Is the Member Services Coordinator position at Cottingham & Butler fully remote?

Yes, this Member Services Coordinator position at Cottingham & Butler is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Member Services Coordinator role?

This is a full-time Member Services Coordinator position at Cottingham & Butler.

What are the main requirements for the Member Services Coordinator role?

Key requirements include: Help individuals understand their coverage, Resolve issues, Connect them with the care and resources they need, and more.

What benefits does Cottingham & Butler offer for this position?

Cottingham & Butler offers the following benefits: Dental Insurance, Vision Insurance, Pay in Crypto, Parental Leave, Life Insurance.

How do I apply for the Member Services Coordinator position at Cottingham & Butler?

You can apply for this Member Services Coordinator position by clicking the "Apply Now" button on this page, which will take you to Cottingham & Butler's application portal.

Remote Opportunity

Member Services Coordinator

Join Cottingham & Butler as a entry professional working remotely from United States. Explore the role, benefits, and apply in one place.

Member Services Coordinator

Cottingham & Butler

Full Time

$60,000 - $100,000*

4 months ago

Member Service Coordinator Location: Des Moines, IA (remote). What Our Member Service Coordinators Do and Why It’s Important: Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits.

United States

Customer Success

Entry

Customer Service

Benefit Coordination

Insurance Verification

+5 more

Job Description

Member Service Coordinator

Location: Des Moines, IA (remote). What Our Member Service Coordinators Do and Why It’s

Important: Member Service Coordinators play a key role in delivering our advocacy services, serving as a trusted resource for members as they navigate their employer benefits. In this role, you will help individuals understand their coverage, resolve issues, and connect them with the care and resources they need—ensuring a seamless experience through phone, email, and chat interactions. In addition, Member Service Coordinators support participants throughout their company’s wellness program by answering questions and assisting with a variety of program-related needs. We are seeking candidates who are confident guiding individuals through benefit questions and delivering a high-touch, supportive level of service. This role is a great fit for individuals with experience in roles such as receptionist, scheduler, insurance verification, or within a medical environment, as well as those with strong customer service skills who are looking to make a meaningful impact.

Schedule: The standard work week for this position will be Monday through Friday, 8-5pm. Full-Time

Benefits - Most benefits start day 1 Medical, Dental, Vision Insurance Flex Spending or HSA 401(k) with company match Profit-Sharing/Defined Contribution (1-year waiting period) PTO/Paid Holidays Company-paid ST and LT Disability Maternity Leave/Parental Leave Subsidized Parking Company-paid Term Life/Accidental Death Insurance About Cottingham and Butler’s Health and Wellness Division Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs. Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Requirements

Help individuals understand their coverage
Resolve issues
Connect them with the care and resources they need
Support participants throughout their company's wellness program
Answer questions and assist with program-related needs

Benefits

Dental Insurance
Vision Insurance
Pay in Crypto
Parental Leave
Life Insurance

Skills

Customer Service

Benefit Coordination

Insurance Verification

Scheduling

Communication

Problem Solving

Member Advocacy

Wellness program support

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 60%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join Cottingham & Butler today

Salary Range (AI-Estimated)*

$60,000 - $100,000

60% confidence

Posted 4 months ago

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