Revenue Operations Analyst at Cordance
United States
<div class="content-intro"><p>Cordance is dedicated to accelerating the growth of vertically focused business-to-business (B2B) software-as-a-service (SaaS) companies through acquisition and long-term tactical and financial guidance. We’re experienced operators and subject-matter experts with a passion for software and building businesses. We partner with founders to help them scale their businesses and realize their companies’ full potential.</p> <p>We look for businesses with strong leadership and high potential for profitable growth, and work together to increase year-over-year revenue, company efficiency, and impact. Cordance envisions that all companies we work with achieve their full potential. We embrace what makes each company great and build on those foundations. We believe in elevating a company as it scales, delivering dignity to the organization and its employees, and sharing a passion for building a legacy.</p></div><p><span data-contrast="auto">About the Role:</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">We are looking for a highly motivated <strong>Revenue Operations Analyst</strong> to own commissions & compensation administration across Cordance's sales organization and help support the RevOps team's reporting operations. This role will be an integral member of our Revenue Operations team and will assume responsibility for processing and reconciling commissions for our sales organization, integrating acquisitions into our compensation & commissions process, creating and augmenting incentive structures in our commissions software platform, and ensuring the data used for sales KPI reporting is accurate. This role will also have a secondary focus supporting Cordance's Sales Enablement function, specifically the Quote-to-Cash (QTC) process. The ideal candidate brings expertise in managing commissions software platforms, analyzing data, building BI-driven reporting, and designing operational frameworks that scale across a multi-stakeholder, fast-paced environment</span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Administer commission plans for AEs, SDRs, and Sales leadership including the timely distribution of plans</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Own the commissions software platform, including issue resolutions, plan uploads, manual adjustments, and platform augmentations reflecting changes to incentive plan structures</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Standardize and administer variable compensation payments including commission bonuses, SPIFF payouts and other custom compensation plan terms </span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Integrate newly acquired business units into the commissions software platform; onboard sellers and BU leaders on Cordance's commissions process</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Respond to rep and BU President commissions questions; own month-end close delivery to Finance</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Work closely with Human Resource and FP&A to track changes for new hires, terminations, transfers, compensation, and retroactive changes</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Ensure CRM hygiene by building dashboards in Cordance’s BI tool and working with our Data Team to implement automations in CRM; own communication of required actions to Business Units</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Manage the Jira ticket queue for RevOps data and reporting requests</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Assisting with ad hoc commission data gathering, reporting, analysis and other projects as needed</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Support our Director of Sales Enablement in leading biweekly Quote to Cash Office hours</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Required Qualifications:</span><span data-ccp-props="{}"> </span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in a quantitative field such as Economics, Finance, Accounting, Mathematics, Statistics or Engineering</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">2-4+ years of experience as a RevOps Analyst, Sales Compensation Analyst, or Business Analyst</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Understanding of sales incentive compensation design and related administrative experience</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience with SPIFF or similar cloud-based sales commissions and incentive compensation tool</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Advanced Microsoft Excel skills (pivot tables, lookups, ability to create complex data models, etc.)</span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications</span><span data-ccp-props="{}"> </span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Some level of experience working with Configure, Price, Quote (CPQ) tools integrated to CRM’s (Hubspot & Salesforce)</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Experience working with Jira </span><span data-ccp-props="{}"> </span></li> </ul> <p><strong><span data-contrast="auto">Skills</span><span data-ccp-props="{}"> </span></strong></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Detail oriented with excellent organizational and time management skills</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Excellent verbal and written communication, collaborative, and people skills</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Proactive problem-solver who identifies challenges and recommends effective solutions</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Able to work independently, manage priorities, and take ownership of responsibilities </span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-ccp-props="{}"> </span></p><div class="content-conclusion"><p><em>Please note that we do not accept unsolicited resumes, work on a Corp-to-Corp basis, or engage with non-vetted external agencies.</em></p> <h3>Why Join Us?</h3> <p>At Cordance, we believe in taking care of our team members. When you join us, you’ll enjoy a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:</p> <ul> <li><strong>Health and Wellness:</strong> <ul> <li>Comprehensive Health Coverage: Coverage begins on your first day of employment.</li> </ul> </li> <li><strong>Retirement Savings:</strong> <ul> <li>401K Plan (US): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.</li> <li>RRSP (CAN): We match 1:1 for the first 3% of contributions and 0.5:1 for the next 2%. Contribute 5% of your salary and get a 4% match. Choose from pre-tax and Roth options. You’re eligible the first of the month after 90 days and immediately vested.</li> </ul> </li> <li><strong>Paid Time Off:</strong> <ul> <li>Flexible PTO: Enjoy uncapped paid time off to balance your work and personal life.</li> </ul> </li> <li><strong>Parental Leave:</strong> <ul> <li>12 weeks paid leave for all employees.</li> </ul> </li> <li><strong>Remote Work Support:</strong> <ul> <li>Monthly Stipend: Receive $75 USD / $140 CAD per month for phone and internet if you work remotely.</li> </ul> </li> <li><strong>Holidays:</strong> <ul> <li>Generous Holiday Schedule: Benefit from an extensive list of holidays to recharge and spend time with loved ones.</li> </ul> </li> </ul> <p>Join us and be part of a company that values your contributions and well-being from day one!</p> <h5><strong><em>EEOC & ADA Statement</em></strong><strong>:</strong></h5> <h5><strong>Cordance and its companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, creed, sex, nationality, ancestry, national origin, disability status, genetics, protected veteran status, affectional or sexual orientation, gender identity or expression, marital status, or any other characteristic protected by federal, state, or local laws.</strong></h5> <h5><strong>Cordance and its companies comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources.</strong></h5> <h5><strong>This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</strong></h5> <h5><strong>Final candidate must be able to pass a background check.</strong></h5> <h5><strong>To view applicant notices required under federal and state law, please visit: <a href="https://cordance.co/applicant-notices/">https://cordance.co/applicant-notices/</a></strong></h5></div>
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