Tele-Design Specialist at Homefront Brands
United States
<span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Job Title:</span></b><span style="font-family:'Times New Roman', serif;"> Tele-Design Specialist</span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Reports To:</span></b><span style="font-family:'Times New Roman', serif;"> Director of Operations</span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Location:</span></b><span style="font-family:'Times New Roman', serif;"> Remote (with occasional travel as needed)</span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Employment Type:</span></b><span style="font-family:'Times New Roman', serif;"> Full-Time</span></span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Position Summary:</span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">The Tele-Design Specialist plays a vital role in supporting The Designery franchise network by delivering expert-level design services remotely. This role partners directly with franchisees to design kitchens, baths, and closets for their customers, ensuring an elevated and efficient client experience. The Tele-Design Specialist also manages administrative tasks within the CRM, builds accurate project quotes, and leads showroom design planning for new franchise locations.</span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">This position requires strong design skills, CRM proficiency, a high level of organization, and a passion for training and supporting franchise owners. The ideal candidate is a proactive problem solver who can thrive in a remote, fast-paced environment and occasionally engage directly with customers via video.</span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"> <img alt="" style="width:625px;height:2px;" src=""><img alt="" src="" style="width:468pt;height:0.05pt;"></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Key Responsibilities:</span></b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Collaborate with franchise owners to design kitchens, baths, and closets using provided measurements and customer preferences</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Input finalized designs, selections, and pricing into the CRM system and prepare detailed project quotes</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Support franchisees by providing guidance on design best practices and product selection</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Lead showroom layout and design planning for new franchise locations in alignment with brand standards</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Perform administrative CRM tasks as needed, including data cleanup, quote updates, and product catalog adjustments</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Provide virtual customer-facing support alongside in-store sales associates when needed (via Zoom or video platforms)</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Help train and onboard new franchisees, including use of design software, sales tools, and CRM systems</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Continuously improve processes, documentation, and tools to enhance the tele-design program</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"> <img alt="" style="width:625px;height:2px;" src=""><img alt="" src="" style="width:468pt;height:0.05pt;"></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Qualifications:</span></b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">2+ years of experience in interior design, kitchen and bath design, or related field</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Proficient in design software (e.g., Prokitchen, 2020 Design, Chief Architect, or similar preferred)</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Strong organizational skills and high attention to detail</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Excellent communication skills, both written and verbal</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Comfortable on video calls and in remote customer-facing interactions</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Self-motivated with the ability to manage multiple projects and deadlines independently</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Experience with CRM systems (e.g., HubSpot, Salesforce, or similar) preferred</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Franchise or multi-location support experience is a plus</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"> <img alt="" style="width:625px;height:2px;" src=""><img alt="" src="" style="width:468pt;height:0.05pt;"></span></span></span><br><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-family:'Times New Roman', serif;">Preferred Traits:</span></b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Collaborative mindset and a service-oriented approach</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Strong aesthetic judgment with a practical, solution-driven attitude</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Thrives in a growing, entrepreneurial environment</span></span></span></span></span></li><li style="margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span><span style="font-family:Aptos, sans-serif;"><span style="font-family:'Times New Roman', serif;">Passionate about helping others succeed</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"> <img alt="" style="width:625px;height:1px;" src=""><img alt="" src="" style="width:468pt;height:0.05pt;"></span></span></span><br> 
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