Is the AVP, Systems Administrator position at GenWay Home Mortgage, Inc. fully remote?

Yes, this AVP, Systems Administrator position at GenWay Home Mortgage, Inc. is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time AVP, Systems Administrator role?

This is a full-time AVP, Systems Administrator position at GenWay Home Mortgage, Inc..

What is the salary range for the AVP, Systems Administrator position?

The salary range for this AVP, Systems Administrator role is $120k - $135k.

How do I apply for the AVP, Systems Administrator position at GenWay Home Mortgage, Inc.?

You can apply for this AVP, Systems Administrator position by clicking the "Apply Now" button on this page, which will take you to GenWay Home Mortgage, Inc.'s application portal.

AVP, Systems Administrator at GenWay Home Mortgage, Inc.

Worldwide

$120k - $135k

<div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id="isPasted"><p style="margin: 13.3333px -1px 13.3333px 0px;padding: 0px;font-weight: bold;font-style: normal;vertical-align: baseline;background-color: transparent;color: rgb(79, 79, 79);text-align: left;text-indent: 0px;">Job Summary The AVP, LOS Systems Administrator is responsible for all configuration and customization of the company’s Loan Origination System (LOS), Encompass. This position plays a key role in optimizing system functionality, supporting end-to-end loan workflows, and ensuring the integrity of change management processes. The ideal candidate combines strong technical system knowledge with a deep understanding of mortgage loan operations to deliver scalable, efficient solutions that align with business needs.  Job Duties <ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Serve as the primary administrator and subject matter expert for the Encompass LOS platform.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Maintains a working knowledge of all end-users functional roles and responsibilities as they relate to LOS usage. </li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Analyze business needs and collaborate with cross-functional teams to design, configure, and implement system enhancements and customizations.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Manage change control processes, including the development and enforcement of system governance, documentation, standards, and release protocols.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Conduct thorough testing of configuration changes, including UAT coordination, back testing, and production validation.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Troubleshoot system issues and provide Tier 2/3 support for escalated user requests or system problems.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Create and maintain system documentation, configuration logs, and process maps to support audit readiness and operational continuity.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Manage integration of 3<span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:11px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">rd<span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> party vendors and services within the LOS environment, and coordinate with the Company’s vendor management resources.</li></ul> Competencies <ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;">Adaptability –<span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;">Attention to Detail –<span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Looks for way to improve and promote quality of work and demonstrates accuracy and thoroughness.</li><li style="margin-left: 48px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;">Creativity, Innovation & Critical Thinking – <span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Thinks critically and creatively to challenge assumptions, explore alternatives, and propose improvements to processes, services or outcomes.</li><li style="margin-left: 48px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;font-weight: bold;">Proactive –<span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;"> Demonstrates forward thinking by planning ahead, seeking out improvements, and acting decisively to move work forward.</li></ul> </div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI Web", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'>Work Environment <ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;">Remote: This role is fully remote and performed from the employee’s home or another approved off-site location. The company provides essential equipment such as computer, headset and webcam. A reliable internet connection and a quiet, professional workspace are expected. </li></ul> Minimum Qualifications <ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">5+ years of experience working in Encompass by ICE Mortgage Technology, with at least 2 years in an administrative or configuration role.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Deep understanding of mortgage loan origination processes, including workflow, compliance, and document management.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Proven experience in system administration, configuration, and release management.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Excellent organizational skills with a keen attention to detail and documentation.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Strong communication skills and ability to collaborate across departments.</li></ul> Preferred Qualifications <ul style="list-style-type: disc;margin-left: 0px;"><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Experience with Encompass Developer Connect, Encompass SDK, or custom plugin development.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Knowledge of Mavent, Investor guidelines, or secondary market delivery requirements.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Project management or change control certification.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Prior experience working in a mortgage company, financial institution, or credit union.</li><li style="margin-left: 24px;"><span data-contrast="none" lang="EN-US" class="TextRun SCXW10679138 BCX8" style="margin: 0px;padding: 0px;color: rgb(79, 79, 79);font-size:15px;line-height: 19.55px;font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif;">Experience with UAT planning, testing automation tools, and governance frameworks.</li></ul> Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate via oral and written communication, such as phone calls, emails, and ticketing systems. The employee frequently is required to stand, walk, use hands and fingers and reach with hands and arms. This role may require long periods of sitting at a desk and working on a computer. The employee may occasionally be asked to pick up and/or move up to 15 pounds. </div> Duties Disclosure The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. </div>

