Is the Tour Operations Specialist - IC position at COLLETTE TRAVEL SERVICE INC fully remote?

Yes, this Tour Operations Specialist - IC position at COLLETTE TRAVEL SERVICE INC is a remote position. The role is available for candidates in Portugal.

Is this a full-time or part-time Tour Operations Specialist - IC role?

This is a contract Tour Operations Specialist - IC position at COLLETTE TRAVEL SERVICE INC.

How do I apply for the Tour Operations Specialist - IC position at COLLETTE TRAVEL SERVICE INC?

You can apply for this Tour Operations Specialist - IC position by clicking the "Apply Now" button on this page, which will take you to COLLETTE TRAVEL SERVICE INC's application portal.

Tour Operations Specialist - IC at COLLETTE TRAVEL SERVICE INC

Portugal

<div><div><div>Collette is seeking a Tour Operations Specialist for the Tour Development and Delivery Team. The ideal candidate must reside in Spain or Portugal. This is an Independent Contractor position. About Collette: Let Us Show You the WorldThere has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.  Job Summary: The Tour Operations Specialist is responsible for executing and maintaining operational accuracy and vendor management for all tour components within an assigned territory. Handles all aspects of key line items within the operations systems from end to end. This position has ownership of vendor, departure specific, updates and confirmations for assigned territory as well as supporting secure space and chase bids. Meets regularly with Tour Operations Managers, Designers and Buyers to provide status on pending items and make relevant updates within the operating systems. Key functions of the role align to company’s Excellence and Revenue goals. Primary Functions:  <ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Builds a strong relationship with vendors through clear and consistent communication to confirm and update tour components, vendor status and subsequently records confirmations within the operations systems. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Attends regional meetings to support operational consistency of vendor services with established tour itinerary and identifies key operational needs as well as tour deviations.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Works across multiple company departments to ensure tour components are accurate and consistent throughout all channels, ensuring overall tour integrity for optimal traveler satisfaction. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Drives communication with tour managers, buyers, product managers, and designers regarding vendor hot issues. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Supports Product Manager to troubleshoot and address vendor issues raised by Tour Managers for assigned region.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Supports the creation and maintenance of various tour documents</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Support Regional Team in finding back up options as needed based on vendor denials. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Supports ongoing vendor communication and service status; monitors and attends to inquiries and issues (i.e. confirmations, questions, issues, requests for information, invoices, complaints).</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Builds non-required line items into the operational systems to include assigning services, creating suppliers, contract management, creating layout items and date assignments for side rsv tour components, ad hoc. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Assists with builds and audits of side rsv tour components within assigned region with a high level of accuracy.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Assists with maintenance and changes of tour components in the operations systems as needed.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Supports securing tickets for operational elements of the tour that require pre-purchase, as needed. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Partners with regional team to support FAMs and add dates processes, as assigned. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Assists with Tour Change side rsv build updates and vendor messaging with flawless accuracy, as needed </li></ul> Knowledge and Skills: <ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Bachelor’s degree preferred or equivalent combination of education and experience.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Experience in scheduling, logistics, supply chain, inventory, or working within inventory or ERP systems a plus.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">High level of initiative, analytical thinking and problem solving required.  </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Ability to plan, organize and prioritize work in a fast-paced environment efficiently and accurately.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">High level of initiative and ownership in decision making.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Possess a proactive, positive, and professional approach and demeanor to their work.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Collaborate well with others and foster a cooperative work environment.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Must be flexible to an ever-changing travel industry and educated in current events worldwide. </li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Ability to effectively create and communicate through all means of communication to all stakeholders.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Must possess a high level of technical ability to work within proprietary inventory management/operations system.</li><li style="margin: 0in; font-size: 11pt; font-family: Aptos, sans-serif; line-height: 1.15;">Proficient in MS Office.</li></ul></div></div></div>

Apply Now

Remote Opportunity

Tour Operations Specialist - IC

Q: What are the main requirements for the Tour Operations Specialist - IC role?

Key requirements include: Reside in Spain or Portugal, Execute and maintain operational accuracy and vendor management for all tour components within an assigned territory, Handle all aspects of key line items within the operations systems from end to end, and more.

