Is the Contact Center Agent - Full Time - Remote position at Human Coalition fully remote?

Yes, this Contact Center Agent - Full Time - Remote position at Human Coalition is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Contact Center Agent - Full Time - Remote role?

This is a full-time Contact Center Agent - Full Time - Remote position at Human Coalition.

What are the main requirements for the Contact Center Agent - Full Time - Remote role?

Key requirements include: passionately aligned with the mission and vision of human coalition , excellent communication skills , self-motivated, able to multitask and goal focused , and more.

How do I apply for the Contact Center Agent - Full Time - Remote position at Human Coalition?

You can apply for this Contact Center Agent - Full Time - Remote position by clicking the "Apply Now" button on this page, which will take you to Human Coalition's application portal.

Contact Center Agent - Full Time - Remote at Human Coalition

United States

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;' id="isPasted"><strong>POSITION TITLE</strong>: Contact Center Agent <strong>(Christian Pro-Life Organization)</strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong>CLASSIFICATION</strong>: Non-exempt</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong>TYPE</strong>: Full-time – Weekdays + 1 Saturday per month - Remote </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong>REPORTS TO:</strong> H4H Contact Center Manager</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>  </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><u><strong>SUMMARY:</strong></u><strong> </strong>The Contact Center receives and responds to phone calls, chats & web communication with clients seeking pregnancy services. The ultimate goal is to provide assistance with program resources, schedule sonograms and offer counseling services. We service pregnancy resource centers throughout the country and we are the primary contact for our Women’s Care Clinics. Contact Center Agents help women who are facing an unplanned pregnancy to receive all of the testing and information they need to make an informed LIFE decision about their pregnancy. </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>ESSENTIAL FUNCTIONS:</u></strong> </p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Answer inbound calls/chats </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Utilize the CRM database (Salesforce) </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Listen attentively </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Set appointments </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Attend to appointment reschedules and reminders </li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><em>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.</em> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>  </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>MINIMUM QUALIFICATIONS:</u></strong> </p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Passionately aligned with the mission and vision of Human Coalition </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Excellent communication skills </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Self-motivated, able to multitask and goal focused </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Service oriented </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Excellent computer skills </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Able to work well in a team environment </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Adaptable to change </li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>  </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>SUPERVISORY RESPONSIBILITY:</u></strong> </p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>None </li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'> </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>EDUCATION AND EXPERIENCE:</u></strong> </p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Sales experience preferred </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>Background in counseling, pro-life, crisis center helpful </li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;' id="isPasted">Bilingual (English & Spanish speaking)</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>  </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>SCHEDULE/HOURS:</u></strong></p><ul><li style="font-family: arial, sans-serif; font-size: 14px;">Monday-Thursday: 12-8pm CST, Friday: 12-6pm CST (open to a split shift, but end of shift must end at 8pm CST)</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>EEO STATEMENT:</u></strong> Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, marital, disability, or veteran status. </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'>  </p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:"Calibri",sans-serif;'><strong><u>OTHER DUTIES:</u></strong> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div> <br/>Monday-Thursday: 12-8pm CST<br/>Friday: 12-6pm CST <br/>(open to a split shift but end of shift must end at 8pm)

Apply Now

Remote Opportunity

Contact Center Agent - Full Time - Remote

Join Human Coalition as a entry professional working remotely from United States. Explore the role, benefits, and apply in one place.

Contact Center Agent - Full Time - Remote

Human Coalition

Full Time

2 weeks ago

POSITION TITLE : Contact Center Agent (Christian Pro-Life Organization) CLASSIFICATION : Non-exempt TYPE : Full-time – Weekdays + 1 Saturday per month - Remote REPORTS TO: H4H Contact Center Manager SUMMARY: The Contact Center receives and responds to phone calls, chats & web communication…

United States

Engineering

Entry

Communication Skills

Sales

Counseling

+5 more

Job Description

POSITION TITLE: Contact Center Agent (Christian Pro-Life Organization)

CLASSIFICATION: Non-exempt

TYPE: Full-time – Weekdays + 1 Saturday per month - Remote

REPORTS TO: H4H Contact Center Manager

SUMMARY: The Contact Center receives and responds to phone calls, chats & web communication with clients seeking pregnancy services. The ultimate goal is to provide assistance with program resources, schedule sonograms and offer counseling services. We service pregnancy resource centers throughout the country and we are the primary contact for our Women’s Care Clinics. Contact Center Agents help women who are facing an unplanned pregnancy to receive all of the testing and information they need to make an informed LIFE decision about their pregnancy.

ESSENTIAL FUNCTIONS:

Answer inbound calls/chats
Utilize the CRM database (Salesforce)
Listen attentively
Set appointments
Attend to appointment reschedules and reminders

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

MINIMUM QUALIFICATIONS:

Passionately aligned with the mission and vision of Human Coalition
Excellent communication skills
Self-motivated, able to multitask and goal focused
Service oriented
Excellent computer skills
Able to work well in a team environment
Adaptable to change

SUPERVISORY RESPONSIBILITY:

None

EDUCATION AND EXPERIENCE:

Sales experience preferred
Background in counseling, pro-life, crisis center helpful
Bilingual (English & Spanish speaking)

SCHEDULE/HOURS:

Monday-Thursday: 12-8pm CST, Friday: 12-6pm CST (open to a split shift, but end of shift must end at 8pm CST)

EEO STATEMENT: Human Coalition is an equal opportunity employer and makes recruitment, employment, promotional, and all other Human Resource decisions without regard to race, color, national origin, age, sex, marital, disability, or veteran status.

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Monday-Thursday: 12-8pm CST
Friday: 12-6pm CST
(open to a split shift but end of shift must end at 8pm)

Requirements

passionately aligned with the mission and vision of human coalition 
excellent communication skills 
self-motivated, able to multitask and goal focused 
service oriented 
excellent computer skills 
able to work well in a team environment 
adaptable to change 
sales experience preferred

Skills

Communication Skills

Sales

Counseling

CRM

Salesforce

Multitasking

computer skills

Teamwork

Ready to Apply?

Join Human Coalition today

Posted 2 weeks ago

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