Specialist, Talent Management at COLLETTE TRAVEL SERVICE INC
United States
$55k - $70k
<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;line-height:normal;background:white;' data-pasted="true"><span style='font-size:14px;font-family:"Arial",sans-serif;color:#414141;'>Collette is seeking a <strong>Specialist, Talent Management</strong> to join our People & Culture team This is a remote position.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Aptos",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'> About Collette:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'> Let Us Show You the World</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise.</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Collette's passionate team works hard to fulfill travel dreams and is always looking for talent that will help shape the company's future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for travelers around the globe, Collette is all about the people.</span><em><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Your journey starts here.</span></em></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><br></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Job Summary</span></strong></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>The Specialist, Talent Management reports to the Sr. Director, Talent Management & Development and supports the design, development, delivery, administration, and continuous improvement of learning experiences for employees, travel advisors, Tour Managers, Client Care teams, and other priority audiences. This role combines hands-on content development and facilitation with learning management system administration, learner support, reporting, and project coordination, with the opportunity to grow and expand skills across learning design, technology, reporting, and cross-functional project support.</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>The Specialist partners with subject matter experts and business stakeholders to translate content into practical, accessible learning experiences. The role also supports Collette University and ASCEND administration, including course setup, learner access, assignments, content updates, completion tracking, and reporting.</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>The ideal candidate is organized, service-focused, and comfortable moving between content creation, facilitation, LMS administration, reporting, and day-to-day learner support while managing multiple priorities and responding to evolving business needs.</span></p><h1 style='margin-top:.25in;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;font-size:27px;font-family:"Aptos Display",sans-serif;color:#0F4761;font-weight:normal;'><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Primary Functions:</span></strong></h1><div style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><ul style="margin-bottom:0in;list-style-type: disc;margin-left: 6.550000000000001px;"><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Learning Design, Content Development & Delivery: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Design, build, revise, publish, and maintain digital modules, presentations, facilitator materials, transcripts, videos, activities, job aids, and supporting resources for advisor, employee, compliance, Client Care, Tour Manager, and technology-learning audiences.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Translate subject matter expert content into clear learning objectives, practical module structures, and easy-to-navigate learning experiences that support a range of learner needs and levels of technical comfort.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Facilitate virtual and in-person learning sessions as assigned and review learning materials for clarity, consistency, accessibility, accuracy, and instructional quality.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Advisor Learning Support: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Provide day-to-day support for advisor learning questions related to access, login links, enrollments, assignments, completions, certifications, and learning status across Collette University and MCV U.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support advisor account and learning-path administration, including bulk uploads, enrollments, record updates, deactivations, assignments, and follow-up on SSO or learner-data issues.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Partner with Marketing, Sales, Client Care, and subject matter experts to build, revise, launch, monitor, and maintain advisor learning modules, including market- and experience-based learning pathways.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Learning Reporting & Tracking: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Run, validate, organize, and distribute recurring and one-time completion and progress reports for Client Care, BDMs, leaders, and other stakeholders.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Maintain reporting grids and learner tracking tools, complete required market or customer sorting, respond to urgent reporting requests, and provide clear visibility into learner progress.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Track advisor account activity and setup counts and support recurring stakeholder updates with accurate reports and supporting documentation.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Tour Manager Learning & ASCEND: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support structured Tour Manager onboarding, microlearning, and ongoing development through ASCEND and Collette University.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Help translate the Tour Manager learning strategy into a phased curriculum and practical roadmap; coordinate module development, review cycles, monthly updates, progress tracking, video-based learning, and just-in-time resources.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Administer Tour Manager learner access, content updates, assignments, and reporting while partnering with business subject matter experts to keep learning current and consistent.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Compliance & Required Learning: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support the administration and improvement of required learning across locations and learner groups, including completion tracking, audit evidence, launch communications, manager guidance, reminders, and country-specific content updates.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Client Care Training: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support practical learning for new and existing Client Care employees and facilitate Customer Service Foundations training for new-hire classes when requested.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Onboarding & Orientation: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support a consistent Day 1 and ongoing onboarding experience by facilitating and updating orientation materials, maintaining regional benefits presentations, coordinating schedules and communications, and advising on department-specific onboarding modules.