Shopper Operations Sr Analyst at Delivery Hero

Mid

KPI Analysis

Data Visualization

SQL

+5 more

Job Description

Descripción de la empresa PedidosYa forma parte de Delivery Hero, empresa líder mundial en servicios de delivery con presencia en ~65 países. PedidosYa es la empresa de tecnología líder en delivery y quick-commerce en Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a millones de personas usuarias, empresas y repartidores con una amplia variedad de productos y servicios. PedidosYa opera en 15 países en latinoamérica, y en 2020 lanzó PedidosYa Markets, el primer mercado 100% digital que entrega alimentos y artículos para el hogar en 15 minutos. Delivery Hero cotiza en la Bolsa de Frankfurt desde 2017 y forma parte del índice bursátil MDAX. Descripción del empleo Coordinación

Regional: Actuar como el nexo principal entre el equipo regional y los mercados locales, asegurando una comunicación fluida, ordenada y accionable.

Monitoreo Operativo: Dar seguimiento continuo a la performance y a los principales indicadores de cada país para detectar riesgos de forma temprana.

Sinergia Multifuncional: Conectar las demandas de los equipos locales con especialistas regionales de Performance, Data y Excelencia Operativa para canalizar soluciones efectivas. Ejecución Estratégica: Coordinar e impulsar la adopción de procesos, herramientas y planes de mejora alineados con las prioridades regionales. Gestión de

Negocio: Preparar reportes, resúmenes estratégicos y actualizaciones clave para facilitar la toma de decisiones en las reuniones de seguimiento operativo. Requisitos De 1 a 3 años de experiencia en operaciones, business operations, gestión de cuentas o coordinación de proyectos regionales. Experiencia previa en industrias de e-commerce, retail, quick commerce, logística o marketplaces. Capacidad demostrada para interpretar KPIs, analizar grandes volúmenes de datos y detectar desvíos operativos. Manejo de herramientas de visualización de datos como Looker, Tableau, Looker Studio o lenguaje SQL. Dominio de idioma inglés intermedio o avanzado (oral y escrito). Información adicional Crear valor para un gran ecosistema de negocio. Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía. Moverte a la velocidad de tus ideas y emprender. Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios. Generar impacto positivo en las personas y el planeta. Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo. En PedidosYa, el impacto no se mide solo en resultados sino en cómo los alcanzamos.

Buscamos al mejor talento: personas que vibren con nuestros valores, la forma en la que pensamos, decidimos y colaboramos todos los días. Lo que lográs es clave, pero el “cómo” lo hacés es lo que nos define. Jugando en equipo, hacemos que el negocio y nuestro ecosistema sigan creciendo, mientras le simplificamos el día a día a millones de personas. 👉 Conocé nuestros valores aquí. La diversidad de talento potencia nuestra Cultura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales. En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto. #CulturaPeYa #LaDiversidadNosPotencia

Skills

KPI Analysis

Data Visualization

SQL

Project coordination

Business Operations

Strategic reporting

Cross-functional Collaboration

Operational Monitoring

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Posted 3 months ago

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