Destination Support Advisor at Hopesglobalgetaways
United States
<h2>Position Overview</h2> <p>We are expanding our remote team and looking for friendly, detail-oriented individuals who enjoy helping others discover and organize memorable vacation experiences. As a Destination Support Advisor, you will assist clients with researching destinations, evaluating available options, and coordinating the details needed for their upcoming trips.</p> <p>This is a beginner-friendly opportunity. Previous travel-industry experience is not required, and training, supplier resources, and ongoing education are provided.</p> <h2>Key Responsibilities</h2> <ul><li>Discuss vacation interests, preferred destinations, travel dates, and budgets with clients</li><li>Research hotels, resorts, cruises, transportation, tours, excursions, and destination activities</li><li>Identify suitable options based on individual traveler preferences</li><li>Provide helpful destination and accommodation information to support client decisions</li><li>Coordinate selected travel arrangements through approved supplier platforms</li><li>Prepare reservation confirmations, schedules, itineraries, and important trip information</li><li>Assist with booking adjustments, special requests, and routine client questions</li><li>Follow up on outstanding details and upcoming travel deadlines</li><li>Review reservation information for accuracy</li><li>Maintain organized client and booking records</li><li>Participate in supplier training and destination education</li></ul> <h2>What We Provide</h2> <ul><li>100% remote work opportunity</li><li>Flexible full-time and part-time scheduling</li><li>Comprehensive onboarding and beginner-friendly training</li><li>No previous professional travel experience required</li><li>Ongoing guidance and team support</li><li>Supplier and destination learning opportunities</li><li>Professional development and growth opportunities</li><li>Performance-based incentives and recognition</li><li>Qualifying travel discounts and industry benefits</li><li>Supportive virtual team environment</li></ul> <h2>Qualifications</h2> <ul><li>Strong communication and customer-service skills</li><li>Organized with excellent attention to detail</li><li>Comfortable researching and comparing different options</li><li>Ability to manage multiple client needs and deadlines</li><li>Comfortable learning online systems and digital tools</li><li>Dependable, resourceful, and adaptable</li><li>Strong follow-up and time-management skills</li><li>Self-motivated and able to work independently</li><li>Basic computer proficiency and reliable internet access</li><li>Must be at least 18 years of age</li><li>Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region</li></ul>
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