RFP Administrator at Keeper Security

United States

<p>Keeper is hiring an execution-oriented RFP Administrator. This can be a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.</p> <p>Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting enterprise growth through strategic proposal development.</p> <p>&nbsp;</p> <p><strong>About Keeper</strong></p> <p>Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at <a href="http://keepersecurity.com">KeeperSecurity.com</a>.</p> <p>&nbsp;</p> <p><strong>About the Role</strong></p> <p>As an RFP Administrator, you will own the coordination, development, and submission of high-quality RFP, RFI, and security questionnaire responses. You will work closely with Sales, Customer Success, Product, Legal, Security, and Marketing teams to gather technical and business information, ensuring responses are accurate, compelling, and aligned with Keeper’s value proposition.</p> <p>This role is ideal for a detail-oriented, process-driven professional who thrives in fast-paced SaaS or cybersecurity environments and enjoys turning complex technical information into clear, persuasive proposals.<br><br></p> <p><strong>Responsibilities</strong></p> <ul> <li>Own the end-to-end RFP/RFI response process, from intake and qualification to final submission</li> <li>Review RFP/bid requirements and manage fulfillment of all requirements to ensure compliance and responsiveness</li> <li>Manage timelines, coordinate cross-functional contributors, and ensure on-time delivery of high-quality proposals</li> <li>Draft, edit, and tailor compelling responses that clearly articulate Keeper’s value proposition, differentiators, and technical capabilities</li> <li>Maintain and continuously improve a centralized RFP content library, including reusable boilerplate and approved responses</li> <li>Partner with Sales and Account Teams to align proposals with customer requirements and strategic deal objectives</li> <li>Collaborate with Product, Engineering, Security, and Legal teams to gather accurate and compliant technical and contractual information</li> <li>Manage and respond to customer security questionnaires and due diligence requests</li> <li>Ensure proposals comply with formatting, legal, and regulatory requirements</li> <li>Identify opportunities to improve response efficiency, quality, and win rates through process optimization</li> <li>Track and report on RFP metrics, including submission volume, turnaround time, and win/loss insights</li> <li>Support strategic enterprise opportunities with customized executive summaries and value narratives</li> <li>Contribute to the continuous improvement of Keeper’s proposal management processes and tools</li> </ul> <p>&nbsp;</p> <p><strong>Requirements</strong></p> <ul> <li>3+ years of experience in proposal writing, RFP management, bid coordination, or related roles (preferably in SaaS or cybersecurity)</li> <li>Strong writing, editing, and proofreading skills with exceptional attention to detail</li> <li>Experience responding to enterprise-level RFPs and security questionnaires</li> <li>Ability to translate technical concepts into clear, business-friendly language</li> <li>Proven ability to manage multiple deadlines in a fast-paced environment</li> <li>Strong project management and organizational skills</li> <li>Experience working cross-functionally with Sales, Product, Legal, and Security teams</li> <li>Proficiency with Salesforce.com and/or proposal management tools preferred</li> <li>Familiarity with cybersecurity, IAM, SaaS, or enterprise software is strongly preferred</li> <li>Undergraduate degree preferred (BA/BS in Communications, English, Business, or related field)</li> <li>State and/or Federal RFP process experience is highly beneficial</li> </ul> <p>&nbsp;</p> <p><strong>Benefits</strong></p> <ul> <li>Medical, Dental &amp; Vision (Inclusive of domestic partnerships)</li> <li>Employer Paid Life Insurance &amp; Employee/Spouse/Child Supplemental life</li> <li>Voluntary Short/Long Term Disability Insurance</li> <li>401k (Roth/Traditional)</li> <li>A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)</li> <li>Above market annual bonuses</li> </ul> <p>&nbsp;</p> <p>Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal</p> <p>E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p> <p>&nbsp;</p> <p>Classification: Non-Exempt</p><div class="content-conclusion"><p>&nbsp;</p> <p class="pf0"><strong><span class="cf0">Keeper Candidate Privacy Notice</span></strong></p> <p class="pf0"><span class="cf1">This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).