ServiceNow SPM Technical Consultant at CONFIGURETEK
United States
$0.06k - $0.09k
<div class="trix-content"> <div> <strong><br>Role description</strong> <br><br> </div><ul> <li>Build the demand management foundation: intake form, assessment and approval workflow, plus the Smartsheet-to-ServiceNow demand field mapping and data import. </li> <li>Configure program and project management — templates, project task and WBS structure, and status report templates with KPIs, milestones and RAG reporting. </li> <li>Build the Smartsheet field mappings into project, project task, program and portfolio records, including picklist translation and date/duration conventions. </li> <li>Configure financial management: rate cards, cost plan structure, fiscal calendar and period setup, then load purchase orders, invoices and CMS funding with federal/state match splits. </li> <li>Configure resource management — resource plans, role-based allocation and capacity views. </li> <li>Rebuild demand, project, program and portfolio reporting in ServiceNow and validate parity against Power BI ahead of its retirement. </li> <li>Unit test all configuration and produce as-built documentation ahead of UAT handoff. </li> </ul><div> <strong><br>Required experience</strong> <br><br> </div><ul> <li>5–8 years hands-on ServiceNow SPM/ITBM configuration across demand, project, program and portfolio management. </li> <li>Direct experience building cost plans, fiscal period configuration, and forecast versus actual reporting in ServiceNow. </li> <li>Demonstrated data migration into SPM — field mapping, transform maps, import sets and reconciliation — ideally from Smartsheet or a comparable PPM toolset. </li> <li>Performance Analytics and reporting build experience, including replacing an incumbent BI tool and proving parity before decommission. </li> <li>Preferred — uses AI heavily across SPM build and migration: mapping legacy field structures, generating transform logic, producing reconciliation test scenarios from source extracts, and drafting as-built documentation. </li> <li>Applies AI to large financial and project data sets while personally verifying results against source. </li> <li>ServiceNow CSA required; CIS-SPM strongly preferred. Public sector or CMS funding familiarity a plus. </li> </ul> </div> <p>This is a remote position.</p>
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