Is the Operations Coordinator position at Fast Lane Consulting and Education Services, Inc. fully remote?

Yes, this Operations Coordinator position at Fast Lane Consulting and Education Services, Inc. is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Operations Coordinator role?

This is a full-time Operations Coordinator position at Fast Lane Consulting and Education Services, Inc..

What are the main requirements for the Operations Coordinator role?

Key requirements include: responsibilities are not limited to the above duties.

What is the salary range for the Operations Coordinator position?

The salary range for this Operations Coordinator role is $45k - $55k.

How do I apply for the Operations Coordinator position at Fast Lane Consulting and Education Services, Inc.?

You can apply for this Operations Coordinator position by clicking the "Apply Now" button on this page, which will take you to Fast Lane Consulting and Education Services, Inc.'s application portal.

Operations Coordinator at Fast Lane Consulting and Education Services, Inc.

United States

$45k - $55k

<div><div><div><div><div><div> Operations Coordinator The Operations Coordinator provides course-coordination services for designated public and private training engagements across assigned product lines. This role coordinates courseware, labs, training materials, virtual meeting invitations, student and instructor communications, and approved instructor travel arrangements. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities across a variety of products and services. Coordinating with the Operations Delivery Manager, the Operations Coordinator will work closely with Sales, Product Line Management, Alliances, Finance, and other internal teams.This is a remote position, but the candidate will work 8am to 5pm eastern time zone to align with business hours. Key Responsibilities:<ul style="list-style-type: disc;"><li>Process student enrollments for public classes to include:</li></ul><ol style="margin-left: 0.5in;"><li>Internal </li><li>Web Bookings</li></ol><ul style="list-style-type: disc;"><li>Special programs.</li><li>Assist Ops Managers with Logistics Management on private classes.</li></ul>Pre-Class<ol style="margin-left: 0.75in;"><li>Courseware/lab ordering and distribution.</li><li>Distribution of class joining instructions.</li><li>Input student rosters into EMAN for private classes.</li><li>Distribution of Instructor Information (II) emails.</li><li>Creation and platform support of ILO/Web-Ex/Microsoft Teams delivered events.</li><li>Creation of MTMs.</li></ol>During Class<ol style="margin-left: 0.75in;"><li>Student Q&A and support.</li><li>Track attendance.</li></ol>Post Class<ol style="margin-left: 0.75in;"><li>Input MTM results into EMAN/SP.</li><li>Exam voucher ordering and distribution.</li><li>Thank you/Missing Eval emails.</li></ol><ul style="list-style-type: disc;"><li>Answer incoming calls/web inquiries about Fast Lane and our offerings.</li><li>Student support for public classes for their specific product lines.</li><li>Manage all vendor platforms in support of operational tasks and administration. </li></ul><ul><li style="margin-left:0in;">Plan and schedule cost effective external training venues, travel and logistics. </li><li style="margin-left:0in;">Support finance with revenue and expense coding in the CRM. </li><li style="margin-left:0in;">Follow, maintain and develop processes that proactively manage service level requirements to all customers and vendors. </li><li>Provide reporting to vendors and customers as required. </li><li style="margin-left:0in;">Support inter-departmental initiatives such as the implementation of new courses and programs including, but not limited to, budgeting and purchasing of equipment, establishing timelines and certification requirements.</li><li style="margin-left:0in;">Responsibilities are not limited to the above duties</li></ul> Performance Objectives:<ul style="list-style-type: disc;"><li>Each team members goals/KPIS are centered around these 4 areas:<ol><li>Improving CSAT.</li><li>Growing our Subject Matter Expert (SME) Bench.</li><li>Increasing Gross Margin.</li><li>Increasing Team Efficiency with Process Improvement/Automation.</li></ol></li></ul> Qualifications & Key Skills:<ul style="list-style-type: disc;"><li>Strategic planning</li><li>Risk analysis</li><li>Budget Management</li><li>Staff Management</li><li>Decision making skills</li><li>Problem solving skills</li><li>Strong attention to detail</li><li>Communication Skills</li><li>Organization skills</li><li>Time Management</li><li>Adaptability</li></ul> Preferred Qualifications:<ul><li>Bachelor's degree</li><li>3+ years of professional experience</li><li>Experience in B2B technology, IT services, IT training, SaaS, or professional services.</li></ul> Reporting Structure:The Operations Coordinator reports to the Operations Delivery Manager. </div></div></div></div></div></div>

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Remote Opportunity

Operations Coordinator

Join Fast Lane Consulting and Education Services, Inc. as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

Operations Coordinator

Fast Lane Consulting and Education Services, Inc.

Full Time

$45k - $55k

1 day ago

Operations Coordinator The Operations Coordinator provides course-coordination services for designated public and private training engagements across assigned product lines.

United States

Operations

Mid

Strategic Planning

Risk Analysis

Budget Management

+5 more

Job Description

Operations Coordinator

The Operations Coordinator provides course-coordination services for designated public and private training engagements across assigned product lines. This role coordinates courseware, labs, training materials, virtual meeting invitations, student and instructor communications, and approved instructor travel arrangements. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities across a variety of products and services.

Coordinating with the Operations Delivery Manager, the Operations Coordinator will work closely with Sales, Product Line Management, Alliances, Finance, and other internal teams.

This is a remote position, but the candidate will work 8am to 5pm eastern time zone to align with business hours.

Key Responsibilities:

Process student enrollments for public classes to include:

Internal
Web Bookings

Special programs.
Assist Ops Managers with Logistics Management on private classes.

Pre-Class

Courseware/lab ordering and distribution.
Distribution of class joining instructions.
Input student rosters into EMAN for private classes.
Distribution of Instructor Information (II) emails.
Creation and platform support of ILO/Web-Ex/Microsoft Teams delivered events.
Creation of MTMs.

During Class

Student Q&A and support.
Track attendance.

Post Class

Input MTM results into EMAN/SP.
Exam voucher ordering and distribution.
Thank you/Missing Eval emails.

Answer incoming calls/web inquiries about Fast Lane and our offerings.
Student support for public classes for their specific product lines.
Manage all vendor platforms in support of operational tasks and administration.

Plan and schedule cost effective external training venues, travel and logistics.
Support finance with revenue and expense coding in the CRM.
Follow, maintain and develop processes that proactively manage service level requirements to all customers and vendors.
Provide reporting to vendors and customers as required.
Support inter-departmental initiatives such as the implementation of new courses and programs including, but not limited to, budgeting and purchasing of equipment, establishing timelines and certification requirements.
Responsibilities are not limited to the above duties

Performance Objectives:

Each team members goals/KPIS are centered around these 4 areas:
1. Improving CSAT.
2. Growing our Subject Matter Expert (SME) Bench.
3. Increasing Gross Margin.
4. Increasing Team Efficiency with Process Improvement/Automation.

Qualifications & Key Skills:

Strategic planning
Risk analysis
Budget Management
Staff Management
Decision making skills
Problem solving skills
Strong attention to detail
Communication Skills
Organization skills
Time Management
Adaptability

Preferred Qualifications:

Bachelor's degree
3+ years of professional experience
Experience in B2B technology, IT services, IT training, SaaS, or professional services.

Reporting Structure:

The Operations Coordinator reports to the Operations Delivery Manager.

Requirements

responsibilities are not limited to the above duties

Skills

Strategic Planning

Risk Analysis

Budget Management

staff management

Decision-making

Problem Solving

Attention to Detail

Communication Skills

Ready to Apply?

Join Fast Lane Consulting and Education Services, Inc. today

Salary Range

$45k - $55k

Posted 1 day ago

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