</span></p> <p class="pf0"><span class="cf1"> 1. </span><strong><span class="cf0">Data We Collect</span></strong></p> <p class="pf0"><span class="cf1">Information You provide:</span></p> <ul> <li class="pf1"><span class="cf1">Contact details, CV/resume, cover letter</span></li> <li class="pf1"><span class="cf1">Employment history, qualifications, work eligibility</span></li> <li class="pf1"><span class="cf1">Application responses and uploaded documents</span></li> </ul> <p class="pf0"><span class="cf1">Information We generate:</span></p> <ul> <li class="pf1"><span class="cf1">Interview notes, assessments, communications</span></li> <li class="pf1"><span class="cf1">Scheduling information</span></li> </ul> <p class="pf0"><span class="cf1">Information From Others:</span></p> <ul> <li class="pf1"><span class="cf1">Recruiter/referral information who submit your profile</span></li> <li class="pf1"><span class="cf1">References (with your consent, before final offer)</span></li> <li class="pf1"><span class="cf1">Public professional profiles</span></li> <li class="pf1"><span class="cf1">Background verification (post offer)</span></li> </ul> <p class="pf0"><span class="cf1"> Voluntary Diversity and Equal Opportunity Information</span></p> <ul> <li class="pf1"><span class="cf1">We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements</span></li> </ul> <p class="pf0"><span class="cf1"> 2. </span><strong><span class="cf0">How We Use Your Data</span></strong></p> <ul> <li class="pf1"><span class="cf1">Assess your application and suitability</span></li> <li class="pf1"><span class="cf1">Manage interviews and recruitment workflow</span></li> <li class="pf1"><span class="cf1">Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)</span></li> <li class="pf1"><span class="cf1">Comply with employment law obligations</span></li> </ul> <p class="pf0"><span class="cf1"> 3. </span><strong><span class="cf0">Legal Basis</span></strong></p> <ul> <li class="pf1"><span class="cf1">Legitimate Interests (recruitment management, security and integrity of the hiring process)</span></li> <li class="pf1"><span class="cf1">Contracting steps (for progressed candidates)</span></li> <li class="pf1"><span class="cf1">Legal and regulatory compliance obligations; explicit consent where required</span></li> </ul> <p class="pf0"><span class="cf1"> 4. </span><strong><span class="cf0">Who We Share Information With</span></strong></p> <p class="pf0"><span class="cf1">Internal: </span></p> <ul> <li class="pf1"><span class="cf1">HR, hiring managers, interviewers*, IT support for system administration</span></li> </ul> <p class="pf0"><span class="cf1">*Note - diversity and equal opportunity data is not shared with hiring managers.</span></p> <p class="pf0"><span class="cf1">Third Parties:</span></p> <p class="pf0"><span class="cf1">Service providers who assist with:</span></p> <ul> <li class="pf1"><span class="cf1">Applicant tracking, recruitment systems and assessment providers</span></li> <li class="pf1"><span class="cf1">Background verification vendors (post offer)</span></li> <li class="pf1"><span class="cf1">Recruitment agencies (where applicable)</span></li> <li class="pf1"><span class="cf1">Tools to support communication, collaboration and to securely store your data</span></li> </ul> <p class="pf0"><span class="cf1">Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.</span></p> <p class="pf0"><span class="cf1"> 5. </span><strong><span class="cf0">International Transfers</span></strong></p> <p class="pf0"><span class="cf1">Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. </span></p> <p class="pf0"><span class="cf1">6. </span><strong><span class="cf0">Security</span></strong></p> <p class="pf0"><span class="cf1">We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.</span></p> <p class="pf0"><span class="cf1">7. </span><strong><span class="cf0">Retention</span></strong></p> <p class="pf0"><span class="cf1">We keep your data for 24 months from your last application activity, then delete or anonymize it. </span></p> <p class="pf0"><span class="cf1">Exceptions:</span></p> <ul> <li class="pf1"><span class="cf1">You opt into our talent database for further retention by providing consent (extended retention)</span></li> <li class="pf1"><span class="cf1">You're hired (transfers to employee records)</span></li> </ul> <p class="pf0"><span class="cf1"> 8. </span><strong><span class="cf0">Your Rights</span></strong></p> <p class="pf0"><span class="cf1">You have the following rights and can contact us at the email below to exercise them:</span></p> <ul> <li class="pf1"><span class="cf1">Access, correct, or delete your data, subject to applicable law and retention requirements</span></li> <li class="pf1"><span class="cf1">Object to or restrict processing</span></li> <li class="pf1"><span class="cf1">Withdraw consent (where applicable)</span></li> <li class="pf1"><span class="cf1">Request data portability</span></li> <li class="pf1"><span class="cf1">Lodge a complaint with your data protection authority</span></li> </ul> <p class="pf0"><span class="cf1">If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.&nbsp;</span></p> <p class="pf0"><span class="cf1">When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.</span></p> <p class="pf0"><span class="cf1"> 9. </span><strong><span class="cf0">Automated Decisions</span></strong></p> <p class="pf0"><span class="cf1">Keeper does not make hiring decisions using solely automated processing.</span></p> <p class="pf0"><span class="cf1">10. </span><strong><span class="cf0">Contact</span></strong><span class="cf1"> - Candidates can send privacy questions to: privacy@keepersecurity.com</span></p> <p>&nbsp;</p></div>