap;">3+ years of experience</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> in legal intake, client acquisition, high-volume sales, or a similar conversion-focused environment.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Strong preference for experience within </span><b><strong style="font-size:12pt;white-space:pre-wrap;">Personal Injury law firms</strong></b><span style="font-size:12pt;white-space:pre-wrap;">.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Proven experience converting leads or prospective clients into signed cases/customers.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Strong understanding of the Personal Injury intake process and client journey.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Excellent sales instincts and the ability to confidently ask for the client's business.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Strong objection-handling and negotiation skills.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Exceptional verbal communication and active listening skills.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">The ability to communicate with empathy while maintaining control of the conversation.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience working with CRMs, intake platforms, phone systems, and performance metrics.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">The discipline to consistently follow up with prospective clients.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">The ability to perform under pressure and manage a high volume of leads.</span></li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:center;padding-left:0px;'><u><span style="font-size:12pt;text-decoration:underline;white-space:pre-wrap;">Extra Points If You Have:</span></u></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience handling </span><b><strong style="font-size:12pt;white-space:pre-wrap;">motor vehicle accident, premises liability, wrongful death, or other Personal Injury leads</strong></b><span style="font-size:12pt;white-space:pre-wrap;">.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience working for a high-volume U.S. Personal Injury law firm.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience recovering leads that were previously lost, unresponsive, or undecided.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience working with intake KPIs, conversion reports, or sales dashboards.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Experience coaching or mentoring junior intake specialists.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Bilingual </span><b><strong style="font-size:12pt;white-space:pre-wrap;">English/Spanish</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> communication skills.</span></li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:12pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;text-align:center;padding-left:0px;'><u><span style="font-size:12pt;text-decoration:underline;white-space:pre-wrap;">Why Join Us?</span></u></h2><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">At CEO Lawyer Personal Injury Law Firm, intake isn't treated like a call center function.</span><b><strong style="font-size:12pt;white-space:pre-wrap;"> It is one of the most important growth engines of the firm.</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">Your conversations directly impact the people we are able to help and the continued growth of the organization.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">If you're an experienced legal intake or sales professional who is </span><b><strong style="font-size:12pt;white-space:pre-wrap;">competitive, persuasive, empathetic, disciplined, and hungry for growth</strong></b><span style="font-size:12pt;white-space:pre-wrap;">, we'd love to hear from you.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;'><br><u><b><strong style="font-size:12pt;text-decoration:underline;white-space:pre-wrap;">Our Core Values</strong></b></u></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:12pt;white-space:pre-wrap;">We are guided by a strong set of values that shape our culture, decisions, and the way we work together:</span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Trust</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We build strong relationships through honesty, transparency, and reliability.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Humility</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We stay open to learning, feedback, and continuous improvement.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Ethics</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We act with integrity and always do what’s right.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Hunger</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We are driven, ambitious, and committed to excellence.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Education</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We value growth, development, and knowledge-sharing.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Accountability</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We take ownership of our actions and deliver on our commitments.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Respect</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We treat everyone with professionalism, empathy, and fairness.</span></li><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="font-size:12pt;white-space:pre-wrap;">Teamwork</strong></b><span style="font-size:12pt;white-space:pre-wrap;"> – We collaborate and support each other to achieve shared success.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:13pt;font-weight:600;letter-spacing:0.25px;margin-top:14px;margin-bottom:4px;text-align:center;padding-left:0px;'><b><strong style="font-size:13pt;white-space:pre-wrap;">Ready to turn conversations into clients? Apply today.</strong></b></h3><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;'></h2></body></div>