Call Center Agents at Great Day Improvements: A Family of Brands
United States
Up to $0.018k
<h2>Overview</h2> <p><strong>CALL CENTER AGENTS - TWINSBURG, OHIO</strong></p> <p> </p> <p><strong>PAID TRAINING, Up to $18 HOURLY, PTO & BENEFITS - FULL TIME POSITION </strong></p> <p> </p> <p><em><strong>FULL TIME EVENINGS & WEEKEND POSITIONS STARTING: $18 HOURLY + BONUSES </strong></em></p> <p> </p> <p><strong>IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN at our Twinsburg, OH Corporate office</strong></p> <p> </p> <p>Great Day Improvements is <strong>GROWING!</strong> We are seeking friendly upbeat people to join our Customer Care Team!</p> <p> </p> <p>Our Customer Care Specialists are the first point of contact with customers and are responsible for the <strong>BEST</strong> first impression!</p> <p> </p> <p>Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.</p> <p> </p> <p><strong>We are seeking FULL TIME – EVENINGS & WEEKENDS</strong></p> <p> </p> <p><strong>EVENING HOURS - REMOTE: MONDAY-THURSDAY 1:00 PM – 9:30 PM, FRIDAY 11:30 AM - 8:00 PM / WEEKEND ROTATION</strong></p> <p> </p> <h2>Responsibilities</h2> <p>· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.</p> <p>· Provide an exceptional customer experience with each call.</p> <p>· Accurate entry of customer’s information into our database to set each appointment.</p> <p>· Make outbound calls to potential customers as necessary for various follow-up initiatives.</p> <p>· Additional administrative duties as required.</p> <h2>Qualifications</h2> <p>· Exceptional verbal and written communication skills</p> <p>· Exceptional listening and problem-solving skills</p> <p>· Must be very well organized</p> <p>· Ability to speak clearly and concisely over the phone</p> <p>· Ability to multi-task (talk and type simultaneously) and overcome objections</p> <p>· Upbeat, positive and professional attitude – a team player</p> <p>· Must genuinely enjoy helping customers</p> <p>· Proficiency with computers is required along with an aptitude to learn our phone and database systems</p> <p>· Accuracy and attention to detail are must-have traits</p> <p>· Reliable attendance and punctuality</p> <p> </p> <p><strong>PAID TRAINING - EQUIPMENT SUPPLIED</strong></p> <p> </p> <p>-Must have high-speed internet connection</p> <p>-Must be self-disciplined to stay on task</p> <p>-Must have ability to speak with customers without any major background noise or distractions while on the phone</p> <p><strong>-Must be willing and able to TRAIN at our Twinsburg, Ohio office</strong></p> <p> </p> <p>GDI is an Equal Employment Opportunity Employer</p> <p><em>#INDGDICCA</em></p>
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