Cardiology Nurse Navigator - Michigan at Karoo Health
United States
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Location:</strong></b><span style="white-space:pre-wrap;"> </span><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Remote, U.S.-based</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Type:</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;"> </span><span style="white-space:pre-wrap;"> </span><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Full-time clinical practicing role</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Requirements: </strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Must have active Michigan RN license, surrounding states a plus</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">The Role</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;text-align:justify;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">As a Karoo Health Cardiology Nurse Navigator, you'll be a vital clinical resource for our members and their care network, offering triage, support, and education during their cardiology journey via phone, email, and video communication. Under the guidance of our Nurse Team Lead or NP, you'll conduct comprehensive clinical assessments, oversee member health, and facilitate care discussions. Your main objective will involve actively engaging with members, addressing clinical issues, and efficiently managing any escalations that arise.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h1 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:18pt;font-weight:600;letter-spacing:1px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">Responsibilities</strong></b></h1><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:12pt;white-space:pre-wrap;">Member Engagement & Communication</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Actively engage, mostly virtually, with members, address clinical issues, and efficiently manage any escalations that arise. </span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Identify and address member needs promptly, offering assistance with care coordination, symptom management, nutritional support, discharge planning, and provider referrals.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Clinical Assessments & Oversight</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Under the guidance of our Nurse Team Lead or NP, conduct comprehensive clinical assessments, oversee member health, and facilitate care discussions, with the goal of improving quality, outcomes and cost of care.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Support members throughout the cardiology care continuum, coordinating care, and providing clinical support as needed.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Be available for urgent clinical escalations and provide clinical consult support as required.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Workflow & Technology</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Familiarize yourself with Karoo Health systems, tools, technology, and partners, conducting a minimum of 20 member calls per day.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Shifts for this position vary depending on the time zone of the client and patient.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Collaboration & Case Management</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Collaborate closely with Nurse Team Lead, NP and Medical Directors to ensure alignment with clinical protocols and best practices.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Collaborate with non-clinical Care Team members to address issues such as nutrition and social determinants of health needs, such as food resources and transportation access.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h1 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:18pt;font-weight:600;letter-spacing:1px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:14pt;white-space:pre-wrap;">Qualifications</strong></b></h1><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Requirements</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;--listitem-marker-color:#4f5d75;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">BS in Nursing and a compact unrestricted Michigan Registered Nurse license.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Five years of nursing experience, including at least one year in cardiology nursing.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Care management experience.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Virtual or telehealth experience preferred.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;"><br></p><h2 style="font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.38;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:0pt;text-align:justify;padding-left:0px;"><b><strong style="color:rgb(239,131,84);font-size:11pt;white-space:pre-wrap;">Skills & Competencies</strong></b></h2><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Member-centric approach:</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;"> You prioritize the member experience and demonstrate a deep commitment to Karoo Health’s mission.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Organization:</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;"> You excel at multitasking and thrive in fast-paced environments, while maintaining meticulous organization in communications and documentation.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Communication:</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;"> You are an effective listener and communicator, skilled at building rapport and fostering strong working relationships with members and colleagues.</span></li><li style="color:rgb(79,93,117);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><b><strong style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;">Adaptability:</strong></b><span style="color:rgb(79,93,117);font-size:11pt;white-space:pre-wrap;"> You are comfortable with change and have a proven track record of success in dynamic environments.</span></li></ul>
Apply Now