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Remote Opportunity

AVP, Systems Administrator

Join GenWay Home Mortgage, Inc. as a senior professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

AVP, Systems Administrator

GenWay Home Mortgage, Inc.

Full Time

$120k - $135k

4 weeks ago

Job Summary The AVP, LOS Systems Administrator is responsible for all configuration and customization of the company’s Loan Origination System (LOS), Encompass.

Worldwide

Engineering

Senior

Encompass

System Administration

Change Management

+5 more

Job Description

Job Summary

The AVP, LOS Systems Administrator is responsible for all configuration and customization of the company’s Loan Origination System (LOS), Encompass. This position plays a key role in optimizing system functionality, supporting end-to-end loan workflows, and ensuring the integrity of change management processes. The ideal candidate combines strong technical system knowledge with a deep understanding of mortgage loan operations to deliver scalable, efficient solutions that align with business needs.

Job Duties

Serve as the primary administrator and subject matter expert for the Encompass LOS platform.
Maintains a working knowledge of all end-users functional roles and responsibilities as they relate to LOS usage.
Analyze business needs and collaborate with cross-functional teams to design, configure, and implement system enhancements and customizations.
Manage change control processes, including the development and enforcement of system governance, documentation, standards, and release protocols.
Conduct thorough testing of configuration changes, including UAT coordination, back testing, and production validation.
Troubleshoot system issues and provide Tier 2/3 support for escalated user requests or system problems.
Create and maintain system documentation, configuration logs, and process maps to support audit readiness and operational continuity.
Manage integration of 3rd party vendors and services within the LOS environment, and coordinate with the Company’s vendor management resources.

Competencies

Adaptability – Adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles.
Attention to Detail – Looks for way to improve and promote quality of work and demonstrates accuracy and thoroughness.
Creativity, Innovation & Critical Thinking – Thinks critically and creatively to challenge assumptions, explore alternatives, and propose improvements to processes, services or outcomes.
Proactive – Demonstrates forward thinking by planning ahead, seeking out improvements, and acting decisively to move work forward.

Work Environment

Remote: This role is fully remote and performed from the employee’s home or another approved off-site location. The company provides essential equipment such as computer, headset and webcam. A reliable internet connection and a quiet, professional workspace are expected.

Minimum Qualifications

5+ years of experience working in Encompass by ICE Mortgage Technology, with at least 2 years in an administrative or configuration role.
Deep understanding of mortgage loan origination processes, including workflow, compliance, and document management.
Proven experience in system administration, configuration, and release management.
Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
Excellent organizational skills with a keen attention to detail and documentation.
Strong communication skills and ability to collaborate across departments.

Preferred Qualifications

Experience with Encompass Developer Connect, Encompass SDK, or custom plugin development.
Knowledge of Mavent, Investor guidelines, or secondary market delivery requirements.
Project management or change control certification.
Prior experience working in a mortgage company, financial institution, or credit union.
Experience with UAT planning, testing automation tools, and governance frameworks.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate via oral and written communication, such as phone calls, emails, and ticketing systems. The employee frequently is required to stand, walk, use hands and fingers and reach with hands and arms. This role may require long periods of sitting at a desk and working on a computer. The employee may occasionally be asked to pick up and/or move up to 15 pounds.

Duties Disclosure

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time, with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Encompass

System Administration

Change Management

configuration

Workflow Optimization

UAT coordination

Technical Troubleshooting

Mortgage Loan Operations

Ready to Apply?

Join GenWay Home Mortgage, Inc. today

Salary Range

$120k - $135k

Posted 4 weeks ago

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