Administrative Assistant at EmployU, Inc

United States

Description Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, being surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employU! Our team works within the disability community to empower our customers with the knowledge, connections, and the confidence required to achieve independence by establishing a sustainable career. Because we are always expanding, there is always an opportunity for growth for those looking for career advancement. Full-time employees are offered: Health Insurance Health Savings Account Dental Insurance Vision Insurance Life Insurance Employee Assistance Program (EAP) 401(k) Plan Paid Time Off Paid Holidays Bonus Potential (eligible positions) Flexible work schedule for exceptional work/life balance Pet Insurance Part-time employees may be offered: Dental Insurance Vision Insurance 401(k) Plan Paid Time Off Paid Holidays Employee Assistance Program (EAP) Flexible work schedule for exceptional work/life balance Pet Insurance Want to get a glimpse into the employU atmosphere? Watch this video https://youtu.be/K6Hf9jusJlA Requirements This is a remote position paying $16.00 an hour. POSITION SUMMARY The Administrative Assistant completes general administrative tasks related to the Relationship Management and Marketing departments. ESSENTIAL FUNCTIONS Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Answers, screens and routes inbound phone calls to the appropriate department and/or staff members. Attends to calls from prospective clients, businesses, and vendors to answer general questions about services employU provides. Promptly addresses voicemails left on the main line; takes and e-mails messages to staff members. Utilizes employU’s CRM and the Relationship Management team CRM (HubSpot) to update files when speaking to clients or partners. Sets up vendor meetings and communicates with Vocational Rehabilitation (VR) to schedule the meetings. Prepares for vendor meetings by updating PowerPoint presentations, flyers, and rosters; manages the inventory of flyers provided to each VR office. Participates in the Relationship Management team meetings and supports team initiatives through various assigned tasks. Assists the team with special projects and partnerships as directed, including, but not limited to, accurately processing CRM records, faxing VR applications to the appropriate offices, communicating with and coordinating specific activities for individuals in special programming, pulling reports, and auditing records. Cross-trained in other roles in order to fill in for team members as needed. Completes other related tasks as directed. POSITION QUALIFICATIONS Competency Statement(s) Job Knowledge Initiative Communication Customer Service Skills Organizational Skills Detail Oriented Accuracy Time Management SKILLS & ABILITIES Education: High School Diploma or equivalent required. Experience: Minimum of one year of administrative experience, including phone experience. Customer service experience preferred. Computer Skills: Proficient with Microsoft Suite, Adobe and web-based database systems; CRM experience preferred. Other Requirements: Ability to follow accurate directions. Must have reliable transportation, a valid driver’s license, auto registration, state minimum auto insurance coverage of $10,000 property damage liability/$10,000 personal injury liability. Supervision: No supervisory responsibilities. Travel: No travel required. PHYSICAL DEMANDS AND WORKING ENVIRONMENT These conditions are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Office setting. Physical: Standing, walking, and prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear in the normal audio range with or without correction.