Travel Experience Specialist at Hopesglobalgetaways
United States
<h2>About the Role</h2> <p>We are expanding our remote team and looking for motivated individuals who enjoy helping others plan enjoyable and well-organized vacations. As a Travel Experience Specialist, you will work with clients to explore vacation possibilities, coordinate selected arrangements, and provide support throughout the planning process.</p> <p>Training, supplier education, and ongoing resources are provided to help you learn the role.</p> <h2>What You'll Do</h2> <ul><li>Connect with clients to understand their vacation interests, preferred dates, priorities, and budget</li><li>Research destinations, resorts, hotels, cruises, transportation, tours, and activities</li><li>Identify and present options that match individual client requests</li><li>Coordinate accommodations, transportation, activities, and other travel services using approved platforms</li><li>Provide confirmations, itinerary details, schedules, and important trip information</li><li>Assist with reservation changes, special requests, and routine booking questions</li><li>Review travel arrangements for accuracy and follow up on outstanding details</li><li>Maintain organized client information and reservation records</li><li>Stay informed through supplier education and destination training</li></ul> <h2>What You'll Receive</h2> <ul><li>Fully remote opportunity</li><li>Flexible part-time and full-time scheduling</li><li>Beginner-friendly onboarding and training</li><li>No previous travel-industry experience required</li><li>Ongoing team support and guidance</li><li>Supplier and destination education</li><li>Professional development and growth opportunities</li><li>Performance-based incentives and recognition</li><li>Qualifying travel discounts and industry benefits</li><li>Collaborative virtual team environment</li></ul> <h2>Qualifications</h2> <ul><li>Strong written and verbal communication skills</li><li>Friendly and customer-focused approach</li><li>Strong organization and attention to detail</li><li>Ability to manage multiple responsibilities and deadlines</li><li>Comfortable researching information and learning digital platforms</li><li>Dependable, resourceful, and willing to learn</li><li>Ability to work independently in a remote environment</li><li>Basic computer proficiency and reliable internet access</li><li>Must be at least 18 years of age</li><li>Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region</li></ul>
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