Join COLLETTE TRAVEL SERVICE INC as a mid professional working remotely from Portugal. Explore the role, benefits, and apply in one place.

Tour Operations Specialist - IC

COLLETTE TRAVEL SERVICE INC

Contract

$60,000 - $100,000*

6 months ago

Collette is seeking a Tour Operations Specialist for the Tour Development and Delivery Team. The ideal candidate must reside in Spain or Portugal. This is an Independent Contractor position. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry.

Portugal

Operations

Mid

Vendor management

Scheduling

Logistics

+5 more

Job Description

Collette is seeking a Tour Operations Specialist for the Tour Development and Delivery Team. The ideal candidate must reside in Spain or Portugal. This is an Independent Contractor position.

About Collette: Let Us Show You the World

There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.

Job Summary:

The Tour Operations Specialist is responsible for executing and maintaining operational accuracy and vendor management for all tour components within an assigned territory. Handles all aspects of key line items within the operations systems from end to end. This position has ownership of vendor, departure specific, updates and confirmations for assigned territory as well as supporting secure space and chase bids. Meets regularly with Tour Operations Managers, Designers and Buyers to provide status on pending items and make relevant updates within the operating systems. Key functions of the role align to company’s Excellence and Revenue goals.

Primary Functions:

Builds a strong relationship with vendors through clear and consistent communication to confirm and update tour components, vendor status and subsequently records confirmations within the operations systems.
Attends regional meetings to support operational consistency of vendor services with established tour itinerary and identifies key operational needs as well as tour deviations.
Works across multiple company departments to ensure tour components are accurate and consistent throughout all channels, ensuring overall tour integrity for optimal traveler satisfaction.
Drives communication with tour managers, buyers, product managers, and designers regarding vendor hot issues.
Supports Product Manager to troubleshoot and address vendor issues raised by Tour Managers for assigned region.
Supports the creation and maintenance of various tour documents
Support Regional Team in finding back up options as needed based on vendor denials.
Supports ongoing vendor communication and service status; monitors and attends to inquiries and issues (i.e. confirmations, questions, issues, requests for information, invoices, complaints).
Builds non-required line items into the operational systems to include assigning services, creating suppliers, contract management, creating layout items and date assignments for side rsv tour components, ad hoc.
Assists with builds and audits of side rsv tour components within assigned region with a high level of accuracy.
Assists with maintenance and changes of tour components in the operations systems as needed.
Supports securing tickets for operational elements of the tour that require pre-purchase, as needed.
Partners with regional team to support FAMs and add dates processes, as assigned.
Assists with Tour Change side rsv build updates and vendor messaging with flawless accuracy, as needed

Knowledge and Skills:

Bachelor’s degree preferred or equivalent combination of education and experience.
Experience in scheduling, logistics, supply chain, inventory, or working within inventory or ERP systems a plus.
High level of initiative, analytical thinking and problem solving required.
Ability to plan, organize and prioritize work in a fast-paced environment efficiently and accurately.
High level of initiative and ownership in decision making.
Possess a proactive, positive, and professional approach and demeanor to their work.
Collaborate well with others and foster a cooperative work environment.
Must be flexible to an ever-changing travel industry and educated in current events worldwide.
Ability to effectively create and communicate through all means of communication to all stakeholders.
Must possess a high level of technical ability to work within proprietary inventory management/operations system.
Proficient in MS Office.

Requirements

Reside in Spain or Portugal
Execute and maintain operational accuracy and vendor management for all tour components within an assigned territory
Handle all aspects of key line items within the operations systems from end to end
Build a strong relationship with vendors through clear and consistent communication
Attend regional meetings to support operational consistency of vendor services with established tour itinerary
Work across multiple company departments to ensure tour components are accurate and consistent throughout all channels

Skills

Vendor management

Scheduling

Logistics

Supply Chain

Inventory systems

ERP systems

Analytical Thinking

Operational Accuracy

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 60%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join COLLETTE TRAVEL SERVICE INC today

Salary Range (AI-Estimated)*

$60,000 - $100,000

60% confidence

Posted 6 months ago

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