Senior Account Manager - Insurance at Fusable
United States
<p>Fusable’s Risk Intelligence division is seeking a <strong>Senior Account Manager</strong> to serve as a trusted strategic partner to some of the most influential carriers and brokers in the <strong>P&C Commercial Auto (Transportation) insurance</strong> market. In this role, you’ll manage and grow a portfolio of <strong>high‑value enterprise accounts</strong>, including industry‑leading solutions such as <strong>Price Digests</strong> and <strong>Central Analysis Bureau</strong>.</p> <p>You’ll work at the intersection of <strong>data, technology, and insurance expertise</strong>, helping clients unlock the full value of our <strong>SaaS and DaaS (API‑driven) solutions</strong> to improve underwriting, pricing, and risk mitigation. If you thrive in consultative, data‑driven environments and enjoy owning long‑term client relationships, we’d love to talk. </p> <h2><strong>What You’ll Do</strong></h2> <h3>Strategic Account Ownership</h3> <ul> <li>Own the end‑to‑end relationship for a portfolio of <strong>existing enterprise clients</strong>, from onboarding through long‑term value realization.</li> <li>Serve as a strategic advisor, ensuring clients achieve measurable ROI from Fusable’s Risk Intelligence solutions.</li> </ul> <h3>Growth & Retention</h3> <ul> <li>Drive <strong>renewals, expansions, and cross‑sell opportunities</strong> across the Fusable product suite.</li> <li>Identify whitespace and proactively position additional solutions aligned to client business objectives.</li> </ul> <h3>Executive Relationship Management</h3> <ul> <li>Act as the primary point of contact for senior client stakeholders.</li> <li>Lead <strong>executive business reviews</strong>, develop account plans, and align solutions to evolving client needs.</li> </ul> <h3>Data‑Driven Client Advocacy</h3> <ul> <li>Monitor product usage, KPIs, and client health dashboards to identify adoption gaps and mitigate churn risk.</li> <li>Translate complex analytics into clear, actionable insights that support carrier profitability and risk reduction.</li> </ul> <h3>Voice of the Customer</h3> <ul> <li> <p>Partner closely with <strong>Product, Data, Marketing, and Sales</strong> teams to share client feedback and influence roadmap priorities.</p> </li> <li> <p>Advocate for customer needs while balancing scalability and product strategy.</p> </li> <li> <p>This role reports to the <strong>VP, Head of Sales – Risk Intelligence</strong>.</p> </li> </ul> <h2><strong>What You’ll Need to Succeed</strong></h2> <h3>Experience & Industry Knowledge</h3> <ul> <li><strong>5+ years</strong> of B2B account management, customer success, or client relationship experience.</li> <li>Strong preference for experience in <strong>P&C Commercial Auto (Transportation) insurance</strong>.</li> <li>Working knowledge of <strong>risk exposures, loss control, underwriting, or insurance analytics</strong> is a strong plus.</li> </ul> <h3>Data & Technology Fluency</h3> <ul> <li>Comfortable operating in a <strong>data‑driven, quantitative environment</strong>.</li> <li>Ability to clearly articulate the value of <strong>SaaS and DaaS/API solutions</strong>, and how data insights drive business outcomes.</li> </ul> <h3>Communication & Influence</h3> <ul> <li>Exceptional written and verbal communication skills.</li> <li>Proven ability to build trusted, long‑term relationships with executive‑level stakeholders.</li> </ul> <h3>Tools & Ways of Working</h3> <ul> <li>Proficiency with <strong>CRM systems (Salesforce preferred)</strong> and advanced MS Office skills.</li> <li>Highly organized, self‑directed, and comfortable working cross‑functionally in a fast‑paced environment.</li> </ul> <h3>Education</h3> <ul> <li>Bachelor’s degree in business, insurance, technology, or a related field (or equivalent experience).</li> </ul> <h2>Why Join Fusable?</h2> <ul> <li>Work with <strong>market‑leading data products</strong> that shape decision‑making across the insurance industry</li> <li>High‑impact role with <strong>enterprise‑level visibility and ownership</strong></li> <li>Collaborative, growth‑oriented culture with strong cross‑functional partnerships</li> <li>Opportunity to influence product strategy through real customer insights</li> </ul> <p><span style="color: #ffffff;">#LI-Remote</span></p>
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