Guest Coordination Specialist at Hopesglobalgetaways

United States

<h2>Position Overview</h2> <p>We are seeking organized, customer-focused individuals to join our remote team as Guest Coordination Specialists. In this role, you will assist clients with researching vacation options, coordinating reservations, and keeping important trip details organized from planning through departure.</p> <h2>Key Responsibilities</h2> <ul><li>Learn about client travel preferences, dates, budgets, and vacation goals</li><li>Research hotels, resorts, cruises, transportation, tours, activities, and vacation packages</li><li>Compare options and provide information based on individual client needs</li><li>Coordinate selected travel services through approved supplier platforms</li><li>Organize confirmations, itineraries, schedules, and reservation information</li><li>Assist with booking updates, changes, cancellations, and special requests</li><li>Review reservation details for accuracy and completeness</li><li>Communicate important updates and follow up on outstanding planning items</li><li>Maintain organized client and reservation records</li><li>Participate in supplier and destination training</li></ul> <h2>What We Offer</h2> <ul><li>100% remote opportunity</li><li>Flexible part-time and full-time scheduling</li><li>Training provided with no previous travel experience required</li><li>Ongoing team guidance and professional support</li><li>Supplier and destination education</li><li>Professional development and growth opportunities</li><li>Performance-based incentives and recognition</li><li>Qualifying travel discounts and industry benefits</li><li>Supportive virtual team environment</li></ul> <h2>Qualifications</h2> <ul><li>Strong written and verbal communication skills</li><li>Customer-focused and professional approach</li><li>Excellent organization and attention to detail</li><li>Ability to manage multiple client requests and deadlines</li><li>Comfortable researching information and using online platforms</li><li>Dependable, adaptable, and willing to learn</li><li>Ability to work independently and manage time effectively</li><li>Basic computer skills and reliable internet access</li><li>Must be at least 18 years old</li><li>Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region</li></ul>