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>AI, Microsoft 365 & Technology Adoption: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Support learning initiatives related to AI, Microsoft 365, Copilot, and other workplace technologies, including learning paths, communications, responsible AI education, adoption resources, rollout support, and completion tracking.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Learning Management System Administration: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Upload completed course files and resources; configure course titles, descriptions, categories, assignments, learning paths, and learner-facing details; and confirm information is accurate before launch.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Maintain consistency between design documentation, source files, and LMS course setup, and support quality checks, content-library organization, and ongoing course maintenance.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Cross-Functional & Project Support: </span></strong><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Coordinate with People & Culture, Marketing, Sales, Client Care, Tour Manager teams, and other business partners to manage reviews, updates, communications, schedules, and deliverables.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Identify opportunities to simplify processes, strengthen learner support, improve reporting, create reusable tools, and adapt responsibilities as organizational needs evolve.</span></li></ul></div><h1 style='margin-top:.25in;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;font-size:27px;font-family:"Aptos Display",sans-serif;color:#0F4761;font-weight:normal;'><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Knowledge and Skills:</span></strong></h1><div style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><ul style="margin-bottom:0in;list-style-type: disc;margin-left: 6.550000000000001px;"><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;'>Bachelor’s degree preferred, or any combination of education and experience may be considered.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Experience developing practical learning content such as digital modules, presentations, facilitator materials, job aids, videos, communications, and supporting resources.</span></li></ul></div><div style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><ul style="margin-bottom:0in;list-style-type: disc;margin-left: 6.550000000000001px;"><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Working knowledge of adult-learning and instructional-design principles, with the ability to organize information into clear, accessible learning experiences.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Experience administering a learning management system such as Litmos, Courseau, or comparable platforms including user enrollments, assignments, courses, learning paths, content uploads, completion tracking, and reporting.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Strong attention to detail and ability to validate learner data, course setup, assignments, reports, and learner-facing information.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Ability to analyze, organize, and communicate learning completion and progress data using reports, spreadsheets, and tracking tools.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Strong written, verbal, presentation, and facilitation skills for virtual and in-person environments.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Ability to partner effectively with subject matter experts and translate business content into learner-friendly resources.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Strong organization and project coordination skills, with the ability to manage multiple priorities, recurring tasks, stakeholders, and deadlines.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Comfort using Microsoft 365 tools and learning technologies; willingness to learn new content-authoring, reporting, AI, and digital adoption tools.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:105%;font-family:"Arial",sans-serif;font-size:14px;color:black;'>Service-oriented approach, sound judgment, professionalism, adaptability, and commitment to an accurate and consistent learner experience.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='font-family:"Arial",sans-serif;font-size:14px;color:black;'>Experience supporting compliance learning, onboarding, customer service training, travel-industry learning, or technology adoption preferred.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><span style='line-height:107%;font-family:"Arial",sans-serif;font-size:14px;'>Experience using AI and emerging technologies in learning, content development, reporting, or process improvement.</span></li></ul></div><p style="margin-top:0in;margin-right:0in;margin-bottom:4.0pt;margin-left:16.55pt;text-indent:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><br></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>Compensation & Benefits</span></strong></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;line-height:normal;background:white;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>We believe in taking care of our team—inside and outside of work.</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;line-height:normal;background:white;"><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>The pay range for this position is $55,000 - $70,000.</span></p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;color:black;'>What We Offer:</span></strong></p><ul type="disc" style="margin-bottom:0in;"><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Health & Wellness:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Time Off:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> Generous PTO, paid holidays, and your birthday!</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Volunteer Time:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> Paid hours to give back to causes you care about</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Financial Security:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> 401(k) with company match</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Family Support:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> Paid parental leave, paid bereavement leave and access to our Employee Assistance Program</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><strong><span style='font-size:14px;font-family:"Arial",sans-serif;'>Career Growth:</span></strong><span style='font-size:14px;font-family:"Arial",sans-serif;'> Tuition reimbursement to help you level up your skills</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:black;line-height:normal;background:white;"><span style='font-size:14px;font-family:"Arial",sans-serif;'>Exclusive travel discounts, incentives and more!</span></li></ul><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:10.0pt;font-family:Montserrat;color:#24343A;"><br></p></div></div>
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