Member Engagement Contractor – German Language at Ekō
Worldwide
€0.037k - €0.042k
<h2><span style="font-weight: 400;">Summary</span></h2> <p><span style="font-weight: 400;">Ekō is looking for a Member Engagement Contractor who is fluent in written and spoken German. </span></p> <p><span style="font-weight: 400;">This position will communicate with our German-speaking member base and help us run campaigns against corporations behaving badly. This role will motivate and involve our members in driving action for global economic justice.</span></p> <p><span style="font-weight: 400;">This position reports to our Member Engagement Team and operates at the intersection of supporter engagement, donor relations, and fundraising. The individual in this role will primarily focus on answering all inquiries from our German-speaking members in our member-facing inboxes, ensuring that inquiries are handled promptly and professionally and that supporters receive the best possible experience. They will also assist with the implementation of our donor appreciation program.</span></p> <p><span style="font-weight: 400;">This role will provide German-language support by editing and reviewing campaign and fundraising materials. They will also set up fundraisers and petitions in both English and German and work in ActionKit to build, proofread, and approve digital mailings.</span></p> <p><span style="font-weight: 400;">Prior experience with ActionKit is beneficial but not mandatory, as training will be provided. Familiarity with another CRM, or general comfort with learning new technology, is preferred. </span></p> <p><span style="font-weight: 400;">This is a remote part-time position, requiring 10-20 hours per week for an initial 6-month period, with the possibility of extension. The contract</span><span style="font-weight: 400;"> can be undertaken by anyone living between GMT+0 and GMT+3 timezones. </span></p> <p><span style="font-weight: 400;">Please be aware that this is a</span><strong> temporary contracted position</strong><span style="font-weight: 400;"> with a fixed term, not a salaried core staff role. If you have any questions on what this means, please reach out via </span><a href="mailto:jobs@eko.org"><span style="font-weight: 400;">jobs@eko.org</span></a><span style="font-weight: 400;"> prior to application. </span></p> <h2><span style="font-weight: 400;">A bit about us</span></h2> <p><span style="font-weight: 400;">Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. We are a movement of more than 23 million people, brought together by a global team of ~30 campaigners, fundraisers, product, and operations staff. Our purpose is to challenge corporate power everywhere to put people and the planet over profit. We hold the biggest corporations in the world (and their political allies) to account by mobilising millions of people to take collective action and by building partnerships with on-the-ground activists and organisers. </span></p> <p><span style="font-weight: 400;">We innovate, experiment, and embrace professional and organisational growth. We invest in people and we invest in how we work, because our vision calls on us to build the most effective, global, diverse, and talented team possible.</span></p> <h2><span style="font-weight: 400;">Scope of work</span></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor and respond to our German-speaking members in the member-facing inboxes;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support with the implementation of our donor appreciation program, such as emailing donors in German to express thanks and learn more about their motivation for donating;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate materials into German;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review and polish campaign materials: Proofread content to ensure quality standards are met;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor engagement through CRMs: Set up and monitor campaigns using ActionKit (including uploading content into ActionKit, setting up correct technical specifications, and checking that the emails will be sent to the intended recipients with working links and proper formatting);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyse results and optimise efforts: Identify successes and areas for improvement.</span></li> </ul> <h2><span style="font-weight: 400;">Skills and experience </span></h2> <p><span style="font-weight: 400;">All roles at Ekō require you to be:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Dedicated to building a fairer and more sustainable global economy;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to demonstrate a commitment to building a diverse, equitable, and inclusive work community; </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to communicate in English (our primary working language at Ekō); and</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to work remotely.</span></li> </ul> <p><span style="font-weight: 400;">And, this role in particular will require you to:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have experience with member/customer services work;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be familiar with CRMs;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and oral communication skills, in German and English; </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be super attentive to details;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be savvy with tech; </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quickly catch on to new digital platforms, troubleshoot issues, and use available resources to learn (with support);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep things organized;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be an awesome team player;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have excellent translation skills and experience translating from written English to German, combined with creative thinking to craft engaging texts;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be keen to learn and develop new skills, be flexible and solutions oriented.</span></li> </ul> <h2><span style="font-weight: 400;">Big plus</span></h2> <p><span style="font-weight: 400;">We know that no one can possibly have all these skills and experiences – you will likely be able to bring 2 or 3 of the following to our team:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience using ActionKit or other CRM tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in digital campaigning and/or fundraising</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand basic data analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency detecting patterns in feedback and suggesting how to resolve issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good sense of how to prioritise member feedback and when to escalate an issue</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with donation platforms like Braintree, PayPal, and GoCardless</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be fluent in French and/or Dutch to help with other translation needs</span></li> </ul> <h2><span style="font-weight: 400;">How to apply</span></h2> <p><span style="font-weight: 400;">We don’t find cover letters particularly helpful in seeing the way you might fit with this job. Instead, use the form below to upload your resume/CV and your answers to the following three questions in English:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Why are you applying for this job? (suggested word limit: 200);</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Please tell us about a time you have translated between English and German. What made that interesting? How did you go about fully capturing the meaning of what you were translating, beyond a literal translation of the words on the page? </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">List which of the “Big Pluses” qualifications above you believe you will bring to your work with Ekō, with a few words of explanation.</span></li> </ul> <p><span style="font-weight: 400;">Applications are scheduled to close on April 6, 2026, but they might close sooner if we receive a sufficient number of applicants. So, it's a good idea to </span><strong>get your application in early</strong><span style="font-weight: 400;">!</span></p> <p><span style="font-weight: 400;">Applications are only accepted through our website: </span><a href="http://www.sumofus.org/about/jobs/"><span style="font-weight: 400;">www.eko.org/about/jobs/</span></a></p> <h3><span style="font-weight: 400;">Further details</span></h3> <p><span style="font-weight: 400;">Compensation is competitive and will be determined based on a combination of experience, seniority, and where you live. (For some context: this position in Germany would pay €37-€42 per hour depending on experience, seniority, and location. In other regions, compensation will be adjusted for local currency and local market rates.) </span></p> <p><span style="font-weight: 400;">We are an equal opportunity employer and are committed to racial equity and social justice. </span></p>
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